Reviews of The Jaxon
3613 Broadway, West Palm Beach, FL 33407, United States
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewOlga was amazing , on top of it Thank you do much.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThis was my second time visiting was amazing like always room 21 was cozy ac nice and cold room very clean
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewProperty was very clean and neat beautiful inside the room and Olga was very communicative!
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewIt was absolutely stunning. I loved it highly recommend very close to the beach.
Nothing
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewClean, location,spaces.
Wifi, erratic cut at night, no able to use tv do to wifi signal…..
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewHost was supper responsive great stay !
NA
Thank you so much, Alexis, for taking the time to leave a review! We're always here to help and make your stay as smooth as possible. We truly appreciate your kind words and look forward to welcoming you back in the near future. Warm regards, The Jaxon – Olga
Thank you so much, Alexis, for taking the time to leave a review! We're always here to help and make your stay as smooth as possible. We truly appreciate your kind words and look forward to welcoming you back in the near future. Warm r… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewVery clean and quant. However I'm over 6 ft tall and things were definitely cramped. Overall though I enjoyed my stay. The staff was very nice and communicative.
Thank you so much, Kyle, for your honest feedback! We're glad to hear you enjoyed your stay and that our team made a positive impression. We appreciate you pointing out the space limitations—it’s helpful feedback, especially for our taller guests. We’ll definitely keep it in mind as we continue to work on improving the guest experience. We’d love to welcome you back anytime! And next time, feel free to mention your height to me when booking. We’ll do our best to accommodate you with a room that offers a bit more space and comfort. Warm regards, The Jaxon – Olga
Thank you so much, Kyle, for your honest feedback! We're glad to hear you enjoyed your stay and that our team made a positive impression. We appreciate you pointing out the space limitations—it’s helpful feedback, especially for our tal… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe rooms are very clean and nice
The wifi wouldn't connect to the TV. Said it was wrong password. Messaged the manager on the app and never responded. Had to hook my phone Hotspot to the TV to watch it. There is only 16 parking spaces for 24 rooms. Do you have to go find parking on the street. Wasn't a great area to have to park on the street.
Thank you for taking the time to share your feedback. We're glad to hear that you found the rooms clean and nice. That means a lot to us. We sincerely apologize for the inconvenience you experienced with the Wi-Fi and the lack of response. That’s not the level of service we aim to provide, and we’ll be looking into why your message wasn't addressed promptly. We also appreciate your comments regarding parking. We understand how frustrating it can be, especially when spaces are limited, and we’re actively exploring solutions to improve this for our guests. Your feedback is extremely valuable, and we look forward to the opportunity to provide you with a better experience in the future. Warm regards, The Jaxon – Olga
Thank you for taking the time to share your feedback. We're glad to hear that you found the rooms clean and nice. That means a lot to us. We sincerely apologize for the inconvenience you experienced with the Wi-Fi and the lack of respo… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewRoom
Room
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewYes
Yes
Thank you so much for taking the time to leave a review! We're always here to help and make your stay as smooth as possible. Warm regards, The Jaxon – Olga
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewEverything!!! I absolutely love Olga at the Jaxon she’s so understanding, helpful and super welcoming. I come every weekend and she greets me with a warm smile every time.
Nothing everything is perfect!!!
Thank you so much for your kind words! It truly means the world to me to have your continued support and to see you every weekend. I'm so glad you feel welcome and at home here. That’s exactly what we strive for at The Jaxon. Your positivity and loyalty are a gift, and I can’t wait to welcome you back with a warm smile again soon! 😊 With gratitude, Olga – The Jaxon
Thank you so much for your kind words! It truly means the world to me to have your continued support and to see you every weekend. I'm so glad you feel welcome and at home here. That’s exactly what we strive for at The Jaxon. Your posi… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe air conditioning didn’t work
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewClean room, fully equipped.
Thank you so much for your review! We're glad to hear you enjoyed the clean and fully equipped room. We hope to welcome you back soon! Warm regards, The Jaxon – Olga
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewI went to The Jaxon with my family, and it gave us excellent family-friendly services. Olga was amiable and went above and beyond to make sure we felt comfortable. This hotel felt like a natural home away from home. If you are looking for a clean, comfortable and cozy place to stay look no further. I highly recommend this hotel. We will definitely be back.
Thank you so much, Niurca, for your wonderful review! It was truly a pleasure to host you and your family. I'm happy to hear you felt comfortable and at home. That’s exactly the experience we aim to create at The Jaxon. Your kind words mean the world to us, and we're so grateful for your recommendation. We can’t wait to welcome you all back again soon! Warmest regards, Olga – The Jaxon
Thank you so much, Niurca, for your wonderful review! It was truly a pleasure to host you and your family. I'm happy to hear you felt comfortable and at home. That’s exactly the experience we aim to create at The Jaxon. Your kind words… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewBed is very comfortable. The room is as described.
Would be better if there is table and chairs.
Thank you so much, Kanglu, for your feedback! We’re glad to hear you found the bed comfortable and the room just as described. We also appreciate your suggestion about adding a table and chairs. Some of our rooms do include them, and we’re currently exploring ways to add more where space allows to enhance guest comfort. We’d love to welcome you back in the future! Warm regards, The Jaxon – Olga
Thank you so much, Kanglu, for your feedback! We’re glad to hear you found the bed comfortable and the room just as described. We also appreciate your suggestion about adding a table and chairs. Some of our rooms do include them, and we’re… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewThe own was very wonderful lady the place is beautiful I was amazed soon as you walk in the room smell so good this will be my second home when I’m in West Palm Beach lovely place
Don’t let it fool you when you drive by this place is amazing I recommend to everyone come show some love it’s so beautiful
Thank you so much, Ashley, for your beautiful words! It truly means so much to me that you felt at home and appreciated the care we put into every detail from the welcoming scent to the comfort of the space. I’m honored to be a part of your visits to West Palm Beach, and we’ll always be here to welcome you with open arms. Thank you for your recommendation and for showing us so much love! With gratitude, Olga – The Jaxon
Thank you so much, Ashley, for your beautiful words! It truly means so much to me that you felt at home and appreciated the care we put into every detail from the welcoming scent to the comfort of the space. I’m honored to be a part of you… Show more