8.0

Reviews of Timbri Hotel San Francisco, Curio Collection by Hilton 4 stars

33 Turk Street, Union Square, San Francisco, CA 94102, United States

  • Nikhil

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
  • The

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Modern hotel with beautifully appointed rooms and reception spaces.

    Whilst the hotel is well situated for Union Square , shopping and the Cable Car/Trolley Bus stops, the streets around the hotel - Turk, Eddy, Taylor and Mason - are a hotbed for druggies and vagrants, with groups becoming noisy at night.

  • Britt

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Very friendly staff, really looked out for you and were very nice and helpful. Also the rooms were very spacious and beautiful

    The location. It is in quite a bad neighborhood, did not dare to leave the hotel to early in the morning or late at night

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  • David

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was fine. Bed was very comfortable

    The stay was marred by two things. Firstly the windows were so filthy that it really showed. We had paid extra for a corner room with lots of windowa and the condition of the windows and their filthiness (outside) really impinged on this. The second issue was being charged a random $40 a night fee. When I challenged this, I was told that it was to cover the "free wifi" among other things. This is outrageous. When I complained the front desk couldnt justify the fee and they told me that they had dscussed the windows and they were being cleaned next month. I paid hundreds of dollars for a special room and I am not staying next month, so it was totally irrelevant to me.

    Property response:

    Greetings David, We were delighted to share our home with you and trust that your time exploring Union Square, Alcatraz, Golden Gate Park, or any number of the other area fixtures that bring joy to so many left a lasting impression. We wish the totality of your on-site experience had resonated more fully and apologize for the concerns you had with our building’s exterior and our Destination Charge. We do share information regarding our Destination Charge online, including what it covers, from Wi-Fi to a $15 food and beverage credit, complimentary bike rentals, and more. We’ll continue to be transparent about what we ask of guests, as we understand the importance of level-setting during the booking process and throughout stays. Should we have the privilege of welcoming you again, we’ll do everything we can to ensure that experience shines more fully. Take care until then. Warm Regards, Justin Williams General Manager

    Greetings David, We were delighted to share our home with you and trust that your time exploring Union Square, Alcatraz, Golden Gate Park, or any number of the other area fixtures that bring joy to so many left a lasting impression. We wish… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    29 August 2025
  • Darren

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Clean, modern and very comfortable.

    The zombie apocalypse right outside from all the drugged up transient people. Very sad to see.

    Property response:

    Greetings Darren, We pride ourselves on our attention to detail as we know that small things often add up to make big impacts on our guests’ satisfaction. Thank you for celebrating our excellence on that front and for calling out the comfort of our beds, our modernity, and more. We’re delighted that Timbri Hotel supported a great trip to San Francisco for you, and we look forward to being of service again ahead of your next exploration of Fisherman’s Wharf, the Castro District, our Mid-Market, and well beyond. Warm Regards, Justin Williams General Manager

    Greetings Darren, We pride ourselves on our attention to detail as we know that small things often add up to make big impacts on our guests’ satisfaction. Thank you for celebrating our excellence on that front and for calling out the comfor… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    29 August 2025
  • Kathryn

    Reviewed: 26 August 2025 · Stayed in June 2025

    Verified review
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  • Giota

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Very nice room , The staff is very friendly and polite.

    Property response:

    Greetings Giota, Thank you, from all of us, for celebrating our hospitality and the care we put into crafting our guest rooms. We’re delighted that the qualities which make us special helped to make your Timbri experience memorable. We trust your time in San Francisco was just as memory-worthy and hope you return for another area adventure soon. We’d be delighted to be a part of it. Warm Regards, Justin Williams General Manager

    Greetings Giota, Thank you, from all of us, for celebrating our hospitality and the care we put into crafting our guest rooms. We’re delighted that the qualities which make us special helped to make your Timbri experience memorable. We trus… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    26 August 2025
  • Plamen

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The design of the rooms, the excellent location

    The breakfast.Poor choice, actually no choice and expensive for the quality.How is it possible: either orange juice or coffee? The coffee should be granted for this price !!!

    Property response:

    Greetings Plamen, Our team was glad to have had you with us and are especially warmed to know that our Mid-Market location proved helpful, offering easy access around San Francisco, from walkable Union Square to countless other cultural attractions via our nearby transit connections. Thank you for the whole of your kind words and for your constructive feedback. We’re always seeking ways to elevate our value proposition in ways that are meaningful to our guests and will discuss your perspective on how we’re tracking to that end. Our doors are forever open to your return, and until your travels bring you back to San Francisco, we’re wishing you the very best. Warm Regards, Justin Williams General Manager

    Greetings Plamen, Our team was glad to have had you with us and are especially warmed to know that our Mid-Market location proved helpful, offering easy access around San Francisco, from walkable Union Square to countless other cultural att… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    26 August 2025
  • Anonymous

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review

    Deposits hold is still on hold after a month of stay

    Property response:

    Greetings, We appreciate your feedback and thank you for your perfect score. We trust that the easy access our location offers to many of San Francisco’s best sites, along with our hospitality, onsite dining experiences, and more, blended to inspire your satisfaction. We are sorry that your incidental deposit is still held up. Barring any issues our team may have already been in touch about, it should have been returned and is likely being delayed by your bank, particularly if you bank internationally, as holds often take longer to release abroad. If there’s more information we can provide, please send us a direct message so we can more fluently speak to the particulars of your situation. Thank you for choosing Timbri Hotel, and please keep us in mind ahead of your next area adventure. Warm Regards, Justin Williams General Manager

    Greetings, We appreciate your feedback and thank you for your perfect score. We trust that the easy access our location offers to many of San Francisco’s best sites, along with our hospitality, onsite dining experiences, and more, blended t… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    26 August 2025
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  • Chow

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Marilyn

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Clean and great staff

    The location

    Property response:

    Greetings, Our focus on cleanliness, we believe, is second to none, and we appreciate you noting how our success on that front supported your time with us, alongside our memorable hospitality. We hope our Mid-Market District served as a convenient jumping-off point as you explored our broader city, given the breadth of memorable sites within walking distance and our easy access to public transportation. We’ll continue elevating the dimensions of our offerings within our power and look forward to your return so you can experience our evolution firsthand. Warm Regards, Justin Williams General Manager

    Greetings, Our focus on cleanliness, we believe, is second to none, and we appreciate you noting how our success on that front supported your time with us, alongside our memorable hospitality. We hope our Mid-Market District served as a con… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    22 August 2025
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  • Lauryn

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Nate

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Central location to all the restaurants in San Francisco

    Property response:

    Greetings Nate, You’re correct that our disposition here in San Francisco’s Mid-Market allows easy access to some of the best dining experiences in our city. We’re warmed to know how much our centrality meant to your stay, and thank you for trusting Timbri Hotel with your care. We’d be delighted to be a part of your next adventure in our coastal gem of a community. Warm Regards, Renford Parkes General Manager

    Greetings Nate, You’re correct that our disposition here in San Francisco’s Mid-Market allows easy access to some of the best dining experiences in our city. We’re warmed to know how much our centrality meant to your stay, and thank you for… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    20 August 2025
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  • Raeann

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    So many wonderful things to say about the hotel. From the valet to the bedding. This hotel was absolutely fabulous. The staff was superior. Went out of their way to meet all of our needs and make our stay absolute perfection. We ate at both of the restaurants and they were fabulous. Exceptional service there as well. The beds and the rooms were so comfortable. Had two of the best nights sleep in a long time.

    There was only one thing that we did not like about this hotel, and it had nothing to do with the hotel itself. But it should be mentioned that the location of this hotel is in the heart of the tenderloin district, which is the most unsafe sector of San Francisco. Overrun with homeless and violence. And very dirty. You cannot walk around outside after dark at all. So while the hotel is located near Union Square if you are out and about after dark, you must take an Uber back even though it’s only a couple of blocks away. It’s really unfortunate that the hotel is so incredible and located in the worst part of San Francisco.

    Property response:

    Greetings Raeann, Reading how much you adored your on-site experience with us made our morning. From your kind words touching on the excellence of our team to the fact that you enjoyed some of the best rest in recent memory, it sounds like our goal to serve as a sanctuary amidst the bustle of San Francisco was met during your visit. Thank you for those notes, and know that safety continues to be our top priority. We hope you noticed the protocols and team members we have in place whose sole focus is maintaining our security standards. We’d be privileged to welcome you again and, in the meantime, are wishing you the best in your continued adventures through California and beyond. Warm Regards, Justin Williams General Manager

    Greetings Raeann, Reading how much you adored your on-site experience with us made our morning. From your kind words touching on the excellence of our team to the fact that you enjoyed some of the best rest in recent memory, it sounds like … Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    22 August 2025
  • Rachel

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff

    Street not safe enough

    Property response:

    Greetings Rachel, We pride ourselves on our superb hospitality and are warmed to know that you felt our efforts resonated with you. We will continue to do everything in our power to help our guests feel secure and hope you noticed those efforts, including the team members on-site around the clock championing guest safety. There’s always new inspiration to be found in exploring San Francisco, so please hurry back to take in the energy of Pier 39, the history of our Castro District, or any number of other area treasures again soon. We’d be delighted to be a part of that return trip. Warm Regards, Renford Parkes General Manager

    Greetings Rachel, We pride ourselves on our superb hospitality and are warmed to know that you felt our efforts resonated with you. We will continue to do everything in our power to help our guests feel secure and hope you noticed those eff… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    20 August 2025
  • Jeanne

    Reviewed: 17 August 2025 · Stayed in June 2025

    Verified review
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  • Amy

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

  • Sedat

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Renee

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

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  • Delphine

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Nice hotel, close to Bart station, easy to comme from airport

    No cleaning brush for the restroom.

    Property response:

    Greetings Delphine, The easy access our Mid-Market neighborhood offers to the many public transit options in our city is among the chief perks we’re excited to share with guests. We’re glad you enjoyed outstanding connectivity as you explored San Francisco and hope your adventures brought you to our famed Pier 39, Golden Gate Park, Lombard Street, and more. We’re eager to see you again, so please keep Timbri Hotel in mind the moment you find yourself missing San Francisco. Warm Regards, Renford Parkes General Manager

    Greetings Delphine, The easy access our Mid-Market neighborhood offers to the many public transit options in our city is among the chief perks we’re excited to share with guests. We’re glad you enjoyed outstanding connectivity as you explor… Show more

    Timbri Hotel San Francisco, Curio Collection by Hilton
    13 August 2025
  • Julian

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Rebecca

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Marcel

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
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