Reviews of The Haüs Windham - Luxury Suites, Hot Tub, Mountain Views! 5 stars
218 New York 296, Windham, NY 12496, United States

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location Beautiful apartment and grounds
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewClose to town. Easy parking and quiet
Felt like a college dorm. Sparsely decorated , old furnishings
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBeautiful interior - hot tub amazing!
Incorrect instructions to lock the door. Exterior decking needed a sweep and more welcoming feel. Welcome instructions included access code for gym, no signage for gym.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewI didn't like anything about the property.
Customer service was not good at all
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewHot tub was dirty, cloudy water.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGreat location, beautiful place, and accommodating with our late check in and check out.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBeautiful location, very spacious room
It was quite hot in the room because the air was off when we got there, and it took a while to cool down. Could have used an iron/ironing board, coffee, and courtesy water.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewHard to find. Signs were very poor and confusing.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewPerfect location to visit an old area family used to live. Secluded and easy to get to. Very quiet. The staff were super responsive after a couple things I needed their attention to.
The only thing I’d say is the hot water pressure in my room was awful. Barely enough pressure to rinse soap off. The bathroom was cold as it was a European style no shower curtain, no door open standing shower. The lack of hot water pressure and the cold from the AC made showering awful. The property itself is obviously very dated on the outside and could use some refreshing. Seemed like they may have been working on the room above mine when I was there . Also Interior of the room was another adjoining room via a locked door that could be occupied by someone else and that really felt like your privacy could be minimal if someone was staying in the room that shared this locked door.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewA perfect mountain escape — even for just one night! We only stayed one night in this beautiful glass cabin, but it was enough to completely recharge. The design is stunning — modern, full of natural light, and incredibly cozy. Everything feels high-end and thoughtfully chosen. The hot tub right next to the house was the highlight. Soaking in warm water under the open sky, surrounded by silence and nature — it was pure magic. Even though it was a short stay, the peace and quiet made it feel like time slowed down. No noise, no stress — just fresh mountain air and stillness. Highly recommended for a quick getaway. We’d love to come back and stay longer next time!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewStaff was friendly and nice the room was nice cozy the bathroom was beautiful the public sauna was nice. The hot tub was nice and great view
The room could've had a microwave based off pictures we thought it would. We would of liked maybe some activities to do. We would have liked to sit outside in the gazebo if it was fixed up a bit it was like tools left dirty doesn't look like it gets used at all
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewI love love it. So peaceful.
The only thing I didn’t like, no microwave in the room
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewExcellent place perfect for a getaway
No complaints!
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewThe yard is neglected.
Reviewed: 18 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified review