Reviews of Surfer Beach Hotel 3 stars
711 Pacific Beach Drive, Pacific Beach, San Diego, CA 92109, United States
Loading
Guests also reviewed these properties:
Calella, Spain
Caleta De Fuste, Spain
Zakopane, Poland
Plovdiv, Bulgaria
Galaţi, Romania
Palermo, Italy
Dhaka, Bangladesh
Saint Petersburg, Russia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation and staff
Expensive price
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewI wanted an ocean view and I got one. Yes the pool was in the center before the view but we were on the 3rd floor high enough to see the waves. My elderly mother was so pleased!
A microwave in the room would of been nice but I understand the limited space
We apologize if not all our rooms offer a microwave, however there is microwave available to all in the lobby. We hope to see you back soon!
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewLocation
The bathroom was not great, felt “scummy” Didn’t want to walk on the floors without shoes. Sliding door screen was broken.
Thank you for the feedback, we are working hard on improving those areas of the hotel.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewStaff Aiden and Rafa were so above and beyond.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLove that it's right on the beach. Checking in and out was quick. Ordering extra towels and blankets was easy, and they were super quick with delivering.
Though it was clearly cleaned by room service, there were stains on headboards. Parking space was compact, and the parking fee was excessive.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe location is great. Someone was smoking weed and the smell drifted into our room which was gross, but I’m not sure what can be done about that.
It’s a little pricey.
Thanks for the review!
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewIt’s a hotel. It’s not a resort. It’s a place to shower, sleep and center for your movement around the area. Your at pacific beach. You’re there to enjoy the beach and the area. You’re not here to sit on your ass, get facials, spa treatments. The staff is very nice and polite everything was clean and ready to go. It’s all you need. Go enjoy the area.
Thanks for the honest review and providing Facts! We look forward to having you back!
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewGreat location, steps to the beach. Close to all the best local restaurants.
Thank you, Heath, for dropping a 10 rating!
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe location, amazing views, friendly staff ( thank you for the great suggestion for dinner) !!
Nothing negative
Thank you, Ana Maria, for sharing your epic beach time with Surfer Beach Hotel! Our Front Desk/ Concierge staff truly enjoys sharing our favorite eats with you :)
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewPerfect location. Clean room. Slept great!
Slightly outdated but didn’t bother me
Thanks, Dana, for the 10/ 10 rating!
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThe balcony was awkward because we could see into the room next door but other than that the stay was good
How great, Anna! Thank you for the 10 rating :)
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe Surfer is on the Ocean in Pacific Beach. The rooms are old and need lots of work. I will not stay there again.
We do appreciate your 10 score of our STAFF and LOCATION, Mary. Surfer is actively working to improve the guest rooms.
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewSaid it was right there on the beach and that it had a swimming pool.
That it didn't have a hot tub.
Thank you for choosing Surfer Beach Hotel, Gloria!
Reviewed: 20 March 2025 · Stayed in February 2025
Verified reviewThis is our years long tradition place we keep coming back to- it has the best location right on Pacific beach. It’s great to start the day with a coffee from Woodies right outside the hotel gate and walk forever on the beach! The staff is wonderful! We have known Mercedes for years and she always has a smile and kind reception! The junior suites are spacious with a bar area with sink, microwave and fridge. The beds are so comfortable and you can hear the waves at night. It’s a great vacation there!
It is so wonderful having you part of the Surfer family! Thank you for the shout out, Daniel :) We love the 10 rating!
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewThe location! The staff. The restaurant in front of it World Famous is great. The view is gorgeous from ocean view from. We upgraded and it was only a small he fee.
Rooms are basic, but comfortable. The view makes up for it
We appreciate your 8/ 10 rating Luana! We are so happy to have you part of the Surfer Beach family :)
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewGreat location - right by the beach, friendly and professional staff. Comfortable bed with nice, new bedding.
Thank you, Bozena, for enjoying the offerings of the Surfer Beach Hotel and 10 score for staff!
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewParking available but you have to pay $37 for it. Other hotels include it and are therefore better value. Kitchen area floor sticky
Thank you for choosing Surfer Beach Hotel, Ross. We apologize for any discomfort in the room; we will address this detail with staff.