Reviews of The Guesthouse Hotel 4 stars
4872 North Clark, Chicago, IL 60640, United States
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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe lobby and staff were very inviting. The suite itself was lovely and perfect walking distance from the venue of the show we came to see.
Check out was a little earlier than I’m used to.
Paige, Thank you so much for your wonderful 10/10 review! We are so happy to hear that our team was able to help make your stay a great one, and that you enjoyed the suite and neighborhood! Our check-out time is a bit earlier than a standard hotel, as we have a lot more to clean than your standard hotel with all of our extra in-suite amenities :) We are glad you enjoyed your stay, and we look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Paige, Thank you so much for your wonderful 10/10 review! We are so happy to hear that our team was able to help make your stay a great one, and that you enjoyed the suite and neighborhood! Our check-out time is a bit earlier than a… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewgreat kitchen, balcony and location. lovely breakfast place next door
Thank you so much for your 10 out of 10 review! We are thrilled to hear you enjoyed your stay and the amenities, as well as some local flavor! We look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Thank you so much for your 10 out of 10 review! We are thrilled to hear you enjoyed your stay and the amenities, as well as some local flavor! We look forward to hosting you again the next time you "wander home" here to us at Th… Show more
Reviewed: 15 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewCharacter and size of units
We were told that the rate we received through booking was a mistake. The staff almost seemed upset of “error” and was unwilling to consider extending our stay by one day despite it being a weekday.
Thank you for your feedback and review! I am sorry to hear you had a not so pleasant exchange with our team in regards to your reservation and rate. We do have a new booking system, and unfortunately there was an error with rates and bookings caused by the new system, but that is not the fault of our guests! My apologies again that you did not have a great experience with our team with this interaction. I am happy to hear you enjoyed most everything else about your stay, and we look forward to hosting you again (and going for that 10 out of 10 :)) the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, Loretta Assistant General Manager The Guesthouse Hotel
Thank you for your feedback and review! I am sorry to hear you had a not so pleasant exchange with our team in regards to your reservation and rate. We do have a new booking system, and unfortunately there was an error with rates and book… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewSpacious rooms, welcoming staff , great neighborhood with a nice view
David, Thank you so much for your 10 of 10 review! We are happy to hear our welcoming team helped make your stay a great one, and that you were able to also enjoy our lovely neighborhood! We look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
David, Thank you so much for your 10 of 10 review! We are happy to hear our welcoming team helped make your stay a great one, and that you were able to also enjoy our lovely neighborhood! We look forward to hosting you again the next tim… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe location was great, and the room we stayed in was fantastic! The staff were super nice, and overall it was a great experience. The paid parking was a great option, as it was a spot in an actual garage. I expected it to maybe be an open lot or something, so this was way more secure than I had thought it would be.
Honestly, not much could be improved! The layout of the hotel is split up and so I did end up in the wrong hallway at one point, but it was easy enough to get myself back where I belonged.
Thank you so much for your kind words and your 10 out of 10 review! We are so happy to hear you had such a wonderful stay, and that our team was able to be a part of making your stay a great one! Parking can be tricky in the city, so we are glad you were able to utilize our unique and rare parking option :) We look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Thank you so much for your kind words and your 10 out of 10 review! We are so happy to hear you had such a wonderful stay, and that our team was able to be a part of making your stay a great one! Parking can be tricky in the city, so we a… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewNice, spacious, comfortable, feels like home! Definitely will come back!
Valeriia, Thank you so much for your 10 out of 10 review! We are so happy to hear you felt right at home, and we look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Valeriia, Thank you so much for your 10 out of 10 review! We are so happy to hear you felt right at home, and we look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regard… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewFriendly, helpful staff Very clean Good beds
Ronald, Thank you so much for your review and feedback! We are happy to hear our team was able to help make your stay comfortable! We look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Ronald, Thank you so much for your review and feedback! We are happy to hear our team was able to help make your stay comfortable! We look forward to hosting you again the next time you "wander home" here to us at The Guesthouse… Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewCharming place
They gym could of had a small set of free weights
Jason, Thank you so much for your wonderful review! We are pleased to hear you had a wonderful stay, and that our team helped make it charming and enjoyable! Unfortunately, due to our specific insurance, we are not allowed to have weights in our fitness center. But we hope you were able to utilize the other equipment in the gym! We look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Jason, Thank you so much for your wonderful review! We are pleased to hear you had a wonderful stay, and that our team helped make it charming and enjoyable! Unfortunately, due to our specific insurance, we are not allowed to have weigh… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewClean and plenty of space
Nothing!
Tricia, Thank you so much for your review! We are so happy you felt right at home and enjoyed your stay! We look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Tricia, Thank you so much for your review! We are so happy you felt right at home and enjoyed your stay! We look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH… Show more
Reviewed: 19 March 2025 · Stayed in February 2025
Verified reviewVery clean, beautifully appointmentes building, quite spacious. I only stayed a short time but could envision the apartment style rooms being very comfortable in the long term. Mine included two bedrooms and a full kitchen.
Chelsea, Thank you so much for your wonderful review! We are so happy to hear you enjoyed your stay, and we look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Chelsea, Thank you so much for your wonderful review! We are so happy to hear you enjoyed your stay, and we look forward to hosting you again the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TG… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewThe apartment was very nice and quiet. A well stocked kitchen and a large bathroom.
The staff were very uneven. I walked in with 3 bags using a cane and the gentleman at the front desk did not offer to help, just watched me struggle. He reluctantly offered to help me take up a bag after checking me in and I tipped him, of course. Although he took one bag leaving me with two bags and a tote to wrangle myself. Over the course of the five days the staff were constantly gossiping at the front desk complaining about their manager, etc. Unprofessional and unpleasant to hear. One pet peeve: the hotel does not provide any cleaning during the stay. They did remove the trash when asked. But it would have been nice to have the living room carpet vacuumed. You are expected to do your own cleaning. So this hotel is an odd hybrid of an AirBnB and a hotel. Finally, the location is in an emerging neighborhood. Not necessarily the safest, as my son pointed out. Not really an issue for us as we took Ubers everywhere and didn’t walk the neighborhood. But good to know.
Heather, Thank you for your review and your honest feedback! I am so sorry to hear you had a less than ideal experience for your stay with us. Our team is usually ready and willing to help with luggage and whatever else is needed, and I am truly sorry to hear this was not the case for you. I appreciate your honesty and will be sharing your feedback with the team and utilize it as a learning moment! Although we do not offer automatic daily housekeeping, you are always more than welcome to let us know what you are needing during your stay, and we will do our best to accommodate those requests. We do have the front desk staffed 24/7, so we are always here to grab you fresh towels, take out your trash any time, or grab you any complimentary amenity items you may need! We are also more than happy to come up to vacuum upon request! - as long as we have an extra team member available and an available vacuum. Again, thank you for your honest and genuine feedback, and we hope to be able to host you again for a much better experience! Have a great rest of your week! Best regards, Assistant General Manager The Guesthouse Hotel
Heather, Thank you for your review and your honest feedback! I am so sorry to hear you had a less than ideal experience for your stay with us. Our team is usually ready and willing to help with luggage and whatever else is needed, and I… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewLovely accommodations. I was upgraded which was delightful. I'm fairly picky but have no complaints or criticisms. Clean, fresh bedding, amazing kitchen. I'll be back!
More like wishes. I would have liked a TV in the bedroom. A light and table on the window side of the couch where the plugs are so you can charge your devices.
Sally, Thank you so much for your wonderful review! We are so happy to hear you had a great stay, and enjoyed your free upgrade! We have an amazing housekeeping team who prides themselves on keeping the hotel clean and pristine for our guests, and we always love hearing the wonderful feedback! Thank you also for your recommendations! We do have some suites that do have TVs in the bedrooms. Our 2-bedroom deluxe suites and our 3-bedroom suites have TVs in the primary bedrooms, so for next time you could book one of those if you prefer a TV in the primary bedroom :) There is an outlet behind the couch, since we do have the 1 lamp that needs plugged in. We do also have extension cords available and you are more than welcome to ask the front desk any time if you need an extension cord or a longer phone charging cord and we can always look and see what we have available! We hope you are enjoying the holidays, and we look forward to hosting you again! Happy New Year! -TGH Team
Sally, Thank you so much for your wonderful review! We are so happy to hear you had a great stay, and enjoyed your free upgrade! We have an amazing housekeeping team who prides themselves on keeping the hotel clean and pristine for our … Show more
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in November 2024
Verified reviewLoved it! Our unit was spacious and comfortable. Will stay again.
Nothing
Richard, Thank you so much for your wonderful review! We are so happy to hear you were so comfortable that you did not want to leave your suite. :) We hope to be able to host you again, perhaps a time where you can come and just enjoy the comfort and amenities of the suite! We look forward to the next time you "wander home" here to us at The Guesthouse Hotel! Best regards, TGH Team
Richard, Thank you so much for your wonderful review! We are so happy to hear you were so comfortable that you did not want to leave your suite. :) We hope to be able to host you again, perhaps a time where you can come and just enjoy the … Show more
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewIt was absolutely gorgeous, homey, and clean!! I swear it is nicer than my home! We had the 3-room suite. Amazing with a fireplace, balcony, full kitchen. Lobby was so nice with hot chocolate and cookies. Santa was there decorating cookies with the young children. There was a cafe next door with great food too!
Nothing not to like!
Kimberly, Thank you SO much for your glowing review! Homey is what we strive for, and it is always so wonderful to hear when our guests feel at home and enjoy their stay! We have an incredible housekeeping team as well to keep everything sparkling clean! So glad you got to peak in on Santa as well! We look forward to the next time you "wander home" here to us at The Guesthouse Hotel! Happy Holidays! Best, TGH Team
Kimberly, Thank you SO much for your glowing review! Homey is what we strive for, and it is always so wonderful to hear when our guests feel at home and enjoy their stay! We have an incredible housekeeping team as well to keep everything s… Show more
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewLoved the lobby and the local products displayed and for sale everywhere.
The mattress in our room (404) was lumpy and it dipped in the middle. Too soft - it ruined sleep for both me and my partner. Also, the living area was a Lille sterile. Could use some soft textured touches and some cozy blankets to use while watching tv
Erin, Thank you so much for your review and feedback! We are happy to see from your rankings that you had a great experience with our team, and enjoyed the location and amenities of the property! I am sorry to hear about the mattress! All of our mattresses are less than 2 years old, so it definitely should not be lumpy! Thank you for the feedback on this - I will be looking into that mattress to see if we need to replace it. And some cozy blankets in the living rooms is great feedback as well! Thank you again for your feedback, and we look forward to hosting you again! Best regards, Loretta (Assistant General Manager) & TGH Team
Erin, Thank you so much for your review and feedback! We are happy to see from your rankings that you had a great experience with our team, and enjoyed the location and amenities of the property! I am sorry to hear about the mattress! Al… Show more
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified review