Reviews of The Inn At The Crossroads 4 stars
128 West Main Street, Lake City, SC 29560, United States
Loading
Guests also reviewed these properties:
Kucukkuyu, Turkey
Flims, Switzerland
Portimão, Portugal
Valtournenche, Italy
Aviemore, United Kingdom
Galle, Sri Lanka
Livingstone, Zambia
Batu, Indonesia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEverything was convenient to my location. I really enjoyed the view from my room over looking the garden.
I had check out and head back home.
We are so happy you enjoyed your visit to The Inn at the Crossroads, Keith! Thank you for taking the time to leave such a friendly review. Please let us know if you wish to share any additional feedback anytime. Have a great day, and thanks again for being our guest! Kindest regards, Sean Douglas - General Manager - The Inn at the Crossroads - Lake City
We are so happy you enjoyed your visit to The Inn at the Crossroads, Keith! Thank you for taking the time to leave such a friendly review. Please let us know if you wish to share any additional feedback anytime. Have a great day, and thanks… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in June 2025
Verified reviewComfortable beds
Thanks, Frieda, for the positive review of your experience at the Inn at the Crossroads in Lake City, South Carolina. Please let us know if you would like to share any additional thoughts or suggestions about your visit. We appreciate you being our guest and hope to welcome you back soon. Regards, Sean Douglas - General Manager
Thanks, Frieda, for the positive review of your experience at the Inn at the Crossroads in Lake City, South Carolina. Please let us know if you would like to share any additional thoughts or suggestions about your visit. We appreciate you b… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewStaff was great, killer muffins for breakfast!
Hello Kevin, We are grateful for your fantastic rating and appreciate you for being our valued guest. It is always great to be recognized for providing clean, comfortable rooms, friendly service, and fantastic amenities in an ideal Lake City location. I am so happy you enjoyed the muffins! Please let me know if you have any additional thoughts or suggestions. Looking forward to welcoming you back soon. Thanks again for the review. With kind regards, Sean Douglas -General Manager - The Inn at the Crossroads - Lake City
Hello Kevin, We are grateful for your fantastic rating and appreciate you for being our valued guest. It is always great to be recognized for providing clean, comfortable rooms, friendly service, and fantastic amenities in an ideal Lake Ci… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewAround restaurants, and looks safe
The restaurant at hotel don’t serve breakfast
Hello Wesley, Thank you for being our guest and leaving a high rating for your experience at The Inn at the Crossroads in Lake City. Our team will be honored to see your review. We are fortunate to be surrounded by many great restaurants, and we hope you found a good restaurant spot near the hotel. Please let me know if you would like to offer any additional feedback. Thanks again, and we hope to see you soon. Regards, Sean Douglas - General Manager
Hello Wesley, Thank you for being our guest and leaving a high rating for your experience at The Inn at the Crossroads in Lake City. Our team will be honored to see your review. We are fortunate to be surrounded by many great restaurants, … Show more
Reviewed: 19 June 2025 · Stayed in April 2025
Verified reviewThe hotel was so stylish, clean, filled with great art, quiet, and the location was perfect.
I think there’s a big opportunity there to make the hotel restaurant a lot better — they should be able to handle the people staying there and/or the hotel at max capacity— the Inn at the crossroads restaurant is probably the best place to have dinner in town at this time —(so please make it better!) Again, such a great opportunity to make it even a better destination. I felt like the restaurant could’ve handled the amount of people eating or and the food quality a little bit better.
Jenifer, It is great to see you enjoyed your experience at our hotel, and we appreciate the excellent feedback. I will make sure to pass along your suggestions to the appropriate members of the Lake City Bistro team. Please let me know if you would like to share additional thoughts or suggestions so we can best serve you the next time you visit The Inn at the Crossroads in Lake City. Kind regards and thanks again for being our guest. Sean Douglas - General Manager
Jenifer, It is great to see you enjoyed your experience at our hotel, and we appreciate the excellent feedback. I will make sure to pass along your suggestions to the appropriate members of the Lake City Bistro team. Please let me know … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewI love how nice the housecleaning staff were and cleanness of the room. Mrs. Wanda and Mrs. Doris were awesome!! Also, the food at the restaurant was delicious and the bartenders were on point!!
Front desk staff was horrible! They were the worse! They had very bad attitude, rude, and just wasn’t friendly at all!! And to top it off we paid over $150 a night for this hotel just for myself and several family members to get stuck on an elevator that pretty much was out of order majority of our stay!! We had family members that were wheel chair bound and it was very difficult getting them up and down the stairs as well as carrying our luggage and personal items to the second and third floors!!
Thank you for sharing your thoughts and concerns with us. I am happy to see that you had a positive experience with the housekeeping team and apologize for any unfavorable interaction with our front desk staff. I’m truly sorry to hear about the inconvenience you faced due to the elevator being out of service during your stay. That is certainly not the experience we aim to provide, and I apologize for the frustration it caused. Please know that your feedback is important to us, and I would appreciate the opportunity to speak with you directly to learn more and see how we can make things right. I will be reaching out to you personally. Thank you again for your comments, and I hope we have the chance to welcome you back for a much-improved experience. Warm regards, Sean Douglas - General Manager
Thank you for sharing your thoughts and concerns with us. I am happy to see that you had a positive experience with the housekeeping team and apologize for any unfavorable interaction with our front desk staff. I’m truly sorry to hear a… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewSafe
None
Hello Judy, It was truly a pleasure to have you as our guest, and we sincerely appreciate you taking the time to share your kind words about your experience at The Inn at the Crossroads in Lake City, South Carolina. Please don't hesitate to reach out to us with any additional feedback or suggestions. Wishing you a fantastic day, and once again, thank you for being our guest. Best wishes, Sean Douglas - General Manager
Hello Judy, It was truly a pleasure to have you as our guest, and we sincerely appreciate you taking the time to share your kind words about your experience at The Inn at the Crossroads in Lake City, South Carolina. Please don't hesi… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewAdequate. Convenient.
Hot items.
Good morning, Larry, Thank you for your excellent rating and positive feedback for your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We are happy you enjoyed our location, the comfortable room, and the decor! Please let us know if you would like to share any additional feedback! Thank you again for being our guest and we do hope to welcome you back again soon. Best wishes, Sean Douglas - General Manager
Good morning, Larry, Thank you for your excellent rating and positive feedback for your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We are happy you enjoyed our location, the comfortable room, and the decor! Plea… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewBeautiful property, Clean, smells fresh, great customer service.
Nothing.
Hello Markita, We appreciate you sharing such a fantastic rating and are delighted that your experience at The Inn at the Crossroads in Lake City was enjoyable. If you need any future assistance or wish to share further feedback about your stay, please don't hesitate to contact me directly. It is truly a pleasure to have you as our guest! Kind regards and thanks again for the recommendation! Sean Douglas - General Manager
Hello Markita, We appreciate you sharing such a fantastic rating and are delighted that your experience at The Inn at the Crossroads in Lake City was enjoyable. If you need any future assistance or wish to share further feedback about your… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGood ambience
Walls paper thin
Thank you for your review. We’re delighted you had a positive experience at the Inn at the Crossroads in Lake City. Your feedback means the world to us, and we truly appreciate your support. I'm truly sorry if your stay was disrupted by noise from neighboring rooms. We understand how important a restful environment is and regret that this may have impacted your experience. While some sound transfer can occur in certain areas of the building, we’re continuously looking for ways to improve our guests’ comfort and will share your comments with our team as we explore solutions. If your travels bring you back to the area, we’d love the opportunity to welcome you again and do our best to provide a quieter room placement upon request. Thank you again for your valuable input. Sincerely, Sean Douglas - General Manager
Thank you for your review. We’re delighted you had a positive experience at the Inn at the Crossroads in Lake City. Your feedback means the world to us, and we truly appreciate your support. I'm truly sorry if your stay was disrupted… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewConsidering the cost of the rooms a hot breakfast would be better. It was okay.
Microwave for the rooms. Everybody has leftovers and it would be convenient to have one in my room instead of having to go down to the lobby and use the community microwave. I was on the 3rd floor and the elevator broke while I was inside, maybe have the handicap accessible rooms on the bottom floor would be better. My bed was a kingsize, and had a pretty good "dip" in the middle. Might need new mattress. Did not get any housekeeping service while there for 3 days.
Hello Angela, We appreciate you taking the time to leave your thoughts and concerns regarding your recent stay at the hotel. We are certainly sorry we did not fully fulfill your expectations. I will make sure that we discuss your feedback and look for areas for improvement. Thank you for being our guest, and I welcome any additional feedback from you anytime. Kind regards, Sean Douglas - General Manager
Hello Angela, We appreciate you taking the time to leave your thoughts and concerns regarding your recent stay at the hotel. We are certainly sorry we did not fully fulfill your expectations. I will make sure that we discuss your feedback … Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewEverything was wonderful always a great day. Service was absolutely professional.I’m
Hello Monique, Thank you so much for your feedback! We are thrilled to hear that you had such a fantastic experience at The Inn at the Crossroads in Lake City. Our team works hard to create memorable stays for all our guests, and it’s incredibly rewarding to know that we exceeded your expectations. We’re delighted that you enjoyed our comfortable rooms, prime location, and attentive service. Your review means the world to us, and it inspires us to continue delivering exceptional hospitality every day. We can’t wait to welcome you back the next time your travels bring you to Lake City! Please wish a happy birthday to your Aunt! Warm regards, Sean Douglas General Manager
Hello Monique, Thank you so much for your feedback! We are thrilled to hear that you had such a fantastic experience at The Inn at the Crossroads in Lake City. Our team works hard to create memorable stays for all our guests, and it’s inc… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewDerrick was superb! He was very attentive to my family’s need and followed up every time he saw me by asking if there was anything he could assist me with. He is the epitome of excellent service in hospitality. Truly made our stay enjoyable!
No pool
Hello Alisha, Thank you kindly for the high rating and compliments. Derrick and the team will be thrilled to see that your experience at The Inn at the Crossroads in Lake City was enjoyable. If you need any future assistance or wish to share further feedback about your stay, please don't hesitate to contact me directly. It is truly a pleasure to have you as our guests! Best wishes and thanks again! Sean Douglas - General Manager
Hello Alisha, Thank you kindly for the high rating and compliments. Derrick and the team will be thrilled to see that your experience at The Inn at the Crossroads in Lake City was enjoyable. If you need any future assistance or wish to sha… Show more
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewI appreciated the location and the cleanliness of the rooms. I was in town for my mother’s funeral and recommended other family members to stay here.
Everything was a good.
Dear Yarnell, Once again, we are deeply sorry for your loss. Thank you for taking the time to leave a positive review for The Inn at the Crossroads. Please let me know if you have any additional feedback you would like to share. Wishing you and your family the best. Sean Douglas - General Manager
Dear Yarnell, Once again, we are deeply sorry for your loss. Thank you for taking the time to leave a positive review for The Inn at the Crossroads. Please let me know if you have any additional feedback you would like to share. Wishing yo… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewVery nice
The floor could have been cleaner.
Hello Farlyn, Thanks for the high rating and your feedback. I will look into your concern immediately and work with my team to find ways to improve. We appreciate you as our guest and do hope you will return soon. Please feel free to contact me directly with any additional feedback or suggestions. Best regards, Sean Douglas - General Manager Inn at the Crossroads - Lake City
Hello Farlyn, Thanks for the high rating and your feedback. I will look into your concern immediately and work with my team to find ways to improve. We appreciate you as our guest and do hope you will return soon. Please feel free to cont… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewCleanness of the hotel.
Room did not provide a microwave as I'm accustomed to having when staying at a facility of this caliber. Also, the breakfast could be tweaked. Lastly, the door to the bath had an awful squeak.
Hi Theresa, Thank you for being our guest and for bringing your concerns to my attention. We will certainly review and discuss your feedback and look for areas for improvement. Thanks again for staying with and please feel welcome to reach out to me with any additional suggestions or concerns. Regards, Sean Douglas - General Manager
Hi Theresa, Thank you for being our guest and for bringing your concerns to my attention. We will certainly review and discuss your feedback and look for areas for improvement. Thanks again for staying with and please feel welcome to reach … Show more