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  5. Reviews of The Landmark Hotel

Reviews of The Landmark Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

190 South Mayo Trail, Pikeville, KY 41501, United States

#3 of 4 hotels in Pikeville

Guests' Choice

Review Score

Based on 178 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.8

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 3, 2025

    7.0
    Stay was ok. Definitely only the basics.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a hole in the bathroom door. Bathtub was in need of new chalk. Curtain was barely hanging at front window.

    Nightly Rate was good.

    Stayed in August 2025

  • Reviewed: July 29, 2025

    8.0
    Overall we’d def stay here again, great for the rate!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 2 towels and we had 3 ppl, had to slam door shut or it wouldn’t lock , and parking

    The pool, pillows, and location of restaurants around us.

    Stayed in July 2025

  • Reviewed: July 26, 2025

    8.0
    Over all very good.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 2 nights

    The shower was not very user friendly. Shower head had no adjustment and was so forceful that half the floor was wet. Toilet seat could be upgraded to not slide side to side.

    Staff were very friendly and helpful. Bed was awesome. Slept very well.

    Stayed in July 2025

  • Reviewed: June 4, 2025

    8.0
    No bugs cleaner than other hotels in the area staff is really nice overall a good place to stay
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was garbage and a hat under the bed mirror was stained and bathroom was smaller than I expected I understand they are in process of renovating wasn't really an issue for me personally

    Location was good didn't do breakfast

    Stayed in May 2025

  • Reviewed: June 2, 2025

    8.0
    It sucked
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    I requested floor one on booking.com. The motel {male} employee did nothing to rectify the room request. Says all booked out.

    rates reasonable

    Stayed in May 2025

  • Reviewed: May 5, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioning didn't work.

    Comfortable beds.

    Stayed in May 2025

  • Reviewed: April 16, 2025

    8.0
    This was the second time staying here and I will probably stay here again on my next visit.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    Bathroom was very small and tight.

    Front desk was friendly and accommodating. The Mexican restaurant on the 4th floor was excellent and affordable. The price was very good

    Stayed in April 2025

  • Reviewed: December 9, 2024

    7.0
    Overall, good stay for the value.
    • Leisure trip
    • Solo traveler
    • Quadruple Room
    • Stayed 1 night

    Clock in the room did not display the correct time. Parking signage could be improved as well, somewhat unclear where spaces for guests are located vs. spaces for neighboring businesses.

    I don't believe breakfast is served here.

    Stayed in November 2024

  • Reviewed: November 15, 2024

    8.0
    For the price I would stay there again.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking lot is way behind the motel and if the Mexican Restaurant on top floor is busy good luck with getting a parking spot. For the price it works well.

    Room was large and the layout with the sink in the room not in the bathroom was nice. Bed and pillows were comfortable.

    Stayed in November 2024

  • Reviewed: September 15, 2024

    9.0
    Very good value and recommended by me...
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    I have tried hard to think of anything that I did not like but I did not think of anything.

    The hotel was easy to find. The room was large and clean. The bathroom was very clean and the counter had good space. The location was near to restaurants so I could walk to them. The room was quiet and the bed was comfortable. Even the soap supplied in the bathroom was excellent.

    Stayed in August 2024

  • Reviewed: August 15, 2024

    8.0
    Good clean room that was comfortable at an affordable price
    • Leisure trip
    • Solo traveler
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    You can tell it was an older structure, but they have done a very good job remodeling everything. I’m very glad that I chose this place at a better rate than a national chains.

    Stayed in August 2024

  • Reviewed: July 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking is a little crazy. The door had a dead bolt but I'd feel better if it had a chain or something to. & the gap under the door is a little big for my liking; something to cover it would be nice.

    Size of the room, comfy bed, everything else was good

    Stayed in July 2024

  • Reviewed: July 7, 2024

    9.0
    I'd stay here again!
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    1st room not clean' but they moved me quickly & efficiently.

    Restaurant on site, pool clean, bed very comfortable, ample parking, friendly staff.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    8.0
    Clean room, need to have enough towels for two people..
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 2 nights

    Width of the curtains let in too much light. Our room was near the back of the lot. Got noise with cars taking a short cut through the lot. Needed at least two chairs.Over all, we had an enjoyable stay.

    No breakfast offered.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    9.0
    Nice staff, clean room.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    No Breakfast

    Stayed in June 2024

  • Reviewed: November 13, 2023

    9.0
    Decent hotel, and though a bit dated it was clean and much cheaper than its competitors.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit dated… although it is undergoing renovations. Bed was ‘tired’.

    Location, price. Good service. Clean. Great price/ value.

    Stayed in November 2023

  • Reviewed: September 18, 2023

    7.0
    Good
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction area. Smell in room.

    Restaurant part of hotel. Price was reasonable.

    Stayed in September 2023

  • Reviewed: July 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very friendly staff in the restaurant in the hotel is excellent

    Stayed in July 2023

  • Reviewed: July 6, 2023

    9.0
    I had surgery at the hospital just down the street. This hotel was convenient.
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    No parking. Evidently there was to be construction and they had close parking blocked off. The clerk allowed me to park up front, but it was still quite a walk for me being handicapped. My daughter came to visit after my surgery and she had to park all the back in the back of the hotel.

    I liked that I was on the first floor. The room was nice and the a/c worked great due to the hot and muggy weather.. the bed was comfortable, but my arthritis only allowed me to sleep in it for little amounts of time.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    Great place to stay for the money!
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    We did not like the timer on the air conditioning. We kept waking up last night because it was too freaking HOT. Take that off it should not be cutting off in the middle of the night and heating the room up.

    we love the location, Mexican upstairs and the cost!

    Stayed in July 2023

  • Reviewed: July 2, 2023

    7.0
    Good Hotel for money spent. Good location to Civic Center.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night

    Construction being done and had most of parking areas blocked off.

    Great Location to civic center. Not a bad walk to civic center

    Stayed in July 2023

  • Reviewed: May 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's close to Appalachian wireless stadium

    Stayed in May 2023

  • Reviewed: March 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough parking in front

    Close to the arena

    Stayed in March 2023

  • Reviewed: February 22, 2023

    8.0
    Good, but not great, but probably will stay here again bc it’s the best price in town.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I really hate the bed sheets, I like a comforter, it was like two sheets and I hated it… and the bathroom is too small, hard to fit.

    The room was beautiful and so was the hotel! Very clean!

    Stayed in February 2023

Showing 1 - 25

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