401 West Clarendon Avenue, Encanto, Phoenix, AZ 85013, United States
#99 of 144 hotels in Phoenix
Guests' ChoiceBased on 697 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
7.9
Facilities
7.3
Staff
8.6
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 2 June 2025
Rolland
United StatesThe pool was so hot it was uncomfortable and the coffee machine was not good, they need just a regular coffee machine with flavored creamers.
We love the location, close to everything and our friend's.
Stayed in June 2025
Reviewed: 11 May 2025
Kalob
United Statesbathroom repairs are cheaply done
Quiet rooms - walls are not thin
Stayed in May 2025
Reviewed: 10 May 2025
Shelly
United StatesThe value
It was close to downtown
Stayed in May 2025
Reviewed: 8 May 2025
Jody
United StatesBiker gang convention present. Loud and annoying at times. They didn’t cause problems but I would not opt to stay there for that reason.
Attractive and retro. Like south beach Miami vibe
Stayed in April 2025
Reviewed: 2 May 2025
Madeline
United StatesThe DJ blasting music so loud that you couldn't avoid it
Location and covered parking
Stayed in April 2025
Reviewed: 1 April 2025
Andrew
United StatesMaintenance working early and woke me up, water shut off for repairs while showering with no advance notice, sink clogged and drained very slowly accumulating toothpaste and soap while trying to use it. Mentioned to front desk who seemed unconcerned
Great location, pool and hot tub
Stayed in March 2025
Reviewed: 24 March 2025
Marge
United StatesProperty is showing it’s age. Plumbing in bathroom needed updating or repair.
BeUtiful pool are.
Stayed in March 2025
Reviewed: 19 March 2025
Steven
United StatesI was made to move rooms mid stay and was overcharged.
The place is clean and nice. Some of the staff were exceptional. The maintenance man Roger was fantastic.
Stayed in March 2025
Reviewed: 14 March 2025
Hunter
United StatesThe elevator was very slow, the bathroom sink didn't drain, the trash in our room was left a couple times, and the conditioner wasn't refilled or replaced.
The breakfast was a bit lacking but still good
Stayed in March 2025
Reviewed: 11 March 2025
Brandy
United StatesRestaurant
Atmosphere
Stayed in March 2025
Reviewed: 5 March 2025
Kimberly
United StatesAs much as it costs, I didn't expect the hallways to smell like pizza just got delivered. Even for being a king room, there was no microwave. I also had to manually flush the toilet as no person came to fix it when I notified the front, and my stay was 3 days.
The location of this hotel was convenient for the events I attended, which were less than a 15-minute drive in each area. The room I booked was nice. The parking is partially covered for hot days, but it's first come, first serve.
Stayed in March 2025
Reviewed: 4 March 2025
Okray
United StatesThe bartenders who worked in the restaurant were extremely rude.
The pool/hot tub
Stayed in March 2025
Reviewed: 3 March 2025
Jeffrey
United StatesIt's an older, cinder block hotel, with a very tiny window in our room, giving the feeling of a cell, with a small bathroom in which the shower curtain bar was improperly installed, such that the curtain would not stay closed. Given all of that, it was much overpriced. Moreover, I will never understand how the Booking.com staff gave this an 8,5 rating, forcing me to seriously question staff ratings in the future.
Fairly convenient.
Stayed in March 2025
Reviewed: 2 March 2025
Andrew
United StatesThe staff and the outside homeless people and their street drugs there was a man passed out on the sidewalk behind the hotel later turned out to be an overdose person with the paramedics showed up…
The pool
Stayed in January 2025
Reviewed: 1 March 2025
Dawn
United StatesLocated in the heart of Phoenix, this property is older, but well maintained and very clean. A great bang for your buck
Stayed in February 2025
Reviewed: 27 February 2025
Michelle
United StatesTiny tight shower room with peeling paint. Obviously this is an old hotel with a fresh coat of paint. The bathrooms NEED more work
The room was large and comfortable (except the toilet shower room) The pool are and hottub were fantastic
Stayed in February 2025
Reviewed: 21 February 2025
Maria
United StatesThe price
Comfortable bed.
Stayed in February 2025
Reviewed: 19 February 2025
William
United StatesComplimentary breakfast needs work
Good amenities, excellent pool and rooftop. The restaurant in the Clarendon was amazing!
Stayed in February 2025
Reviewed: 18 February 2025
Roger
United StatesSeveral issues with property. First room had a horrible tv sound issue. Second room was an upgrade and nice but lights would flicker on periodically even though they were turned off, even in middle of the night. Shower faucet had to be held while pulling up the knob for shower. No ice machine for guests to access. You must go all the way down to front desk.
Restaurant was incredible. Free water and coffee was nice. Staff friendly. Locations great. Jacuzzi nice.
Stayed in February 2025
Reviewed: 9 February 2025
Wayne
United StatesRate on Booking.com was 121 when I was seven and done it became 175 for the room that includes the tax
Modern update a beach, clean organized
Stayed in February 2025
Reviewed: 4 February 2025
Carla
United StatesOthers across the hall were loud. There was a box of trash left in the hall. No luggage cart. The AC was a little difficult to adjust and keep the room comfortable.
Price was good and front desk staff were very nice.
Stayed in January 2025
Reviewed: 3 February 2025
Mon
United StatesLoud at night and ac unit took forever to cool the rooms
Location was nice and neighborhood was good
Stayed in February 2025
Reviewed: 27 January 2025
Kelly
United StatesThe the bath room was very out dated but did the job. Sketchy neighborhood and you can tell they were trying hard to give the place a modern flare to a very worn please
The bed was comfortable and the room was clean
Stayed in January 2025
Reviewed: 5 January 2025
Jasmine
United StatesThe look of the room for the price
Good location
Stayed in January 2025
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