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  5. Reviews of Inn at I'On, Ascend Hotel Collection

Reviews of Inn at I'On, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

148 Civitas Street, Mount Pleasant, Charleston, 29464, United States of America

#8 of 157 hotels in Charleston

Guests' Choice

Review Score

Based on 117 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 19, 2023

    10
    Clean, comfortable, modern suite in a suburban planned community.
    • Leisure trip
    • Couple
    • Efficiency Queen Suite - Accessible/Non-Smoking
    • Stayed 3 nights

    Suburban Mt. Pleasant requires a car to get around easily. It's a bit of a drive to city center, but close to Patriot's Point.

    Comfortable, modern suite with kitchenette was just the right size to stretch out and relax. Bed was comfortable, bathroom was good size, with comfy bathrobes. Dining table and couch provided options for hanging out. Breakfast from the attached restaurant can be delivered as an option. Staff was responsive and helpful. Room was very clean. Pub located conveniently across the street. The surrounding I'On neighborhood is walkable with very nice homes.

    Stayed in November 2023

  • Reviewed: October 7, 2023

    10
    Highly recommend this quaint inn with wonderful staff and amenities!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights

    The air vent needed dusting.

    CHARMING 7-room inn that greatly exceeded our expectations. We had Room 5 on the 3rd floor with king bed, large leather chair and loveseat, kitchenette, high ceilings and tons of amenities. It was quiet, beautiful, well-appointed, and PERFECT for our anniversary stay!

    Stayed in October 2023

  • Reviewed: October 6, 2023

    10
    Charming comfortable stay
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was disappointing. Nice bathroom but shower head was old, limited spray and uncomfortable.

    Great location in a quiet neighborhood, balcony with rocking chairs overlooking the square, and use of the I’On Club pool.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Beautiful little property in great location with attentive staff

    Stayed in September 2023

  • Reviewed: August 6, 2023

    10
    This is a lovely, quaint hotel with a friendly staff and beautifully appointed CLEAN rooms!
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    No cons

    Comfort and cleanliness must be this hotel's motto! Having a designated parking space in front of the hotel was such a convenient touch! The Belgian waffles were also a tasty treat in the morning!

    Stayed in August 2023

  • Reviewed: August 3, 2023

    10
    The Inn at I'on is a charming slice of "Mayberry" hospitality...simply delightful!
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights

    There are no cons to my stay at this hotel! It was exceptional in every way!

    The option of having breakfast delivered to your door was a tremendous bonus! The food was absolutely delicious!

    Stayed in August 2023

  • Reviewed: July 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no staff there over night and balconies needed bugs swept out of window seals...

    Beautiful cozy room with a lovely rocking chair balcony in a lovely community

    Stayed in July 2023

  • Reviewed: July 1, 2023

    10
    I absolutely loved my stay at Inn at I’On! I cannot wait to return again soon!
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It’s the perfect place in the most picturesque town!

    Stayed in June 2023

  • Reviewed: June 11, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    everything but booked a rock with balcony and didn’t get it but room was beautiful and bed so comfortable

    Stayed in June 2023

  • Reviewed: April 23, 2023

    10
    Great old spot just outside of Charleston, seconds from the beach!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Unfortunately breakfast was not available for our departure time. Late night on the porch with a ceiling fan and a view of the street was lovely. a tad out of the way for our on-the-road travels, but worth the drive our there.

    Stayed in March 2023

  • Reviewed: April 21, 2023

    9.0
    Quiet, clean, comfortable
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Friendly helpful staff. Very clean and comfortable, in a convenient and pleasant community. Good reserved parking.

    Stayed in April 2023

  • Reviewed: April 7, 2023

    8.0
    Lovely, accommodating property
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lighting in room was harsh, furniture was a little large for the space which meant we ran into corners a lot

    Staff arranged an early check in for us, suite was stylish and comfortable, staff was friendly

    Stayed in April 2023

  • Reviewed: February 15, 2023

    9.0
    our favorite place to stay when in Charleston
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    this our first time we were staying in the room on the third floor. room was large but bathroom was small and room didn’t have the balcony. I wouldn’t stay in this room again.

    it’s fantastic place to stay at. great location, very clean and comfortable. upscale look and feel but without the price tag.

    Stayed in February 2023

  • Reviewed: February 4, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    it seems like the TVs and all the rooms are outdated

    Location very clean. The room is very nice.

    Stayed in January 2023

  • Reviewed: November 24, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great Service. This will be the only place we will stay for now own. Felt like we were part of the family. Great service.

    Stayed in November 2022

  • Reviewed: September 25, 2022

    10
    Kindness and professionalism of the staff.
    • Leisure trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great!

    Breakfast was delicious!

    Stayed in August 2022

  • Reviewed: September 20, 2022

    10
    A fabulous time at a fabulous place!
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Loved everthing. This is a great place in a great location. I will definitely go back.

    Stayed in August 2022

  • Reviewed: September 15, 2022

    10
    Loved everything about the Inn and will return!
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe offer a microwave.

    First time we stayed here and it was lovely. Location was a quaint area in Mt Pleasant. Everything was comfortable, room size, sheets, bed, towels. They offered to deliver breakfast but we declined due to other plans. They had water and orange juice in the refrigerator for us.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    10
    fabulous
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night

    A longer stay..lol

    neat clean room, beautiful location, wonderful staff

    Stayed in August 2022

  • Reviewed: August 22, 2022

    10
    Bed & Breakfast Heaven
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    We were booked into the wrong room type, but we were accommodated the second night. The only other issue was a strange smell in the first room. I can speculate to what it was, but I don’t know for sure, so I’ll just say it wasn’t a horrible smell but not an overly pleasant one.

    This is our second stay at the Inn and it was an incredible experience once again. The staff is absolutely fantastic, attentive, and helpful.

    Stayed in August 2022

  • Reviewed: July 26, 2022

    10
    It was perfect in every way.
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing at all.

    The Inn at I’On was excellent. The staff, Amy and David, were so responsive and went above and beyond in accommodating our stay due to health conditions. They were so attentive and made sure we had everything we needed, plus some! The property itself is so quaint, very clean, and well taken care of. The daily free breakfast was amazing. It is also very convenient to restaurants, attractions, and Charleston in general. Definitely a 10 out of 10! Highly recommend this property.

    Stayed in July 2022

  • Reviewed: July 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Super friendly and helpful staff especially Amy in housekeeping

    Stayed in July 2022

  • Reviewed: July 25, 2022

    8.0
    Overall, good stay.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The beds needed updating. We felt as if our king was sloping, and the daybed where our son slept was very lumpy.

    It was very convenient to order breakfast the night before, and pick it up in the morning in a to-go bag. That gave us the option of eating in our room or in the dining area. The manager was friendly and helpful, talking us through late check in, and the housekeeping staff helped us out with water, orange juice, extra towels, etc. Thanks Amy!

    Stayed in July 2022

  • Reviewed: July 23, 2022

    8.0
    The staff was very helpful and friendly. The room was beautiful, comfortable and clean!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing on the website said we would need to walk to a different location to get to the pool.

    Stayed in July 2022

Showing 1 - 25

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