Reviews of Kimpton Journeyman Hotel, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
310 E Chicago Street, Milwaukee, WI 53202, United States of America
#24 of 82 hotels in Milwaukee
Guests' ChoiceReview Score
Based on 100 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.5
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Facilities
8.9
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Staff
9.0
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Value for money
7.7
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Free WiFi
6.2
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Reviewed: April 23, 2024
Peter
United States of America67 Reviews2 helpful votes7.0“Great hotel but we had a poor housekeeping experience”- • Leisure trip
- • Couple
- • Essential Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Housekeeping was unresponsive and never cleaned over 4 days. That is unacceptable. I called once and they said they’d come one day they asked and we declined that leaves 3 days not cleaned.
Loved the wine hour, the location, friendly staff
Stayed in April 2024
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Reviewed: March 17, 2024
Tiffany
United States of America1 review7.0“Great, welcoming, but this morning could’ve been much better”- • Leisure trip
- • Travelers with friends
- • Essential Room
- • Stayed 2 nights
- • Submitted from a mobile device
The late night/ morning staff was not as great as the day staff. We asked for a microwave and my friend asked if there was a charge and the lady said umm have you stayed places where you have been? And repeated several times it’s not which was nice and maybe it was more concern but made us as the customer feel dumb, I asked for a wake up call for to a super early flight and never received one because I was already up before the time I requested as I set my alarm thank Goodness or my flight would’ve been missed if I depended on that call, and we messaged to get the car yet when we got down they hadn’t went to go grab it. They were visiting with the front desk having McDonald’s shakes, we wondered if this was why we hadn’t gotten our call either.
Property was beautiful and welcoming staff was great! Location was also great and all the amenities were a nice perk
Stayed in March 2024
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Reviewed: March 10, 2024
George
United States of America1 review7.0Good- • Business trip
- • Solo traveler
- • Essential King Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower head, not great
Stayed in March 2024
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Reviewed: February 22, 2024
Galvan
United States of America1 review9.0“The staff was wonderful. The valet attendant was kind and helpful as well as the check in staff.”- • Leisure trip
- • Group
- • Essential Queen Room with Two Queen Beds
- • Stayed 1 night
Crowded happy hour made it so that there wasn't enough seating. We had to take our drinks up to our room instead of being able to enjoy them in the lounge.
Modern and clean rooms and bathrooms. Rooftop bar was beautiful and very enjoyable. Ambiance was great and the staff was always attentive and nice.
Stayed in February 2024
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Reviewed: February 4, 2024
Jennifer
United States of America2 Reviews7.0Good- • Leisure trip
- • Couple
- • Essential Room
- • Stayed 2 nights
- • Submitted from a mobile device
Beds were super hard, they put a hold of more than $300 on my card instantly and then tell me it’ll take 3-5 business days to get it back. Also no parking available except for valet ($40/day) or finding a parking ramp.
Close to venue
Stayed in February 2024
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Reviewed: November 20, 2023
Kirsten
United States of America1 review9.0“I stayed with my mom and sisters. We loved the hotel! Loved the location. Friendly staff”- • Leisure trip
- • Couple
- • Essential Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
My one and only complaint is that the water pressure in the shower was really bad. But that’s it everything else was perfect!
I loved the overall feel of the hotel, we had a fabulous view and the location was amazing
Stayed in October 2023
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Reviewed: August 28, 2023
Sandra
United States of America12 Reviews8.0“Nice hotel in great location, but lacks some amenities for the price”- • Leisure trip
- • Family with young children
- • Essential Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
No coffee or water in the room. Given the cost of the room, having in-room coffee machine is a must have. Parking is valet at $40/day, but there is a parking garage down the street for $25/day.
Beds were extremely comfortable. Rooftop bar was beautiful. Location was excellent.
Stayed in August 2023
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Reviewed: August 18, 2023
Pete
United States of America10 Reviews8.0Very Good- • Business trip
- • Family with young children
- • Premium King Room with Tub and Walk-In Shower
- • Stayed 3 nights
- • Submitted from a mobile device
Pricey for the room
Great location
Stayed in August 2023
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Reviewed: July 18, 2023
Stephanie
United States of America2 Reviews10Exceptional- • Leisure trip
- • Couple
- • Essential Room
- • Stayed 4 nights
- • Submitted from a mobile device
There must have been a storage closet or something beside our room because we heard it open and close loudly again and again every morning. Other than that everything about the stay was wonderful
Loved the location, car service, friendly staff.
Stayed in July 2023
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Reviewed: July 3, 2023
Sara
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Group
- • Essential Room
- • Stayed 1 night
- • Submitted from a mobile device
Loud. No coffee makers in room.
Location, clean, restaurant
Stayed in July 2023
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Reviewed: June 27, 2023
Angela
United States of America1 review10“It was a great time and place”- • Leisure trip
- • Couple
- • Essential Room
- • Stayed 2 nights
- • Submitted from a mobile device
Had to pay to park
Close to the summerfest
Stayed in June 2023
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Reviewed: June 8, 2023
Devorah
United States of America3 Reviews9.0“wonderful”- • Leisure trip
- • Travelers with friends
- • Essential Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
beautiful hotel great rooftop with fun music and drinks close enough to walk to summer fest grounds
Stayed in May 2023
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Reviewed: April 11, 2023
Jaye
United States of America22 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 1 night
- • Submitted from a mobile device
Getting the feeling that we weren't welcomed.
The location...the cleanliness of the facility, and definitely the rooftop. I really enjoyed my time there.
Stayed in April 2023
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Reviewed: April 10, 2023
Margaret
United States of America6 Reviews10“Very comfortable hotel n a great location.”- • Leisure trip
- • Family with young children
- • Essential King Room
- • Stayed 1 night
Our Booking.com reservation did not exist in the Kimpton’s system upon our arrival. Not good on a busy Easter weekend. Luckily the front desk was able to accommodate us with 2 rooms on the same floor.
Excellent service
Stayed in April 2023
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Reviewed: March 8, 2023
Kelli
United States of America10 Reviews10“love this hotel and will be back”- • Business trip
- • Couple
- • Essential King Room
- • Stayed 1 night
- • Submitted from a mobile device
the furnishings are getting worn and old
welcoming, clean, comfortable
Stayed in March 2023
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Reviewed: March 6, 2023
Cesareo
Mexico7 Reviews10“Outstanding stay”- • Leisure trip
- • Family with young children
- • Premium King Room
- • Stayed 2 nights
- • Submitted from a mobile device
everything was great
the place id really nice and the service people outstanding
Stayed in February 2023
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Reviewed: December 29, 2022
Mirthala
Mexico1 review7.0“Noce hotel, great location, but needs rooms need to be cleaner.”- • Leisure trip
- • Family with young children
- • Essential Queen Room with Two Queen Beds
- • Stayed 7 nights
- • Submitted from a mobile device
the first day we arrived the bench in the room was very dirty, and the duvet in one of the beds was in vey bad condition. But then they nicely moved us to a better room to the 6th floor, the first room that was on the 8th had a better view. But we had to move.
location, the view from the rooms.
Stayed in December 2022
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Reviewed: December 26, 2022
Qiana
United States of America4 Reviews6 helpful votes10“clean friendly welcoming staff”- • Leisure trip
- • Couple
- • Essential King Room
- • Stayed 1 night
- • Submitted from a mobile device
wish it was breakfast on mondays
clean friendly staff
Stayed in December 2022
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Reviewed: September 19, 2022
Perla
Mexico27 Reviews1 helpful vote10“Nice hotel, good foos great location”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower
- • Stayed 3 nights
- • Submitted from a mobile device
people making noise in the halls at 2 am they woke me up. No respect at all for people who are sleeping. you need signs of no noise at night
the hotel, the location, it’s very clean and smell nice
Stayed in September 2022
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Reviewed: August 30, 2022
Brooke
United States of America10 Reviews10“Coming back soon”- • Leisure trip
- • Family with young children
- • Essential Queen Room with Two Queen Beds
- • Stayed 1 night
Great location, decor and hotel vibe were on point. quiet rooms and comfy beds were just what we needed. restaurants in the neighborhood were exactly what we were looking for. Kids loved the pool table in the lobby.
Stayed in August 2022
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Reviewed: August 29, 2022
Eileen
United States of America22 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Essential Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Expensive
Location is amazing
Stayed in August 2022
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Reviewed: August 27, 2022
Jamie
United States of America2 Reviews10“nice hotel and location”- • Leisure trip
- • Couple
- • Essential King Room
- • Stayed 2 nights
- • Submitted from a mobile device
breakfast staff asked too many times for my order before i had my coffee
location was good
Stayed in August 2022
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Reviewed: July 2, 2022
Kaye
United States of America1 review10“We can’t wait to come back!”- • Leisure trip
- • Family with young children
- • Essential King Room
- • Stayed 2 nights
Walking distance to food,PRIDE, shopping. LOVE the hotel’s attitude about dogs. Valet service was excellent and the wine/beer hour was a great treat.
Stayed in June 2022
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Reviewed: June 16, 2022
George
United States of America7 Reviews1 helpful vote8.0“Good, but will probably try another hotel next time.”- • Family with young children
- • Essential Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom shower was impractical. Design meant there was no way to keep surrounding floor dry.
Location and upstairs bar were exceptionally good!
Stayed in June 2022
