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Reviews of The Ambassador Hotel

2730 South Ocean Boulevard, Palm Beach, FL 33480, United States of America

#20 of 25 hotels in Palm Beach

Guests' Choice

Review Score

Based on 75 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    9.0

  • Facilities

    6.8

  • Staff

    8.5

  • Value for money

    6.7

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 3 nights

    There was a bare bones minimum feeling to the room - maybe the towels or soap seemed a bit meagre. The restaurant breakfast was awful - really motel level offerings.

    Location was great, staff was great and very accommodating.

    Stayed in March 2024

  • Reviewed: November 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t the most basic hotel amenities — no iron, no coffee, no kitchen towels. The room was bare bones, not even a couch pillow, the couch was dirty. It didn’t look as warm/inviting as pictures

    The beds are super comfortable

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    It would have been better if it wasn’t so windy.
    • Leisure trip
    • Couple
    • King Suite with Pool View
    • Stayed 8 nights
    • Submitted from a mobile device

    Cleaning my room more often and I like flat pillows.

    I REALLY liked the staff at both breakfast and the front desk.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    7.0
    Right location on the beach. Nice pool
    • Leisure trip
    • Couple
    • King Suite with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was lacking. I expected more variety. The bread was stale. Restaurant was closed during our stay. No bar service.

    Great location. Beautiful pool

    Stayed in October 2023

  • Reviewed: October 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 2 nights

    the buildings need updating the beach needs more seating nothing to eat

    I love the location, the staff

    Stayed in October 2023

  • Reviewed: September 12, 2023

    8.0
    We had an amazing time, it just wasn’t what I expected.
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Balcony was super dirty , and rooms were outdated, for the price it should be better.

    Location was amazing, can’t beat being right on the beach, the restaurant, pool, and manager are amazing.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Great place for peace and quiet
    • Couple
    • King Suite with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Ants in our room and toilet paper roll fell off while using it.

    Location was awesome

    Stayed in August 2023

  • Reviewed: July 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was only bagels, cereal, apples, and oranges. (I don't eat bagels or cereal) Because I stayed on Sunday, Monday and Tuesday, the restaurant was closed day and night.

    The location was great! It's was just steps to the beach and was nice, quiet and relaxing.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    8.0
    The staff was great and the place was clean and very nice with a view that made the entire stay great!
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Some things could have been updated. Some cushions replaced and some chairs by the pool need repairing.

    The views were amazing!

    Stayed in July 2023

  • Reviewed: June 10, 2023

    7.0
    It was nt bad. I would probably stay at a resort with more amenities next time.
    • Leisure trip
    • Family with young children
    • King Suite with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    it was nice but mostly outdated. Not enough beach furniture. There was a seaweed storm. not pretty.

    I reserved a ocean view but was upgraded to a 2 bed room pool view.

    Stayed in March 2023

  • Reviewed: May 11, 2023

    8.0
    First time to Palm Beach. Loved the area and location of the hotel!
    • Leisure trip
    • Couple
    • King Suite with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    food and drinks seemed a bit pricey. we went to the pool and there were no pool towels. we inquired 3 times with different staff and never got towels. we had to use small hand towels from the work out room to dry off.

    I love the old vintage feel. it was clean and our room was nice and spacious. we stayed in a 2 bed 2 bath with a balcony overlooking the ocean. loved our view! went out for dinner to Dave’s Last Resort and Oyster Bar, great food and was fun sitting outside. another fun location and so close to our hotel.

    Stayed in May 2023

  • Reviewed: April 11, 2023

    8.0
    we had a wonderful stay, i will recommend it, but with a really small change it can be magnificent.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights

    it looked like the room was not cleaned before our arrival. the floor in the master bedroom was full of send and there was hair in the shower. after one day i wanted to use the oven and there was a dirty plate inside. there was not any dish soap not for the sink dishes and not for the dishwasher, we had to ask for clean towels and toilet paper....and for the price we paid i would expect to have coffee in the room. there was not enough shade at the sea shore, i think they should get 2 more shades for the sea shore and 2 more canopies for the pool.

    we did not go to breakfast since the time of the breakfast was very short. the apartment was beautiful, the beds were clean and tidy, the design looks great. the location is amazing and the stuff was very kind and helpful.

    Stayed in April 2023

  • Reviewed: March 23, 2023

    6.0
    Could have been so much better
    • Leisure trip
    • Couple
    • King Suite with Ocean View
    • Stayed 8 nights
    • Submitted from a mobile device

    Doors very bad. Didn't feel secure. Maid service sucked. Breakfast sucked. Thank goodness for our own kitchen

    Breakfast not good. Loved, loved the view

    Stayed in March 2023

  • Reviewed: March 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    uncomfortable beds, toilets regularly backed up. restaurant only open for breakfast/ lunch on weekends

    proximity to the beach. nice layout of the apartment

    Stayed in March 2023

  • Reviewed: January 9, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite
    • Stayed 2 nights

    The manager, Robert, is amazing. I was double charged (once by Booking.com and once by the hotel) Robert managed to sort this out for which I am greatful as I have a couple of these same problems outstanding with other Booking.com reservations

    Stayed in January 2023

  • Reviewed: March 2, 2024

    9.0
    I would stay again
    • Leisure trip
    • Couple
    • King Suite with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Restaurant was overpriced

    Being on the beach and a renovated room

    Stayed in March 2024

  • Reviewed: January 10, 2024

    5.0
    Okay
    • Leisure trip
    • Solo traveler
    • King Suite with Pool View
    • Stayed 1 night

    The room I was not impressed with. Though the kitchen and bathroom were updated. It had a funny smell in the room. The floor was sticky and for the pricev

    Location

    Stayed in January 2024

  • Reviewed: December 23, 2023

    4.0
    Its like an abandoned building reopened after years of neglect
    • Leisure trip
    • Couple
    • King Suite with Pool View
    • Stayed 14 nights
    • Submitted from a mobile device

    This place is basic basic basic and not clean.

    It was in Palm Beach close to reasonable things and beach

    Stayed in December 2023

  • Reviewed: December 13, 2023

    2.0
    Horrible place
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything it’s tired, old and dirty. The elevator smells like urine. There were barking dogs during the night.

    The location was great, but we did not get a balcony as we were promised

    Stayed in December 2023

  • Reviewed: November 20, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Pictures on the website have nothing to do with the reality. Building is falling apart and bad smell is everywhere . Room was dirty , TV was old , and the balcony was impossible to describe how dirty it was , pool was dirty and umbrellas were broken , all beach chairs and cabanas were broken, dirty beach towels from the day before were still on the chairs. The lobby looks good but once you leave the lobby, everything looks disgusting and dirty. I had to book two days pass at another hotel in order to enjoy the trip.

    Location is the only good thing about this hotel

    Stayed in November 2023

  • Reviewed: November 15, 2023

    2.0
    Ugh
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    They couldn't find our room key and said they upgraded us only to find out they severely downgraded us. A room half the size with broken blinds. Zero privacy and no cleaning. 2 towels for 4 days and no cleaning. I don't even believe the rooms they advertise exist.

    Location

    Stayed in November 2023

  • Reviewed: November 13, 2023

    1.0
    Disappointed. Lots of potential if the effort was put into updating and upgrading.
    • Leisure trip
    • Group
    • King Suite with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Could not shower. Shower had wrong plumbing and did not come on. The Kitchen lights didn't work and there was a very large roach crawling in the kitchen. White cloth furniture had stains. Room is very outdated.

    Location and view

    Stayed in November 2023

  • Reviewed: November 11, 2023

    2.0
    Don’t stay here!!!
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The grounds were not clean. Staff stole money from us.

    Close To the beach

    Stayed in November 2023

  • Reviewed: November 5, 2023

    10
    Great views, close to everything
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is a bit tired and needs freshening

    It is close in proximity to so many places. The rooms are spacious and comfortable.

    Stayed in November 2023

Showing 1 - 25

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