Reviews of The Iris 5 stars
84 Line Street, Charleston, SC 29403, United States
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat service - was greeted upon arrival and departure. Samantha is a darling facility manager. It was the first time I’ve ever been welcomed with a gift bag and a bottle of wine. Room was above expectations. The bed was very comfortable. Lots of extra pillow provided. And very effective blackout curtains. 2 TVs in the unit - one in the living area and one in the bedroom. There was even a white noise unit on the wall if you needed it. The bathroom was very modern and looked just like the photos. They an above average supply everything you’d need in the kitchen for a longer stay except groceries. Most secure parking we’ve ever had (a carousel lift). Keyless/careless entry everywhere.
Not a thing.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewProperty was clean, great location!!!
The parking off site is a bit expensive with $25 a day! We had an SUV & couldn’t use the carousel
Thank you so much for your feedback, Walnore! We're delighted you found the property clean, well-stocked, and perfectly located—it’s always our goal to make your stay both comfortable and convenient. Regarding the parking: we understand that paying $25 per day for off-site parking, especially with an SUV, can feel steep. Please know our on-site parking fee is the same, and this rate is fairly standard throughout Charleston—it's a common cost in our historic district due to limited real estate and demand for secure, centralized parking We appreciate your understanding and hope this context helps explain the pricing. Thank you again for staying with us. We’d love to welcome you back anytime—and if you decide to return, just let us know; we're happy to help explore parking options or shuttle services that might better suit your needs.
Thank you so much for your feedback, Walnore! We're delighted you found the property clean, well-stocked, and perfectly located—it’s always our goal to make your stay both comfortable and convenient. Regarding the parking: we understand… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI was absolutely blown away by this property - it was an AMAZING stay and the staff go above and beyond. This was the comfiest stay I've had while traveling in years! The bed, robes, towels, pillows - every item was selected with the customer/traveler in mind. The cute details, amenities, and everything was beyond my expectations and I believe this place deserves all the praise possible. The location is prime to everything you could ever want to walk to or take a quick uber to. We thoroughly enjoyed our time and will be back!
Thank you so much for this incredible review, Melissa! We’re absolutely thrilled to hear that your stay was such a standout experience — from the comfort of the bed and amenities to the thoughtful details throughout the property. It means the world to know we exceeded your expectations, and we’re so glad the location made exploring Charleston easy and enjoyable. We can’t wait to welcome you back for another amazing stay!
Thank you so much for this incredible review, Melissa! We’re absolutely thrilled to hear that your stay was such a standout experience — from the comfort of the bed and amenities to the thoughtful details throughout the property. It means t… Show more
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewNew, sleek, comfortable, and savvy. The car "stacking" system was amazing.
Currently a lot of construction in and around the area, not a big deal, however
Thank you for your great feedback, Kevin! We're so glad you enjoyed the modern design and comfort of the space—and it's great to hear the car stacking system impressed you! We appreciate your understanding about the nearby construction, and we hope it didn't impact your stay too much. We'd love to host you again in the future!
Thank you for your great feedback, Kevin! We're so glad you enjoyed the modern design and comfort of the space—and it's great to hear the car stacking system impressed you! We appreciate your understanding about the nearby construct… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewIt was very convenient. Great service.
Thank you for the kind words, Cathlene! We're happy to hear you found everything convenient and appreciated the service. We'd love to host you again anytime!
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe Iris was so cute - they even left me a little goodie bag! Very comfortable and good location to access nearby downtown.
Thank you so much for your kind words, Sarah! We're thrilled to hear you enjoyed your stay at The Iris and appreciated the little goodie bag — we love adding those extra touches. So glad you found it comfortable and convenient for exploring downtown. We'd love to welcome you back anytime!
Thank you so much for your kind words, Sarah! We're thrilled to hear you enjoyed your stay at The Iris and appreciated the little goodie bag — we love adding those extra touches. So glad you found it comfortable and convenient for explo… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe apartments are in a convenient location, modern and well-equipped, we found everything we needed. All the information given to us was detailed and clear. The welcome gift was very nice. Parking the car in the carousel was a new experience.
Everything was great.
Thank you so much for your kind words and the 5-star review, Audrone! We're delighted to hear that you enjoyed the convenient location, modern amenities, and that everything you needed was readily available. We're also glad the welcome gift was a nice touch and that parking in the carousel added a fun, new experience to your stay. It was a pleasure hosting you, and we hope to welcome you back again soon!
Thank you so much for your kind words and the 5-star review, Audrone! We're delighted to hear that you enjoyed the convenient location, modern amenities, and that everything you needed was readily available. We're also glad the welc… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewIt was clean had stove and refrigerator if you wanted to cook! it was $8 uber to french quarters
The parking! had to use carrousel was ok but kinda a hassle! was free parking around corner looked kinda shady there .
Thank you for taking the time to share your feedback, Raemarie! We're glad to hear you enjoyed the cleanliness of the space and found the in-room amenities like the stove and refrigerator convenient. It's also great to know the location worked well for your visit to the French Quarter. We understand parking can sometimes be a bit tricky in the area, and we appreciate your patience with the carousel option. We'll continue looking for ways to improve that experience. Thanks again for staying with us—we hope to host you again in the future!
Thank you for taking the time to share your feedback, Raemarie! We're glad to hear you enjoyed the cleanliness of the space and found the in-room amenities like the stove and refrigerator convenient. It's also great to know the loca… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewExcellent option of a "small studio" kind of hotel. Very nordic style of admin/councierge. Prime location and very friendly staff. Everything done through apps, even the parking in a carousel which was a total novelty for us. Very clean, all new. No views but it is what you need to sleep and be out early and return late.
Thank you for the thoughtful review, Beatriz! We're so glad you enjoyed the clean, modern feel of the space and found the self-service style and carousel parking to be a fun and novel experience. It’s great to hear our staff made you feel welcome and that the location worked well for your trip. We’d love to host you again on your next visit!
Thank you for the thoughtful review, Beatriz! We're so glad you enjoyed the clean, modern feel of the space and found the self-service style and carousel parking to be a fun and novel experience. It’s great to hear our staff made you fe… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewEverything perfect, great staff
Thank you for your wonderful feedback, joaquin! We’re thrilled to hear everything was perfect and that our staff made a great impression. We look forward to welcoming you back soon!
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewEverything, the place was perfect.
Nothing
Thank you so much, Marion! I'm thrilled to hear everything was perfect during your stay. You're welcome back anytime!
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewIt was pretty clean facility , and I was impressed by how private the facility was all time.
There wasn’t a parking space in the facility like they advertised it. I ended up parking outside the facility, and my vehicle was booted even though I had paid for the parking. I had to wait for someone to release the boot for over 4 hours. I had enough of the area, and decided to leave afterwards.
Thank you for your feedback—we’re glad to hear you found the property clean and appreciated the privacy during your stay. We’re very sorry to hear about the parking experience. As noted in our listing, we offer parking in a secure, onsite carousel garage that does have size restrictions. When we saw your vehicle exceeded those limits, your parking fee was fully refunded immediately. We also include recommendations in our guest guide and communications for nearby City of Charleston garages as an alternative. Unfortunately, we don’t manage the public street parking, and we understand how frustrating it must have been to deal with the booting situation. Regarding the pet fees, our listing clearly states a non-refundable fee of $175 for one pet and a one-pet maximum. We noticed you brought two pets, which goes beyond what’s permitted per our house rules. We do our best to make these policies visible at the time of booking to avoid any surprises. We truly value your stay and hope that despite these issues, you were able to enjoy some aspects of your visit. We appreciate the feedback and will continue to improve how we communicate important details to help future guests have the best possible experience.
Thank you for your feedback—we’re glad to hear you found the property clean and appreciated the privacy during your stay. We’re very sorry to hear about the parking experience. As noted in our listing, we offer parking in a secure, onsite c… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThank you for your kind review, Thomas! We're so glad to hear you found the space clean and comfortable — that’s exactly the experience we hope to provide every guest. We're also happy to know you enjoyed the bottle of wine — it’s our small way of saying welcome. We hope to host you again in the future!
Thank you for your kind review, Thomas! We're so glad to hear you found the space clean and comfortable — that’s exactly the experience we hope to provide every guest. We're also happy to know you enjoyed the bottle of wine — it’s o… Show more
Reviewed: 28 June 2025 · Stayed in May 2025
Verified reviewstaffing, though not present at all times, definitely went above and beyond to try and help our stay be more welcome and helped our engagement more memorable
the facilities were not easy to find, the parking instructions did not load and it was difficult to have anyone help because there is no one present. the room overall was ok but worth
Thank you James for taking the time to leave us a review. We're sorry that the parking portal caused an inconvenience at the beginning of your stay. While it may not make a difference now, but we are always a phone call or text away if any of our guest needs us at any time! Our manager, Savannah, was very happy to help make your proposal weekend special for you! We'd love to welcome to back anytime in the future to make it a more smoother stay.
Thank you James for taking the time to leave us a review. We're sorry that the parking portal caused an inconvenience at the beginning of your stay. While it may not make a difference now, but we are always a phone call or text away if … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation is pretty good for visiting downtown and king st. Check in was super easy Clean, modern and everything needed was provided. Very easy to get to when entering charlston
The bedroom is only separated by a curtain. This would be fine for two people, but it's not great with 3 or four.
Thank you for your thoughtful review, Cecil! We're so glad you enjoyed the convenient location, easy check-in, and the clean, modern setup. We appreciate your feedback about the bedroom layout—you're right, the curtain divider works best for couples or smaller groups, and we’ll continue to highlight that in our listing to ensure clear expectations. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Thank you for your thoughtful review, Cecil! We're so glad you enjoyed the convenient location, easy check-in, and the clean, modern setup. We appreciate your feedback about the bedroom layout—you're right, the curtain divider works… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe parking in carousel was different, a little confusing the first time
Thank you for your feedback and for the 8/10 rating, Wilson! We're glad you enjoyed your stay overall. We understand the carousel parking can be a bit different at first, and we appreciate you pointing that out. We're reviewing our arrival instructions to help make the process as smooth as possible for future guests. We hope to welcome you back again soon!
Thank you for your feedback and for the 8/10 rating, Wilson! We're glad you enjoyed your stay overall. We understand the carousel parking can be a bit different at first, and we appreciate you pointing that out. We're reviewing … Show more