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  5. Reviews of The Inn at Apple Valley, Ascend Hotel Collection

Reviews of The Inn at Apple Valley, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1850 Parkway, Pigeon Forge, 37862, United States of America

#17 of 448 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 1425 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    Very nice and enjoyable stay.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We were not told of the rule about housekeeping that if you stay for more than one night and you’re not out of your room by 2pm you don’t get housekeeping completed. We called down to the front desk after our first day and were told of this then and they sent a maintenance worker to our room with new towels and to change our trash.

    Quaint and quiet and great location. Most of the staff was friendly and helpful. Nice breakfast with a good selection and lots of tables to sit at. Rooms spacious and comfortable.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    All around a great motel to stay at and you can’t beat it for being clean and quiet!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I would like to have had more of a view but I know sometimes that’s not possible!

    I’m not much of a breakfast person! I do like fresh fruit and healthy foods to start the day!

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    We had a great time. The bed was comfortable, the rooms were very clean and the staff was nice.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very clean with very nice staff.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    2024 vacation
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean and friendly employees

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Almost perfect
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was a little too springy for me to get comfortable on but not a deal breaker

    Very nice, spacious, and clean rooms. Good breakfast. Clean property.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking area is too small

    Hotel and staff were great. Rooms were very nice and clean, no smoking is great.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Was very nice, staff was very accommodating!
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s cozy and pretty with the apples. The cider was great!

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Great place to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Didn't have any dislikes

    Staff was very friendly and room was very clean. Great location to all entertainment

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room with Whirlpool - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Only thing I would change would be to move the TV to where you could watch in bed.

    Very clean and friendly staff. The hotel smelled great!

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    THE INN IS THE PERFECT PLACE TO STAY AT.
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights

    Could use some chicken or beef options for breakfast.

    Everything. Location is great. Beds are great. Breakfast is great. Pool was great also. The whole hotel does smell like apples. Free tea and hot apple cider too. We will stay here again and many many more times to come.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    It was a great stay and we plan to come back in the future.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Comfortable and close to all attractions.

    Stayed in March 2024

  • Reviewed: April 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room with Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great!

    Hotel is very clean and staff very friendly. Location is great!

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Great Stay, Had Everything We Needed.
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool needs to be ventilated better, after short time chlorine burns eyes.

    Friendly staff, clean rooms

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    We went for my husband's 50th birthday first time there I love it 😀
    • Leisure trip
    • Couple
    • Superior King Room with Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The tub jets wasn't working but it was OK

    Very clean air worked great extra pillows blankets great location tub was huges spa tub loved it

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The chair with the wheels on the vinyl flooring kicked out and my wife hurt her lower back around her coccyx bone she is still hurting today April 19 and she fell Monday morning. The chair almost did the same to me Sunday night.Hope you can solve the problem I put the blanket under the wheels so it would not roll.I report it to the front desk and they filled out a report no action was taken at that time. Hope you can solve the the problem before someone else gets hurt. Ron Ruffner

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Will stay again
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights

    Great location, amazing staff. Beautiful and very clean. Hotel smelled amazing!

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Our stay was great! Loved location and cleanliness!
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    All seemed good to us!

    Breakfast was good! Location was excellent! Very clean and plenty of room!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Loved it!
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location was great. Bed was comfortable. Room was a nice size. AC worked perfect. I had to wash my son’s uniform since he was playing two consecutive days and the laundry room was clean. Best part… the entire hotel smelled amazing!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was clean, with comfy beds.The breakfast was also a plus. We have stayed here in the past and will be returning.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Family with young children
    • Superior King Room with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The room was wonderful. Convenient to everything

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    It was very comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was clean, comfortable and good location.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Overall, we enjoyed our stay.
    • Leisure trip
    • Couple
    • Superior King Room with Whirlpool - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Part of our choosing a mountain area vacation was for a nice view from the balcony. I was hoping for a view of at least the apple orchard side but knew that there was no guarantee. Upon check in I asked if the room (Room 311) had a view and was told it was of the fire pit. In hindsight, I should have specified a view from the balcony but I was thinking that is where one would normally look to enjoy a view. I thought okay that will be pleasant. We got to the room and the view from the window beside the bed was of the fire pit. However, the view from the chairs on the balcony was of the rooftop of the Inn. Standing you could see and hear the busy noisy parkway. That was disappointing. But everything else was was good. The breakfast was the standard breakfast type foods and set ups. I would suggest getting to the breakfast buffet early as it gets crowded and difficult to find a table. We did not use the indoor pool but seemed to be a popular place for kids if you go as a family. Our room was a Superior King with the spa tub and the spa tub was awesome!

    The bed was exceptionally comfortable and the room was very clean. The Inn was easy to get in and out of the parking lot.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    Clean goid location

    Stayed in March 2024

  • Reviewed: April 7, 2024

    10
    Will be back
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking/Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Excellent breakfast, friendly staff, clean facilities, comfortable beds.

    Stayed in April 2024

Showing 1 - 25

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