The onsite shop was a little expensive and poorly stocked.

The apartment was very spacious and clean.

Stayed in August 2025

The common areas inside were old and stinky. The carpet was old and the doors were old and some were broken. The food offers were limited, okay quality, and pricy!

The water park and the kids Arcade. Condo was spacious, with all the comforts and overall clean.

Stayed in August 2025

The front desk was very rude when I call for help

The property was really nice and close to everyone for the attraction

Stayed in August 2025

I over estimated my willingness to do laundry everyday and take out trash on my vacation. We were on the 5th floor in c tower and driving up and down in the parking garage got old fast. We had to wash the towels pretty often. A regular hotel would do all of that for me. The app is a lagging too for checkout. I checking online and paid the deposit but then I went to the front desk to get the room keys I was charged again which put another $300 on hold. Now I could afford it and they did refund all after check out but it was inconvenient.

The suite and the bedrooms were great. Good size, comfy beds and very nice view.

Stayed in August 2025

Extra charge for housekeeping and parking

Stayed in August 2025

The food was terrible. There were not enough towels and bedding in the room; we had to request more. It took hours for the housekeeping staff to bring more bedding. There was nobody at the front desk at night. I expected a few coffee pods and sugar in the room, like every place always provides.

The apartment was spacious and clean.

Stayed in August 2025

No complaints.

Very clean and spotless. Has a great ambiance too!

Stayed in August 2025

Some things could be more updated and the store was a little pricey. Also being charged for garbage to be taken out and change in towels was a bit much but we washed our own towels and were able to get trash taken at end of stay

We loved all of the things for our family to do including pools and water park. The arcade was great on a rainy afternoon and so was the art room.

Stayed in August 2025

the number of people at the pool

room

Stayed in August 2025

No suficientes toallas para 3 cuartos room

Piscina and water park

Stayed in August 2025

Warm Lazy River. It was too many people. The warm looked yellow as if people were urinating in it.

The room was really nice and comfy

Stayed in July 2025

Wish the water park was bigger to accommodate my teenagers

We were a family of nine and the room we had was a 2 bedroom.very clean and comfortable when ask to stay for another had some problems but was fixed a soon as possible and that makes great service ps special shout out to Ms.Juanita

Stayed in June 2025

Rooms are outdated, peeled and scraped furniture. Rooms, living room, kitchen had bad odor. No room clean out of towels, toilet paper and not replenished upon requested. Restaurant Valencia was dirty, had funcky dirty smell, food was not good. Hallways had bags of trash for two straight days. All of this makes a stay unpleasant unfortunately. Would not be a resort I would come back to.

Location was great!

Stayed in August 2025

Poor maintenance and dirty bathrooms

Beutiful facilities

Stayed in August 2025

ln room cleaning has drastically decreased over the 7yrs we've been going. Garbage never cleaned out, no fresh towels (had to wash them several times during our 11 day stay)

Location

Stayed in August 2025

Beginning to show age. Hallways smell unpleasant. Sofa needs upholstery cleaning and had nail heads jutting out which we covered with layers of tape to prevent injury.

Water park is great!

Stayed in August 2025

It was suggested to us to reserve a time for breakfast so we did. The final bill was very expensive for a simple buffet.

There were a variety of fun options for the kids.

Stayed in July 2025

Clean and comfortable and quite , staff in the reception were very friendly ,, gave me advices about Disney world and the ticket prices and options

Stayed in August 2025

Things were broken in the room .Bathroom could have been cleaner

The waterpark included

Stayed in August 2025

Corridors of the hotel. Old, rusty and carpet discoloured. Not much sun beds.

Rooms were clean, big and had everything you needed. The restaurant and shop was great. The quality of the food at the shop was at a high standard.

Stayed in July 2025

Items in the supermarket at the Grove Resort and waterpark are pretty high. This is normal for resorts, just know that there are shops nearby that are open 24/7. These are cheaper in general. Prices are also not shown in the resort's mini market which doesn't make a lot of sense to be honest. More dishwasher or washing machine liquids/powder should be included for free. The rest was fantastic. These are just my observations.

Reception: Upon arrival, we were greeted by a super-friendly receptionist who enjoys doing what she does. She explained everything nicely and gave us all the answers to our questions before we could even ask them, superb! For all our questions during our stay, the reception also helped out wonderfully. They also reply promptly via text. Great service with a smile throughout our stay! Flyers with activities are available for all you would want to do within the vicinity of the resort. --- The rooms and cleanliness: We requested (if possible) a bath which we got. What we didn't expect was a room upgrade with 2 huge beds, 2 bedrooms, and a beautiful large balcony. All the amenities you could think of were inside the room; a coffee machine, a washing machine, a dryer, loads of towels, 3 TVs, a huge fridge, an ironing board + iron, dishwasher, and much more. We were beyond happy! The cleanliness was superb, spotless, great job housekeeping team :)). --- Activities/amenities: There's an arcade, a mini golf course, and a smaller pool area as well for the waterpark. For the little ones, there's a kids' area. There's plenty of stuff to see and do. There's also a little supermarket where you can get yourselves fresh food, like pizza, sandwiches, desserts, and pasta. They provide a golf cart ride towards the pool, this is great when you're located across the other end of the resort. When you're visiting the parks, you can get a ride on a bus. This is complimentary. The key you get is a wristband that you can use to open your room door (duh) as well as for buying items or services within the resort. It counts as entrance to the waterpark. --- Restaurants: The Grove Resort and Waterpark offers a great variety of foods and drinks to choose from. We had lunch and dinner at the Springs and Valencia. Great food, great drinks, and yet again, great service with a smile.

Stayed in August 2025

The removal to spend cash at bar/restaurant and shop, oven was difficult to use a little far from things but generally close enough. Taxi service not directly used by hotel but loitering outside of hotel, is ridiculously overpriced used once and was double standard the price of an uber. Would encourage all guests to use lyft or uber instead during there stay.

Rooms were really spacious, with good facilities too cook. If wanted to make food in the rooms. With a r.v. in each rooms.. A/C was fantastic went in August, so during the long hot days the escape from the heat was welcoming. All the staff were super friendly on arrival and during stay explained all needed to know as soon as arrived. Water park and by the pool was great to relax. Cocktails were great and reasonably priced.

Stayed in August 2025

Very nice for families, everything was great.

Stayed in August 2025

.

.

Stayed in August 2025