200 West 56th Street, New York, NY 10019, United States of America
#188 of 415 hotels in New York
Guests' ChoiceBased on 1980 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.0
Staff
8.7
Value for money
7.8
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 21, 2024
Callum
United KingdomNothing
Staff really friendly and breakfast was lovely
Stayed in December 2023
Reviewed: January 21, 2024
Daniel
United KingdomIt was pretty tired, and whilst the beds were comfortable and the sofa bed was good, the door handles were loose, a couple doors needed rehanging and the bathrooms were very 1980s. There was no kettle in the room, just a American brand coffee machine that was pretty average. It couldn't produce hot water without having a capsule in, so was no good if you want a cup of tea, or in our case hot water for baby bottles. We ended up buying a cheap kettle from Target which is a few minutes walk away. That said the prices were somewhat reflected, and these things did not impact our stay.
Great position very close to central park, and plenty of great food options close by. The room was a great size and suited us with two small children. The beds were good with decent mattresses.
Stayed in November 2023
Reviewed: January 20, 2024
Barbara
United States of AmericaThe $8 charge for coffee in the morning.
Space, location, staff, comfort of room.
Stayed in December 2023
Reviewed: January 20, 2024
Roy
United KingdomCooing of the room eat windows were open in a very busy city
Location was only 500m from Central Park and walking distance to most of the standard attractions. The staff were really helpful and cheerful and were always looking to be helpful.
Stayed in December 2023
Reviewed: January 18, 2024
Lilly
United States of Americathe food was horrible and soooo expensive. we didn't do the breakfast, just the late night menu, definitely not worth it
the room space was perfect for our family, extra bonus to have 2 bathrooms! the staff was so nice to my kids and the location couldn't be better. Definitely staying here again.
Stayed in January 2024
Reviewed: January 16, 2024
Viera
United KingdomThe view from the hotel room
The hotel has a perfect location. The room size was perfect, 2 bathrooms was a plus. We enjoyed breakfast, my daughter loved making her own pancakes, the staff really helpful. We didnt mind to wait for an elevator, its not that bad. We enjoyed our stay.
Stayed in December 2023
Reviewed: January 16, 2024
Kevin
IrelandThe location in midtown is excellent, a short walk from central park and time square. We stayed in a city lights suite which was perfect for us with two 17 year old kids who shared the pullout sofa bed(no complaints from them!). The main bedroom has its own en suite and two closets and is separated from the living area by double doors which gives privacy between those using the pullout sofa area and those using the bedroom. The main living area has a toilet and shower and the kitchenette has a fridge,dishwasher,microwave and a coffee maker and the coffee pods are complimentary.
Stayed in January 2024
Reviewed: January 15, 2024
Johanna
South AfricaThey put a holding deposit on our cards without prior knowledge or agreement. These deposits were not released after departure, by the Finance Dept, as was promised. Our bank could not release the amount as it was on hold by Manhattan Club. We really struggled to get a release of these funds and had to phone, send e-mails and with much struggling, eventually had the hold released weeks after check-out. A very unpleasant experience!
Excellent stay in the heart of Manhattan. Well appointed rooms close to everything - especially Central Park, Rockettes, Rockefeller Centre and most other sites.
Stayed in December 2023
Reviewed: January 14, 2024
Christine
United States of AmericaThere are only 2 guest elevators and 2 service elevators and they're small so taking 15+ flights of stairs (down) is quicker than waiting in the morning and evening. Also, we had only 2 of our 4 suites together. We also weren't allowed to eat dinner up in the lounge. Also, one of the rooms was really hot and we had to just turn off the heat to keep it cool enough to sleep- but it's an old building.
I liked the general set up of the suites. It was nice to have a little eating area, TV area, and bed. Having a usable fridge is great. The cleaning staff were lovely. We were able to use the lounge during the day for a lunch meal with our group. The location is FANTASTIC. Bathrooms have been updated.
Stayed in December 2023
Reviewed: January 12, 2024
Shannon
CanadaThe pull out couch was a rough to sleep on.
Close to almost all the main attractions. A short subway ride to the rest!! Joel was like having an old friend in a new city!!
Stayed in January 2024
Reviewed: January 11, 2024
Tonelli
United States of AmericaWe did book our stay with bookings.com. On their website, they showed a picture of a separate bedroom and a living room. When we arrived, we were given a room that was one bedroom and living room combined. We were disappointed about this and also one of our relatives opened up a bottle of water and we were charged an exorbitant amount on the bill for this.
We enjoyed our stay in New York City here. The staff was quite friendly and very helpful. The rooms were very clean.
Stayed in December 2023
Reviewed: January 10, 2024
Felipe
BrazilThe hotel hasn’t double-glazed windows! A lot of wind and cold get inside the room! The wallpaper is old and detaching from the wall! The mattress had a lot of blemishes and deformities!
Close to the Central Park and 5th Ave! Nice location!
Stayed in January 2024
Reviewed: January 9, 2024
Dorothy
AustraliaDrinks in bar in evening - some bar snacks wouldn't have gone astray!
Location was great and staff very helpful!
Stayed in January 2024
Reviewed: January 7, 2024
Debbie
United States of AmericaLong wait for the elevator at check out time.
Location close to the park. Walking distance to everything we wanted to see and do.
Stayed in January 2024
Reviewed: January 7, 2024
Paul
AustraliaThe Air Conditioning. It was very cold outside but the room were over heated. We asked the front desk for and received a fan cooler to cool down the room. This helped immensely.
Amazing view and location to NYC. Staff were very helpful with bags; directions and tips and tricks for a great time in the Big Apple.
Stayed in January 2024
Reviewed: January 7, 2024
Victoria
United States of AmericaThe room was so cold. I had the thermostat set to high heat and it didn’t reach above 66°
The location was amazing
Stayed in January 2024
Reviewed: January 7, 2024
Maria
United States of AmericaThe furniture is old
The location and the staffs
Stayed in January 2024
Reviewed: January 7, 2024
Marsi
CanadaNo dish soap or toaster in kitchenette. Housekeeping does not refill toilet paper. You have to call down to get a refill them hotel staff stands at door expecting what I assume is a tip when it should have been refilled when the room was cleaned.
Location, helpful Concierge
Stayed in January 2024
Reviewed: January 6, 2024
Ian
AustraliaElevators often congested and service slow
Stayed in January 2024
Reviewed: January 6, 2024
Radik
United States of AmericaClose to Central Park and other attractions of Manhattan. Room’s temperature was normal.
Stayed in January 2024
Reviewed: January 6, 2024
Deb
CanadaThe water from the shower leaked constantly all over the bathroom floor. I called to have it fixed and they said they did but it continued to leak (Room 232).
I’ve said everything in my previous review as I booked two rooms.
Stayed in January 2024
Reviewed: January 6, 2024
Deb
CanadaYou should offer your clientele the opportunity to purchase the bedding. I tried to buy a pillow but Jordan Abzug refused to sell one. Disappointing.
Great bed, and bedding. Very comfortable. Incredible location!
Stayed in January 2024
Reviewed: January 5, 2024
Marina
United States of AmericaGreat location
Stayed in January 2024
Reviewed: January 5, 2024
Yakir
IsraelSHORTAGE OF ELEVATORS
Stayed in January 2024
Reviewed: January 5, 2024
Iwona
New ZealandNot refilling tea
Location
Stayed in December 2023
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