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  5. Reviews of The Bentley Hotel on 290

Reviews of The Bentley Hotel on 290

101 Durango, Johnson City, TX 78636, United States

#1 of 12 hotels in Johnson City

Guests' Choice

Review Score

Based on 38 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.8

  • Free Wifi

    5.0

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Showing 1 - 25

  • Reviewed: July 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The facilities are excellent, rooms,hotel,swimming pool, jacuzzi, the staff at the winery goes above n beyond

    Stayed in July 2025

  • Reviewed: July 17, 2025

    10
    We had the most relaxing and refreshing weekend. I absolutely loved the stay at a cute and unique hotel away from any no
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was amazing!

    I love the access to the pool and hot tub from our room and we loved how secluded we were and away from town.

    Stayed in July 2025

  • Reviewed: July 4, 2025

    10
    Extremely comfortable and enjoyable.
    • Leisure trip
    • Solo traveler
    • King Suite with Balcony
    • Stayed 1 night

    I couldn’t stay longer.

    This was a great place to stay in the Johnson City area. I will definitely make this my goto place to stay when in the area.

    Stayed in June 2025

  • Reviewed: June 10, 2024

    10
    we had a great time
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night

    wine glasses were very dirty

    was great

    Stayed in June 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Corbin - fun and amazing knowledge of wine. The whole family was great.

    Stayed in April 2024

  • Reviewed: November 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The highway noise got a bit loud on the patio but not too bad.

    Property was beautiful and the room was fantastic. Great attention to detail and lots of helpful information provided upon arrival!

    Stayed in November 2023

  • Reviewed: November 6, 2023

    10
    Wonderful, relaxing stay.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Conveniently located on the Texas Wine Trail. Quiet, thoughtfully appointed rooms with comfortable beds and organic linens, organic skins are products and soft bath robes. Lovely pool and hot tub area. FAmily owners and staff are delightful and oven-fired pizza at the 290 Wine Castle is delicious!

    Stayed in November 2023

  • Reviewed: May 28, 2023

    10
    very nice place to stay, just a little over budget
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    our room was upstairs and I did not like the metal spiral staircase

    it was very nice

    Stayed in May 2023

  • Reviewed: May 12, 2023

    10
    Will go back to stay!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The Hot tube was not hot and there was not music at the pool.

    The property was very clean and cute!

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    great staff!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    jacuzzi was not warm

    staff at the pool!

    Stayed in May 2023

  • Reviewed: May 7, 2023

    10
    I stumbled upon this hotel while looking for some place close to Johnson City, and I’m so glad I did! we loved it! You n
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it’s exceptional!

    Brand new facility, clean, very quiet. The pool and sitting area are exceptional.

    Stayed in May 2023

  • Reviewed: May 4, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in April 2023

  • Reviewed: March 30, 2023

    10
    Perfect Anniversary Weekend!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night

    Everything was perfect!

    The location was convenient to the wineries on the 290 wine trail. The room and bathroom were very spacious and stylish. The hotel provides lots of great amenities in the room like snacks, toiletries, ice in the fridge and a gorgeous pool area with a bar. The owners were very friendly & quick to respond.

    Stayed in March 2023

  • Reviewed: February 22, 2023

    10
    Our stay was wonderful.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I don’t have any complaints

    Everything was fantastic….the cleanliness, the amenities, the staff, the location

    Stayed in February 2023

  • Reviewed: December 19, 2022

    10
    The Bentley Hotel was the perfect place for an anniversary weekend!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel is beautiful! My husband and I stayed during December for our anniversary so, of course, it was too cold to use the pool. We definitely want to come back when it’s warm! I loved being able to overlook the pool and the Wine Castle from the balcony! All of the touches in the room felt very personal and well thought out. The shower….omg….amazing. The velvet chair. The party tray (as referred to in my house) with the cute bottle opener. The coffee options. The lavender soaps. The super soft robes and slippers in the armoire. I mean NO detail was spared. Highly recommend a stay here if you’re visiting the Hill Country. Absolutely beautiful!

    Stayed in December 2022

  • Reviewed: December 17, 2022

    10
    A place I can come home to
    • Business trip
    • Solo traveler
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave in the room.

    When I entered my room it was welcoming and calming. There was Christmas music on and the room was the perfect temperature for me. I was truly able to relax after a stressful day in a comfortable bed. I didn't want to leave.

    Stayed in December 2022

  • Reviewed: November 6, 2022

    10
    Enjoyed our stay & will be back again.
    • Business trip
    • Solo traveler
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool bar only open Friday/Saturday but understandable since Thursday we were the only guests.

    Love the themed & modern decor

    Stayed in November 2022

  • Reviewed: June 11, 2023

    4.0
    Ok but will not return. Price too high for what you get
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night

    No elevator. Only way to get to upstairs room was up narrow (3’ wide) spiral staircase! Had to lug our luggage up stairs one piece at a time. Handrails were black and hot to touch so no help there. Blue light on AC never goes out illuminating room all night long. Needed mask to block out light to sleep. AC blew over bed all night. Vent would not adjust. Absolutely no privacy in bathroom. Door to bathroom was clear glass. Might as well not even had a door!

    Was quiet. Pool area nice. Room was decorated nicely but not comfortable to sit in. Bed was comfortable if you could sleep with AC blowing on you all night.

    Stayed in June 2023

  • Reviewed: May 9, 2023

    7.0
    Lovely complex but lacks good management.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s no one available if you have a problem. The phone # given was not answered, our text message got no response. We had no washcloths & the TV may or may not work. The entrance, off the busy Hwy 290, is hard to see at night. Needs some lighting there. Their intentions are good & I’m sure they will work through the management issues, but for the price, we weren’t totally pleased with this stay.

    The property is very nice. Eclectic furnishings, comfortable bed, outstanding pool area.

    Stayed in May 2023

  • Reviewed: April 3, 2023

    4.0
    staff was not friendly, room was not clean
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    the ac, the front door stuck, the hot tub was only on from 5-10

    the views

    Stayed in April 2023

  • Reviewed: March 21, 2023

    7.0
    The room was lovely, decorated well, comfortable.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night

    The upcharge for cleaning the room rankled. When we asked for the final charge when checking in, we discovered on leaving the upcharge. I think it was mentioned somewhere in the material, but we think folks willing to pay $286 would be comfortable paying $300 and have the cleaning charge included. Just didn't feel good. One other thing: for people our age the spiral staircase with a suitcase in tow would not be a good thing. Yes, you advised that there was no elevator. Well, I can go up a flight of stairs quite easily, but the spiral staircase? We were very happy we were on the ground floor.

    We didn't eat there.

    Stayed in March 2023

  • Reviewed: February 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Location was great TV we could not work No one to talk to

    Stayed in February 2023

  • Reviewed: December 1, 2022

    5.0
    The Bentley Hotel needs a few tweaks to earn a repeat visit.
    • Business trip
    • Solo traveler
    • King Suite with Balcony
    • Stayed 2 nights

    We didn't have water for a period of time on both nights of our stay. The first night we were able to reach someone and it was fixed immediately. The second night no one responded for over 2 hours and the water wasn't on until almost 11 pm- couldn't shower, brush teeth, flush toilet- not pleasant. The hotel staff is not on the hotel site so were not always available. The room A/C unit was difficult to operate and took almost 20 minutes to begin blowing warm air. The Keurig coffee maker didn't stop dispensing coffee a few times and spilled over the cup.

    The view from our room was beautiful. The bed was extremely comfortable - great mattress, nice linens. The size of the room was quite nice and was spotless. The pool area is lovely. The managers, Monique and Mike, were friendly and helpful but not always available.

    Stayed in November 2022

  • Reviewed: August 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2025

Showing 1 - 25

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