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  5. Reviews of Hotel Ivy, a Luxury Collection Hotel, Minneapolis

Reviews of Hotel Ivy, a Luxury Collection Hotel, Minneapolis This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

201 South 11th Street, Downtown Minneapolis, Minneapolis, MN 55403, United States

#43 of 53 hotels in Minneapolis

Guests' Choice

Review Score

Based on 51 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.1

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 1, 2025

    10
    Beautiful and restful!
    • Leisure trip
    • Group
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Gorgeous room and bathroom!

    Stayed in August 2025

  • Reviewed: July 8, 2025

    10
    Highly recommend for staying close to the convention center.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Great room, large gym, beautiful spa, friendly staff, and delicious restaurants. Very convenient to walk to the convention center to the event that we were there for.

    Stayed in July 2025

  • Reviewed: June 17, 2025

    8.0
    Boutique hotel in great location!
    • Business trip
    • Travelers with friends
    • Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn’t a full set of towels when we arrived late at night. Housekeeping was very late on Saturday, but did a good job when they came.

    It was beautiful and conveniently located . Friendly staff. Good restaurant.

    Stayed in May 2025

  • Reviewed: May 27, 2025

    8.0
    Was very satisfied with my stay.
    • Leisure trip
    • Group
    • Guest room, 2 Queen
    • Stayed 1 night

    Didn't know where to park or if there was a parking lot.

    Breakfast was good and the staff was super friendly.

    Stayed in May 2025

  • Reviewed: December 4, 2024

    8.0
    Overall nice. Patricia at front desk very kind and personal.
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Wanted to substitute cheddar cheese for goat cheese on the omelette and they said they only had American cheese even though the breakfast sandwich had cheddar. Valet parking daily and over night fees expensive.

    Patricia at front desk gave us two complimentary coupons for drinks to celebrate our anniversary as well as wine and cake sent to our room.

    Stayed in November 2024

  • Reviewed: June 10, 2024

    8.0
    Very convenient location
    • Business trip
    • Travelers with friends
    • Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Very dark rooms with poor natural light. The access to the spa has a separate access fee

    Excellent location, close to both downtown and the convention centre.

    Stayed in June 2024

  • Reviewed: February 3, 2024

    8.0
    It was great!
    • Leisure trip
    • Group
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I wish there was a hot tub, jacuzzi or sauna to use while visiting. The mini bar and treats were too expensive. Parking was expensive, but I did like valet parking.

    I liked the front desk staff. They were so accommodating. I enjoyed using the valet parking. I wish there was a jacuzzi or hot tub to use while visiting.

    Stayed in February 2024

  • Reviewed: January 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 2 nights

    very clean and very up to date with everything, a little pricey but well worth it.

    Stayed in December 2023

  • Reviewed: August 29, 2023

    9.0
    Refined hospitality in downtown Minneapolis
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night

    The hotel has a superb gym / athletic facility, in part due to its joined location with a residential facility. The breakfast and dinner options are limited but quite good, as are the confection and the presentation. The staff are warm and immensely helpful, from restaurant suggestions to finding a specific brand of yoghurt that was listed on the menu but not readily available. Valet parking attendants serve double duty as informal concierges, which adds to the warmth and spontaneity of the place.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    Fun
    • Couple
    • Larger Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Nice

    Stayed in June 2023

  • Reviewed: March 30, 2023

    10
    Exceptionally lovely
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was lovely. They helped us find a lovely way to spend our day, upgraded our room, and treated us to a cake and a bottle of wine for our anniversary. They were welcoming and professional. The bed was exceptionally cozy, and the extra large tub was divine. Thank you for a sweet memory and a lovely stay!

    Stayed in March 2023

  • Reviewed: February 20, 2023

    9.0
    it was nice
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    need bigger fridge in room

    the bath and shower

    Stayed in February 2023

  • Reviewed: February 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    cost

    great staff great view comfortable bed

    Stayed in February 2023

  • Reviewed: January 23, 2023

    9.0
    Good value and good location
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Refrigerator didn’t work

    Good service

    Stayed in January 2023

  • Reviewed: November 16, 2022

    10
    Wonderful staff, comfort, aesthetic, and location—a must stay!
    • Leisure trip
    • Group
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    My only regret is that we didn’t stay longer and go to the spa. So that means we’ll be back!

    The staff was exceptional, very kind and eager to assist in any way. They were also quite personal and authentic with their communication. Rooms were great, including the tub and shower. The beds were comfortable, and the hotel had some of the best pillows ever.

    Stayed in November 2022

  • Reviewed: October 16, 2022

    10
    Perfect visit to Minneapolis!
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 1 night

    Had trouble with our room's TV but an employee was prompt at fixing the issue. Ultimately, it was a minor inconvenience

    The restaurant had spectacular food and wonderful service.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    10
    Exceptional
    • Business trip
    • Couple
    • Guest Room, 1 King
    • Stayed 2 nights

    The room, bed, the shower, the room service.

    Stayed in October 2022

  • Reviewed: February 20, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Hade to order ice 3 times to get it. Hade to order towels after they cleaned the room. Could of used a refrigerator to keep wine cold.

    Very nice place

    Stayed in February 2025

  • Reviewed: November 7, 2024

    6.0
    Great people very clean. But would never stay there again because its deceiving
    • Leisure trip
    • Group
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    No hot tub no access to anything on Sundays. Had to pay for parking. Really overpriced for what it was

    Luxury

    Stayed in October 2024

  • Reviewed: October 30, 2024

    6.0
    Way overpriced, limited amenities, good location
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 3 nights

    There was no ice bucket or ice machine, no in-room coffee maker/Keurig and no decaf option at the "coffee bar" in the lobby, the in-room thermostat didn't seem to be accurate, no extra blanket in the room, and the water pressure in the sink was dismal - the cold tap was barely more than a trickle. Anything that would be expected in even budget hotels (fitness center, pool/hot tub) was not present or for an additional fee. The price point of both restaurants was outrageous and both were absolutely packed - definitely need/very highly recommend a reservation. This was not communicated upon check in. I've travelled extensively and even for a city - particularly Minneapolis... this isn't San Francisco or Palm Springs - it was way overpriced. For the cost, this hotel was pretty disappointing overall. I would probably not stay here again.

    The location was great for my business trip and was walkable to most immediate needs. The pillows were very nice as were the finishes and furniture. Very clean, well designed spaces. With two on-site restaurants, there were at least a couple of options.

    Stayed in October 2024

  • Reviewed: June 26, 2024

    6.0
    Paid twice for a room I reserved and prepaid via Bookkng. Do not do this!
    • With a pet
    • Leisure trip
    • Group
    • Executive Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Did not accept my prepaid reservation from Booking- what’s up with that?

    Stayed in June 2024

  • Reviewed: June 1, 2024

    5.0
    They need to work on the “Luxury” side.
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was so uncomfortable we left a day early. Pillow top doesn’t mean comfortable.

    The front desk was great, full of details and information. Loved the gentlemen that checked us in. Booked out room on booking.com. Our first room wasn’t great it was a larger guest room king. They were working on repairs and after a 6 hour car ride we wanted to take a nap and recharge. That wasn’t happening. We called the front desk then sent someone to the room and conveniently the noise stopped and soon after they left it picked back up. So my husband called them again. They then moved us to a room on a higher floor with a smaller bathroom, with a better view, And gave us a 100 credit for food and drink for the inconvenience. Okay great! Well 100 bucks here doesn’t go far. When we tried to use the credit at their restaurant Breva, we got weird looks and treated rudely so we left. We used it on breakfast and that was 73 dollars, it was not good! The valet is convenient. Housekeeping was fantastic! For the price we paid for 3 nights the only thing that was free was bitter coffee in the morning. I was expecting more I guess. In our room the light fixture was bent in the bathroom and lattice in the entry way looks like it could be replaced. The bed was as hard as a rock. By night two I missed home. When I think luxury I think of the little things too. I wish I had gone to their website and booked the room. That is my only regret. They lhave packages for the spa. That would have been nice.

    Stayed in May 2024

  • Reviewed: April 12, 2024

    7.0
    Was ok.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    I paid for breakfast and they didn't know and the staff restaurant was very slow.

    The hotel was clean and excellent location.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    6.0
    Disappointing as compared to the last stay.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Our hot/cold facets in the sink were mislabeled, the shower was retrofitted and the shower head moved in a way that the water sprayed directly out of the shower, flooding the entire bathroom floor. Our room did not have a coffeemaker.

    Stayed in March 2024

Showing 1 - 25

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