Reviews of The Cloudveil, Autograph Collection
112 Center Street, Jackson, 83001, United States

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Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLiked the cafe in the hotel. Breakfast was good.
When we had dinner there nobody knew anything about the wine list.
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewWe loved the Cloudveil. Beautiful, clean, and nice amenities. We were glad we stayed here instead of in Teton Village - nice to be in town, and the shuttle makes it convenient to get to the mountain (they also have a car service as well). Only negative thing to say is that we didn’t love the restaurant - it was fine, but nothing compared to some of the other restaurants we ate at during our stay. Overall the Cloudveil has become our choice hotel in Jackson.
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewPros: Nice lobby and rooms Great location Attached restaurant is excellent Friendly staff Fireplace in the room was a nice touch Overall Experience: Exceptional
Parking is tricky, but understood for being Jackson
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 November 2024 · Stayed in September 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 October 2024 · Stayed in September 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in August 2024
Verified reviewLocation is very good. Modern look..
Room was very small for the price No bottled water even though there is an extra resort charge which we didn’t use. The previous place we stayed was less expensive offered top quality amenities and the room was much larger and beds were more comfortable than this resort. Disappointed for a top quality resort
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewGreat location. New and very well designed. Pool. Service excellence. Great snacks and restaurant
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewFacilities were outstanding, staff were extremely welcoming, helpful and friendly. Service was great with no detail being missed.
Bath sheets to be provided instead of normal bath towels, makes it feel nicer/more comfortable to relax after a shower.
Reviewed: 21 April 2024 · Stayed in March 2024
Verified reviewGreat location
The property was great. I would have given a perfect review if it weren’t for the additional resort usage fee. It was over 100.00 per person. It was not mentioned until we checked in.
Reviewed: 17 March 2024 · Stayed in February 2024
Verified reviewReviewed: 22 February 2024 · Stayed in February 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewLocation is literally in the square, decor is high end luxury cabin motif, outdoor hot tub is large and hot and stays open until 9pm, rooftop terrace has breathtaking views, outdoor fire was pretty, walking distance to everything literally, even the snow king mountain. The lobby lounging area is beautiful and cozy and they keep the fireplace going nice and strong. They have board and card games available for families to play in the lobby, Each floor had a complimentary station that was stocked with different types of trail mix, chips, sparkling water, drinking water, energy bars, and coffee all free of charge and unlimited self serve. A homemade ice cream shop was across the street and it was phenomenal.
I liked everything
Reviewed: 5 November 2023 · Stayed in November 2023
Verified reviewInterior design and location
Reviewed: 27 October 2023 · Stayed in October 2023
Verified reviewLocation and facility were perfect - what a great way to spend time in Jackson Hole!
Not much!
Reviewed: 10 October 2023 · Stayed in October 2023
Verified reviewThe location, hotel decor, Bistro restaurant, and that it was pet friendly
Room service would walk by once in the morning (8am) and if you had a the Do Not Disturb sign on the door they would skip cleaning your room for the entire day. You could also hear everything- guests in the next room talking, the valet parking, and just all the outdoor noise.
Reviewed: 28 September 2023 · Stayed in September 2023
Verified reviewLocation was perfect, center in the downtown and driving distance to yellowstone (2 hrs) and grand tetons (20 minutes). It's central to get to everywhere you need!
n/a
Reviewed: 6 September 2023 · Stayed in September 2023
Verified review