incidental costs were high - $40 per night for parking, expenses for some other attractions

staff efficiency and courtesy were outstanding

Stayed in August 2025

We were disappointed that one of the restaurants was closed at random times. It was hard to figure out where to eat. We had valet service, and one day they were driving our vehicle back for us and a random stranger got out of our vehicle on the passenger side. The valet driver said he gave her a ride. We were so surprised that we didn't say much while getting into our vehicle. Later on after we thought about it. We were rather annoyed by the experience and thought it was rather unsafe. We told the front desk, but they didn't seem too concerned. Made us nervous to use the service again. Wish they had validated our concerns.

It's just a beautiful place to stay. Lots of activities for the entire family. We loved walking around and seeing all the beautiful grounds. The wine tasting room was lovely.

Stayed in May 2025

Expensive add ons

Stayed in July 2025

Restaurants, most of activities are for additional $, terrible view from the suit, swimming pool opens only at 9 am

Breakfast

Stayed in July 2025

Customer service lacked in some areas

Traditional design. A lot of things to do

Stayed in April 2025

Definitely overpriced, taking advantage of a captive audience.

Superb facilities and comfort.

Stayed in April 2025

Menu selection in restaurants.

Service exceptional.

Stayed in March 2025

The food at the resort restaurants was not very good, and it was overpriced. If I’d know that, I would have brought food or tried to find a place to eat outside of the resort.

The spa was great and so was the convenience of transportation to and from the warm spring pools.

Stayed in February 2025

very expensive!! room rates way to high. parking payment not nice! Jeffersons steakhouse terrible n expensive. Not enough included in hotel price to many things you hav to pay for

liked the ameneties

Stayed in February 2025

Very understaffed

The spa rocks! Come just for the spa

Stayed in January 2025

The room is small and could use some maintenance like the windows.

So many things to explore! Great history, great tour. Beautiful inside and outside.

Stayed in December 2024

Need grab bars in bathroom;ice not routinely provided (had to request it); sometimes difficult to access services ( telephone hard to use)); not enough elevators to tower.

Excellent breakfast, dinners

Stayed in December 2024

Maps and GPS take you some odd ways, make sure you know where you're going! I was travelling from PA and it sent me through part of the George Washington Forest lol! And when I went to leave the property, it wanted to send me up the mountain! Make sure you stick to the state roads and highways!

First of all, the building and architecture are beautiful. My trip was centered around going to the Warm Springs Pools to have a soak in the mineral springs. They were amazing. I loved the location and the fact that the resort had a really nice spa center as well, I used the indoor pool. I also loved the fact that the Market in the lobby was opened very late, as a solo traveler I appreciated a grab and go option. The room was very clean on arrival, the hot water and the shower pressure was also good!

Stayed in December 2024

Generations of my wife’s family had stayed at the Homestead and we were keen to see it for ourselves. It did not disappoint. The setting is beautiful and the resort has benefited from a recent refurbishment. Our room in the tower was comfortable and had everything we needed. The view over the Allegheny Mountain Mountains was impressive. Even for non-golfers there was plenty to do and we enjoyed tasting the fare in the various restaurants

Stayed in October 2024

Well staffed by friendly and helpful people. Wonderful facilities with a lot of variety of spaces and activities.

Stayed in October 2024

Nothing. Though complimentary breakfast would be nice with the price we paid.

Everything

Stayed in September 2024

Invoicing had several errors. Although attempted to contact property no response. Amex had to resolve the error.

Lots to do. Rooms well appointed. Staff very friendly

Stayed in July 2024

Food was a bit expensive and didn’t have a ton of options for families with smaller kids.

Pool facilities were great for kids. Resort was very clean and staff were very friendly

Stayed in August 2024

Service in the evening in Jefferson was slow

Excellent breakfast buffet in dining room.

Stayed in July 2024

Unfortunately the computer system had been hacked and for the first day, I couldn’t even get in my room without someone running to open my door. Also, unable to schedule any spa treatments.

The Staff were wonderful. The facility very clean.

Stayed in April 2024

The food was mediocre. The Jefferson Restaurant and Taproom has the best food on the property. Everything else is just so so and not worth the cost in my opinion.

Staff were helpful and the room was comfortable.

Stayed in March 2024

Wide open spaces beautiful views of greenery

Beautiful landscape settle in a valley

Stayed in May 2023

Minor issue, was confusion on what dining areas were open and times, I know there is renovations, but this could have been an issue. We understand, renovations make for alot of changes, it will be better after that is complete

Room 1103, was perfect, newly updraded and so relaxing, Main hall music is great. Jefferson dining was what we wanted we also went to the jefferson historic pools

Stayed in March 2023

the room was not very clean, the drinking glass smudged, not enough toilet paper, a bug in the bathroom, mismatched and dirty/stained furniture, do NOT eat in the Dining Room — unpleasant staff and waste of $300 for almost no food — the Jefferson restaurant was much better but prepare for long waits for food. speaking of food: for such a nice resort, the spa cafe should really serve fresh good food, and not the prepackaged airplane fare, which is the only option poolside.

great location, easy to get to town for additional dining options, could mostly stay inside to get around the resort including hotel restaurants, shops, movie theatre, and spa. we spent all our time at the spa, which has mostly wonderful massage therapists (my husband’s was a bit careless/rough, but my deep tissue and hot stone therapists were wonderful), and the natural hot springs pool is really the highlight of the resort.

Stayed in December 2022