290 Macon Avenue, Asheville, NC 28804, United States
#32 of 73 hotels in Asheville
Guests' ChoiceBased on 471 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.6
Facilities
9.2
Staff
9.5
Value for money
7.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 August 2025
Ables
United StatesEverything was great!
We were lucky enough to get a room with a mountain view. It was magnificent and the window even opened! The entire place has a Wow factor. I had been here before and upon returning, it was even better than I remembered. It is a one of a kind experience.
Stayed in August 2025
Reviewed: 9 August 2025
Daniel
United KingdomViews, food, temperature, ambiance
Stayed in August 2025
Reviewed: 4 August 2025
Stephanie
United StatesThe one con that several people noted is the lack of decent lighting in the rooms. No overhead lighting. Good luck doing your makeup even with the little makeup mirror they provide! But the rooms were otherwise very comfortable.
Beautiful property! We had about 35 family members staying and there is plenty of space to gather in groups comfortably.
Stayed in August 2025
Reviewed: 29 July 2025
Dominique
United StatesNothing
Everything
Stayed in July 2025
Reviewed: 27 July 2025
Terena
AustraliaNothing
Beautiful, it felt lush and special
Stayed in July 2025
Reviewed: 20 July 2025
Rakesh
United StatesAmbiance and views
Stayed in July 2025
Reviewed: 13 July 2025
Sarah
United StatesOur bed was very firm. Additionally, there were extra fees for pretty much everything including $30 a night just to park. A day pass to the spa was $240 per person! I don't mind spending for the beautiful ambience but that felt excessive. Additionally, we were disappointed with the lack of lounge areas outside. If you were eating or having bar service, there were typically open tables but no chaise lounges to just relax, read, and enjoy the view.
The views were breathtaking from this hotel. Everything was clean and impeccably decorated. We loved the history and decor of this hotel. It was easy to access downtown Asheville from here as well.
Stayed in July 2025
Reviewed: 8 July 2025
Neil
United StatesCrowded, noisy, poor value for cost, minimal amenities; expected much more for the price
Spa was very good
Stayed in July 2025
Reviewed: 15 June 2025
Williams
United StatesWe absolutely enjoyed our vacation here! This property is stunning, nestled in the Blue Ridge Mountains, with panoramic views. If you are looking for a luxurious experience mixed with superb Southern Hospitality and Southern charm, the Omni Grove Park Inn and Resort is the place for you! Top tier experience! We will be returning soon!
Stayed in June 2025
Reviewed: 6 June 2025
Shelby
United StatesIt’s quite expensive for food and drinks on site but the quality is very high so it didn’t feel too bad shelling out for it. Plus you can make a very quick drive and be in Asheville where there are tons of options
Spent a weekend here for our anniversary. Beautiful location and amazing amenities. The gym was great, all the restaurants on site were delicious (although expensive), and the spa was unbelievable. Make sure to get a spa day pass even if you can’t get a treatment because no one should miss out on this spa.
Stayed in May 2025
Reviewed: 31 May 2025
Ian
United KingdomRestaurant food quality. Too expensive for what it was
Its history & decor in old style
Stayed in May 2025
Reviewed: 20 May 2025
Levette
United StatesRaining outside
Peaceful
Stayed in April 2025
Reviewed: 18 May 2025
Janet
United States2 things worth saying to other travelers - the room was very dark and so is bathroom. 1) If you plan on applying make-up or need to see yourself closely, bring a lighted magnifying mirror. Even my 33 year old couldn't see. 2) We had one meal at the Vue because we were too late booking the Terrace. It was a truly elegant room, had a fine up-scale menu, great wine, and 5 star service. However, it was really, really expensive, shockingly so. Better for special events. For our trip, I would have preferred eating at the Edison on site or the Terrace. While the spa was also very expensive, it provided a full day access to the entire pool area and it seems like a more appropriate expense.
Gorgeous, historic hotel, clean, with exceptional attention to details. In our mother-daughter trip, we loved walking the building, taking in the architecture and grounds, and took full advantage of the spa. Shout out to Emily, a spa manager, who saved our trip because we didn't know to book WELL IN ADVANCE to get treatments books - a problem of Booking.com, not the Omni resort. The spa is absolutely 5 stars - the best I've ever visited.
Stayed in May 2025
Reviewed: 14 May 2025
Desiree
United StatesThe drinks were soooooooooooooooooo expensive
view and the Sunset Terrace
Stayed in May 2025
Reviewed: 12 May 2025
Cox
United StatesA "resort view" is misleading at the Grove Park Inn as the first room we were staying in had a view of the woods and parking lot and dumpsters.
Stayed in May 2025
Reviewed: 29 April 2025
Luis
United StatesWould be nice if they had more pet area’s.
All the restaurants were amazing! Great food and great service!
Stayed in April 2025
Reviewed: 26 April 2025
Chris
United StatesGolf starter is an ass
Elevator Staff (Frank) was my favorite
Stayed in March 2025
Reviewed: 25 April 2025
Rozelia
United StatesThere was the occasional hook that was askew or something really small that reminded me that this is an old hotel. On the one hand, it was a wonderful experience; on the other, little details matter.
The view was beautiful. The meals in the Mountain View restaurant was delicious, as was the breakfast in the breakfast restaurant. The cocktails were all very nicely prepared. The spa was amazing. I got a last-minute appointment for a body treatment, which I had never had. It was so worth it. I enjoyed hanging out in the spa for several hours after my treatment. Even though I didn't have a swimsuit (and didn't feel like buying one in the shop), I really enjoyed the various places to sit and enjoy the spa while I read. I totally get the spa experience now! The staff were all really nice, especially the parking valets, who we chatted with several times.
Stayed in April 2025
Reviewed: 14 April 2025
Theodora
United Kingdomthe rooms were a little run down
beautiful views and a fantastic breakfast the staff were all so friendly and helpful
Stayed in April 2025
Reviewed: 11 April 2025
Chris
United States250 a day for a pass to spa and it was booked for all treatments
Awesome
Stayed in March 2025
Reviewed: 7 April 2025
Ward
United StatesNice view of mountains from the 5th floor. The restaurants were all very good.
Stayed in April 2025
Reviewed: 4 February 2025
Amy
United StatesMy only complaint would be that the bed linens were old and stiff.
Beautiful unique property. The facilities are fantastic
Stayed in February 2025
Reviewed: 14 January 2025
Turner
United Statesneed better pillows.
Amazing meals, beautiful view, and exception staff.
Stayed in January 2025
Reviewed: 26 December 2024
Tim
United Statesnothing
everything
Stayed in December 2024
Cricquebœuf, France
Novosibirsk, Russia
Kaleucagız, Turkey
Dali, China
Rubiera, Italy
Pontianak, Indonesia
Dudley, UK
Janov nad Nisou, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content