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  5. Reviews of Boro Hotel

Reviews of Boro Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

38-28 27th Street, Long Island City, Queens, NY 11101, United States of America

#20 of 83 hotels in Queens

Guests' Choice

Review Score

Based on 746 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    8.0
    A nice hotel in an interesting part of NY, with easy access to the attractions of Manhattan
    • Leisure trip
    • Group
    • King or Queen Room
    • Stayed 7 nights

    Cannot think of anything.

    My wife and I had a good view of Manhattan. I liked the free coffee in the mornings (much better than the usual instant coffee and a kettle in the room. Also appreciated the free glass of wine in the early evening although we were rarely back in time for it. The staff in the hotel and restaurant were very friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Great place to stay in NY, really pleased with our choice
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 3 nights

    Spacious room, fantastic view of the city, short walk to get the train over to Manhattan, we could get to central park in around 20 minutes from leaving the front door. The free coffee in the morning was a great touch, the gym was pretty well equipped. Every one of the staff we encountered were friendly. There are a few really close places to grab a nice breakfast nearby on the way to the train.

    Stayed in April 2024

  • Reviewed: May 9, 2024

    9.0
    Wil stay there again when visiting our daughter
    • With a pet
    • Leisure trip
    • Couple
    • King or Queen Room with Balcony
    • Stayed 4 nights

    Free coffee ended at 9am

    Great balcony space with our room

    Stayed in April 2024

  • Reviewed: May 9, 2024

    9.0
    Fun times.
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 1 night

    unable to access the rooftop due to a private event but no signs or notice of event.

    Front desk manager was excellent, restaurant food was great, vibe.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    8.0
    Decent room for the purpose of our stay. We had a good stay.
    • Leisure trip
    • Couple
    • Studio King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There were few amenities such as no fridge or microwave. The TV only had cable making it very limiting for entertainment. Also the bed was not very sturdy. Otherwise everything else was great.

    I loved the lay out of the room and the space. The view was okay considering we did not get a manhattan view room. The bathroom was very nice with the private toilet. The location of the hotel was great for parking and finding other activities to do.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King or Queen Room with Balcony
    • Stayed 1 night

    Would love a microwave and/or coffee maker in the room. Thought it was expensive for one night but it seems that's the way most hotels in the area are going.

    Bed was fantastic; view was gorgeous (Manhattan side, king bed). The noise from the street was unbelievable though--was surprised there wasn't more soundproofing. But ear plugs worked for that. Staff was lovely. Neighborhood was good--we lived in Astoria for years and were visiting family. Found parking on the street no problem.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Overall, we were happy with the room and our stay at Boro hotel and would stay there again.
    • Leisure trip
    • Couple
    • Corner King Room with Manhattan View Balcony
    • Stayed 3 nights

    It would have been nice to have a mini fridge. The room did not have an iron and ironing board; however, upon request it was provided (the iron leaked water and may need to be replaced). Each room should have a working iron and iron board.

    The view was spectacular. The room is clean. It would have been nice to have a mini fridge. The room did not have an iron and ironing board; however, upon request it was provided (the iron leaked water and may need to be replaced). Each room should have a working iron and iron board. Overall, we were happy with the room and our stay at Boro hotel and would stay there again.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King or Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heat didn't work the room stay at 72 but felt like 62. I try to put it to 80 and turn it on but it never switched on. So had to sleep covered from head to toes😔

    The room was beautiful

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King or Queen Room
    • Stayed 4 nights

    Complementary coffee Complementary wine thru 7pm

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Really nice stay but missing some key elements.
    • Leisure trip
    • Couple
    • King Room with Manhattan View Balcony
    • Stayed 1 night

    The Manhattan view from the room I upgraded to had a building blocking the Manhattan view. The bathroom didn't have a fan which was really unfortunate. There was no fridge, which I thought was a normal thing to have in a room. We requested a bath instead of a shower but got the shower.

    The bed.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    9.0
    Great stay and location with plenty going on within 15 min walk and 2 subway stations within10 mins walk.
    • Leisure trip
    • Couple
    • Corner King Room with Manhattan View Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Could do with kettle, coffee machine in room

    View, size of room, clean, location. Staff helpful and quick to respond to requests for iron , additional hanging rack etc

    Stayed in January 2024

  • Reviewed: February 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King or Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small TV, difficult to change channels because of where the box is placed.

    Spacious rooms, great staff, excellent food and drinks.

    Stayed in February 2024

  • Reviewed: January 20, 2024

    8.0
    Nice stay, recommend
    • Leisure trip
    • Solo traveler
    • Queen Room with Manhattan View Balcony
    • Stayed 11 nights

    The balcony door didn't seal and the room was cold and felt the wind, even though the heating was on. Please check all those doors and fix them for future guests. You can hear the other rooms if they talk loudly.

    The view was incredible, great location and very close to the subway (Queensboro Plaza for 7, N and W trains; 39 Av for N and W trains, and Queens Plaza for E, F and R trains), if you land in JFK you can take the E train and stop by Queens Plaza and walk about 7-10 minutes to the hotel. The room was comfy, clean and with good space, the bathroom has a good size and good shower. The staff service was excellent, very friendly and kind.

    Stayed in December 2023

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Manhattan View Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Room and balcony was smaller then appeared in pictures.

    Room was clean.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King or Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Whenever I come here it’s because of the proximity to my job as we have multiple locations and offices. I eat in the restaurant downstairs but on both occasions I hadn’t finished my meal and unfortunately in the rooms, there are no refrigerators so I felt as if my leftovers would spoil when I wanted to take them to work the next morning!

    The ambiance! The view! Gorgeous!

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    No trash bags inside the trash

    View

    Stayed in December 2023

  • Reviewed: December 28, 2023

    7.0
    Expensive for what you get
    • Business trip
    • Family with young children
    • King or Queen Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Very basic and scarce furniture in the room, no breakfast included, surroundings look unsafe (even though it is not), expensive late check-out

    Good size room,, comfortable bed, complimentary coffee and water, metro station four blocks away that takes you to Grand Central Station in just 15 minutes.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    9.0
    Nice hotel in a convenient location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location, service, room

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Definitely a hotel I would stay at again while in NYC.
    • Leisure trip
    • Couple
    • King Room with Manhattan View Balcony
    • Stayed 3 nights

    There are no counters or places to unpack especially in the bath. Especially difficult to even have a space to use toiletries etc.

    Cleanliness, comfortable bed, nice bath

    Stayed in December 2023

  • Reviewed: December 12, 2023

    9.0
    Was great
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms could be little spacious and be more decorative

    The manhattan city view from the room was great, also room was quite and nice

    Stayed in December 2023

  • Reviewed: December 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King or Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom did not have a lock and did not close all the way. I know they go by simplicity but I wish it had another chair to put the personal items ( purse, clothes) or a few hooks by the door to hang Jackets.

    Very nice hotel! Great price, good location, just 20-30 min from Manhatten with Uber.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    7.0
    Nice room, nice staff, nice concept. The details need a little push
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No outlets at the beds that are good to reach, only 2 usb outlets in this little box . We were 3 people in the room but only had 2 big towels and 2 bottles of water. I asked for a third towel after checkin but no Opa me. Had to ask again the next day and get it myself.

    The ambiance of the lobby and the room size. Friendly and helpful staff, cleanliness

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The overall decor has a very industrial look, but it comes off as looking more "unfinished" at times. For example, the floors on each floor are just pure concrete. When I think hotel, i think warmth and this was the opposite. The bathroom door didn't lock and the neighborhood was very loud, from early in the morning. But that's New York...

    The proximity to major metro lines was definitely a plus. The staff was however the best thing about the hotel, helpful in every way, wether it be front desk or the restaurant. Speaking of... they have a real pizza oven and this plays a great part in making the pizza AMAZING. Please try it! Breakfast, although not included, was great too!

    Stayed in December 2023

  • Reviewed: November 27, 2023

    9.0
    I'd love to come back
    • Leisure trip
    • Solo traveler
    • King Room with Manhattan View Balcony
    • Stayed 1 night

    Excellent view nice ambiance moderne Architektur

    Stayed in November 2023

Showing 1 - 25

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