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Reviews of Sweet Surrender

Pigeon Forge, 37876, United States

#212 of 594 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 37 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    8.5

  • Value for money

    9.0

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: May 20, 2025

    10
    There was six women and we would stay again.
    • Leisure trip
    • Group
    • one bedroom holiday home
    • Stayed 1 night
    • Submitted from a mobile device

    Everything no complains

    It was beautiful place very clean. Just the directions on the GPS was confusing I and asked for help from host and she sent written directions.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    10
    Nice stay will come again
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in May 2025

  • Reviewed: April 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    The steep hills

    The view was beautiful

    Stayed in April 2025

  • Reviewed: October 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    Stayed here for our honeymoon and everything was amazing , hot tub was used alot the views from the balcony were amazing , just a short drive to Pigeon Forge and Gatlinburg your close enough to everything but also far enough away that your still vacationing in nature and with privacy. Loved it would definitely stay here again

    Stayed in October 2024

  • Reviewed: September 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub didn’t work

    The view

    Stayed in September 2024

  • Reviewed: September 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 1 night
    • Submitted from a mobile device

    View was great

    Stayed in August 2024

  • Reviewed: May 31, 2024

    9.0
    Overall nice experience, would book again.
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 5 nights
    • Submitted from a mobile device

    Bathroom vent needs cleaning, could use a broom for cleanup.

    It was comfortable, overall well maintained.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Fantastic place
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Amazing location, beautiful cabin. We’re on a two week road trip and this was definitely our favourite place.

    Stayed in April 2024

  • Reviewed: February 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Peaceful

    Stayed in February 2024

  • Reviewed: September 8, 2023

    10
    Absolutely wonderful. Was our 20 yr anniversary get away and was PERFECT. Would HIGHLY recommend!
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    Just totally my preference, but the beds were a little too soft. But did not effect my stay or enjoyment.

    Location was great. Away from the hustle and bustle with a magnificent view but a quick drive to the main strip for food, shopping, entertainment and the mountains. Highly recommended taking a jeep tour, David our guide was amazing. The Apple Barn, the Titanic, the Pirate show, the Old Mill, the aquarium in Gatlinburg, ALL fantastic!!

    Stayed in September 2023

  • Reviewed: August 26, 2023

    8.0
    Very pleasant
    • Leisure trip
    • Travelers with friends
    • one bedroom holiday home
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked how VACASA kept me informed about everything related to my trip. The staff was very friendly and helpful!

    Stayed in August 2023

  • Reviewed: March 20, 2023

    10
    So personal
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 2 nights
    • Submitted from a mobile device

    Could use a little love with broken stuff . Mattress covers would be great on beds and just and a few more pots and pans for the kitchen . Nice place

    Man was so sweet always checking to see if we needed anything . And delivered anything we asked like a broom quickly .

    Stayed in March 2023

  • Reviewed: February 6, 2023

    10
    Great place to get away for a few days for our family! Would stay again!
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    There weren’t any skillets but I brought my own electric skillet to cook breakfast on. it may not be an issue for some though if you don’t cook. everything else was perfect.

    Proximity to everything was great! the value for the money. it was a great place to stay!

    Stayed in February 2023

  • Reviewed: October 27, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very nice cabin.

    Stayed in October 2022

  • Reviewed: June 14, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    Hot tub needs improvement

    Location and amenities

    Stayed in June 2025

  • Reviewed: October 24, 2024

    5.0
    Good, but bring your own stuff
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing in this cabin to make it comfortable. No hair dryer, no vacuum (even though it said provided), nothing to grill with

    Very nice view and beautiful cabin

    Stayed in October 2024

  • Reviewed: September 11, 2024

    7.0
    The cabin is beautiful, very clean, and in a great location close to all amenities. The view from the cabin is exception
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    Hot tub did not work properly

    Location, views, cleanliness

    Stayed in September 2024

  • Reviewed: August 9, 2024

    1.0
    I rather be stabbed than put up with Vacasa again !
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    So when I rented this property I didn’t know it was gonna be Vacasa if so I wouldn’t have even rented this. I’ve heard awful reviews for the app Vacasa and that was proven to be more true than anything. When we got to the property the air conditioning upstairs wasn’t working and the hot tub wasn’t working either something that I picked out because I wanted one for my honeymoon. Also not to mention that there was trash everywhere and the doors didn’t even lock even when shut and locked you could pull it right open. I also think the property manager needs to never rent this scam of a place out again. Also just when you thought it couldn’t get worse the dryer didn’t even dry even after running for 3 hours the downstairs bed was the worst also I’ve never been happier than to check out and drive home. The Vacasa customer service was also the worst and I had to keep call to report issues and I begged to get another cabin and I was just refused and honestly can see why people hate Vacasa so do your self a favor and don’t rent this property or any off of Vacasa.

    Nothing, not one thing I was great about the property!

    Stayed in August 2024

  • Reviewed: August 6, 2024

    4.0
    Don’t recommend
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    Well it’s very hard to find using a gps, upon arrival we noticed the hot tub didn’t work. Reached out to Vacasa (the company) was told someone would be with me. Never heard anything. Water was leaking in the bathroom, which lead into the microwave. I reached out to vacasa again because the upstairs heating pump wasn’t working. I was told to cut it off and cut It back on of course that didn’t work. It got to 90 at one point. I was told the rest of my vacation that someone would be there. No one ever came! The water pressure is terrible! No pots or pans really. Be careful using the downstairs fan because the blades are ready to fly off. The cabin itself self wasn’t bad just needed more cleaning and more upkeep. No batteries in the remotes upstairs, unplugged from the wall. Also the dryer barely worked! I recommend looking elsewhere or not booking with Vacasa at all!!!! Horrible customer service!

    Stayed in August 2024

  • Reviewed: June 11, 2024

    7.0
    Overall good place to stay not five star but clean and quiet
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 6 nights
    • Submitted from a mobile device

    I didn’t like that the hot tub wasn’t ready when we arrived, we had to call to have it cleaned and filled, we also were not aware the swimming pool had a code for the door which we never received until I called, and the upstairs bathroom shower had a continuous leak so it dripped non stop

    It was clean and quiet, and closely located to a lot of attractions

    Stayed in June 2024

  • Reviewed: February 8, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    There are some issues that need to be fixed. There was a water leak in the kitchen coming from the second floor in front of the fridge. The blind in the hallway was broken & should be replaced. The toilet on the second floor was broken & needed repairing. I wouldn't stay again.

    The appearance of the cabin was nice.

    Stayed in February 2023

  • Reviewed: April 2, 2023

    5.0
    Not worth what we paid.
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 6 nights
    • Submitted from a mobile device

    When we first arrived there were probably more than 20 bumblebees swarming the cabin. We couldn’t sit outside the cabin to enjoy the view and to get our bags in, one of us had to stand at the door while the other ran back and forth to the cabin with bags. We did call about the bees which they told us they’d send someone to look into it, not sure if they ever did. The temps lowered which I think is why they disappeared until it warmed up again. The air hockey had some broken pieces. The blinds were messed up in a few places. The TV remotes barely worked, I had to press the same button about 10 times to get is working. The hot tub had several things floating around in it, so we never got in it. We ended up having a Thunderstorm and water started pouring in down the second floor wall to the first floor, we had to use all our towels to soak up the water traveling down the walls and across the floors. Every night I heard noises in the downstairs bathroom, turned out to be a mouse because we found mouse poop.

    The view was exceptional, the location was perfect.

    Stayed in April 2023

  • Reviewed: July 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: June 21, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

Showing 1 - 25

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