151 West 54th Street, New York, NY 10019 , United States of America
#416 of 416 hotels in New York
Guests' ChoiceBased on 236 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.4
Staff
8.5
Value for money
7.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Zhi
Canada"The hotel facilities were somewhat outdated and needed replacement. There were mosquitoes when I was sleeping, but they gave me a different room later, and it was fine."
Good location and excellent service .
Stayed in May 2024
Reviewed: May 27, 2024
Sarah
United States of AmericaN/A
The room was very large for Manhattan and offered all the amenities we would expect. The staff was very friendly.
Stayed in May 2024
Reviewed: May 22, 2024
Zunaira
United KingdomConcierge is a rude individual - don’t bother asking him anything.
New facilities and amazing gym.
Stayed in May 2024
Reviewed: May 17, 2024
Kan
Hong Kongdid not give me as an asian traveller a sense of warm welcome
Stayed in May 2024
Reviewed: April 25, 2024
Chatree
ThailandToo much expensive
Good location
Stayed in April 2024
Reviewed: February 20, 2024
Graham
United Kingdommid town
great sizes room - not cheap but good size and very well serviced - Mid Town Manhatten is not good - very sad to see the decline and also eye-wateringly expensive. I stayed at Conrad for many many years when it was Righa Royal and the only difference now is midtown is a mess
Stayed in February 2024
Reviewed: January 8, 2024
Adeline
United States of AmericaThe food in the hotel restaurant was very expensive. We had pasta and chicken salad. Our bill was 312.00 dollars. 🙄 Their refrigerator is a weighed system, so if you take something out and put it back. It might count as the item has been taken and might get charge even though the item was actually not taken. Don't know if that makes sense.
The location was the best. Close to almost everything. House keeping was 👍
Stayed in December 2023
Reviewed: January 3, 2024
Samson
United Kingdomlocation.
Stayed in January 2024
Reviewed: December 28, 2023
Maria
GreeceExtremely expensive- i blame it on the location.
Big rooms. Great stuff - very professional.
Stayed in December 2023
Reviewed: December 18, 2023
Stan
United States of AmericaNA
The property was within walking distance of most of the activities we had planned. The rooms were spacious and beds were very comfy!
Stayed in December 2023
Reviewed: October 29, 2023
Matt
United KingdomWould have been perfect if it had a pool but that’s a minor quibble.
Great hotel, great location. Ideal for a site seeing visit.
Stayed in October 2023
Reviewed: September 23, 2023
Van
South AfricaMaybe more dining options
Great location Close to shopping and art museums
Stayed in September 2023
Reviewed: August 17, 2023
Amy
New ZealandRooms were very generous in size and all the fitting were to a very high standard.
Stayed in July 2023
Reviewed: July 30, 2023
Ahti
United Arab EmiratesElevators 2 were down, long wait.
Breakfast
Stayed in July 2023
Reviewed: July 19, 2023
Eleanor
PhilippinesHotel is kinda old already. It could use a major renovation.
Good location
Stayed in July 2023
Reviewed: July 14, 2023
Carroll
United States of AmericaStrange art in the lobby, freaked my son out. New York hotels are very classy I know but it was still a negative experience for us. Some other kids liked it though!
Great rooms, cleaning service were great. They noticed we were coming home with bottles of water every night so they just started supplying free spring water to the room. Very thankful - it is HOT in July
Stayed in July 2023
Reviewed: July 11, 2023
Wei-hsuan
TaiwanVenting of air conditioner blow directly to the body while sleeping. Not comfortable
Location, room size, room service, food quality, decoration
Stayed in June 2023
Reviewed: July 1, 2023
Yuliana
IndonesiaRoom service was fast
Stayed in June 2023
Reviewed: June 16, 2023
Earl
ThailandIt was much better managed before it was taken over by Hilton / Conrad
Stayed in May 2023
Reviewed: June 12, 2023
Josh
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 17, 2023
Aishah
United Arab EmiratesLocation great Clean Bed very comfy 😌
Stayed in May 2023
Reviewed: March 29, 2023
Mark
United Kingdomnothing
Location perfect yet super quiet inside
Stayed in March 2023
Reviewed: March 17, 2023
Julius
United States of AmericaThe manager basically called me a liar .. explaining that I did not have any hotel credit… after I showed him my paperwork he apologized. That experience was completely unacceptable!
location
Stayed in March 2023
Reviewed: March 1, 2023
Georgia
United States of Americacould use some small updates
very clean
Stayed in February 2023
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