21 South Cooper Street, Midtown, Memphis, 38104, United States
#10 of 111 hotels in Memphis
Guests' ChoiceBased on 52 hotel reviews
9.6Cleanliness
9.9
Comfort
9.5
Location
9.5
Facilities
9.7
Staff
9.3
Value for money
8.7
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Showing 1 - 25
Reviewed: August 18, 2025
Rebekah
United StatesThe mattress was too hard, so we didn't sleep as well as we would have liked.
Stayed in August 2025
Reviewed: May 2, 2025
Raven
United StatesN/a
Everything. Friendly staff, hotel restaurant & the rooftop bar
Stayed in April 2025
Reviewed: April 18, 2025
Kimberly
United StatesExcellent breakfast
Stayed in March 2025
Reviewed: April 3, 2025
Tammy
United StatesNothing.
Best hotel in Memphis! Great location. Upscale. Super nice place.
Stayed in March 2025
Reviewed: March 18, 2025
Terri
United StatesNothing really to do in the area
Beautiful design and decorations. The bar on top was amazing.
Stayed in February 2025
Reviewed: February 6, 2025
Joseph
United StatesPerfect location, beautifully decorated and designed! It was very clean and comfortable. We loved staying at the Memphian! We highly recommend it!
Stayed in February 2025
Reviewed: January 20, 2025
Tannya
United StatesPrice
Location
Stayed in January 2025
Reviewed: December 3, 2024
Anna
United StatesGreat
Great
Stayed in November 2024
Reviewed: October 8, 2024
David
United StatesBedding sheet didn't fit on bed properly
Great location. They were able to accommodate an early check in. The rooftop lounge was beautiful escape and featured both interesting selection of cocktails and adult beverages. The water stations in hallways were a nice touch.
Stayed in October 2024
Reviewed: July 15, 2024
Devada
United StatesEverything was great no dislikes
Loved it so clean and beautiful
Stayed in July 2024
Reviewed: June 24, 2024
Magalingam
South AfricaCentral, modern and clean
Stayed in June 2024
Reviewed: February 5, 2024
Ebony
United StatesI wish there were room service.
The entire staff was phenomenal and extremely accommodating. When I called to explain an issue, Win and Kathryn quickly responded with a solution. Jessica and Cynthia were amazing and very friendly as well! I will be returning to stay again. I love this place!
Stayed in February 2024
Reviewed: January 28, 2024
Steven
United StatesCity of Memphis Tn has a huge crime issue… the hotel needs more security; especially in the parking lot. Cars were broken into and valuables stolen out of them.
🙂Location of businesses on and near Overton Square.. walking distance is a PLUS - no motor transportation is needed!! 😇
Stayed in January 2024
Reviewed: November 27, 2023
Mary
United StatesWater pressure in shower was adequate but not perfect
Location was fabulous. Excellent breakfasts. Great coffee bar. Cool decor.
Stayed in November 2023
Reviewed: September 27, 2023
Roger
United StatesThe pillows. Need to be thicker and sturdier
Location and eclectic style
Stayed in September 2023
Reviewed: August 7, 2023
Shelia
United StatesNeed a microwave in the rooms
Maybe the decorations.
Stayed in August 2023
Reviewed: April 11, 2024
Merredith
United StatesThe restaurant has a dress code! At 11:30 pm we wanted to grab dessert, but we were turned away.
Conveniently located, room was clean
Stayed in April 2024
Reviewed: August 28, 2023
Antonio
United StatesEvey
Stayed in August 2023
Reviewed: July 14, 2023
Tara
United Statesparking was hard to find at night because of the rooftop bar.
eclectic and comfy! great staff
Stayed in July 2023
Reviewed: June 3, 2023
Mary
United StatesThe rude front desk. It seemed as though no one working there understood they worked at a hotel. When I called for an extra blanket it took four hours to get one, and when I asked for hot water to make tea they told me it was impossible to get any. I would have ordered tea, but the older front desk woman became irate when I had instacarted a small carry on and didn’t want to get barked at for ordering postmates.
Upstairs bar was okay but the process to get up there was miserable.
Stayed in May 2023
Reviewed: May 15, 2023
Rob
Australiastaff at front desk and hostess at rooftop bar not very attentive or helpful. we took the normal lift to rooftop and the thin female hostess slammed the door in our faces after we innocently knocked to get in. Welcome to Memphis :-)
Stayed in May 2023
Reviewed: April 20, 2023
Lynley
United Statesthe staff was not especially helpful. requests for extra coffee pods took 3 calls to accomplish. room was cleaned halfway- only some items attended to. no food options unless you use the restaurant- no room service, in room bar, or even soda/snack machine, I was referred down the street to a gas station at 10 pm to get a soda or snack. few in room amenities. great facility but service was lacking. service not matching up to facilities.
The facilities are very nice . rooms clean and quiet- although no bathtubs. close to the areas I needed to be in . gym is nice.
Stayed in April 2023
Reviewed: January 2, 2023
Richard
United Statesmattress is too firm
location
Stayed in January 2023
Reviewed: December 16, 2022
O'briyen
United StatesOriginally I booked a room with two queen beds. there was long and short hair all over one bed and makeup on the pillow case and short hair all over the second bed. One member of the staff was extremely rude but I reported her to higher management and Jasmine was amazing ! (See above for the good stuff)
The aesthetic of the hotel is top tier. Plenty of beautiful selfies. Amazing breakfast and kitchen staff. I was upgraded to a suite because after having my sheets changed there was still hair on them. Jasmine upgraded my room and apologized. She ensured the rest of the stay went amazing. The entire kitchen staff was so nice ! The other guests were amazing. the music was so pretty and the Christmas spirit was everywhere! aside from those beginning hiccups the stay was nice. Had Jasmine not been there I would have left. Also a member of the housecleaning who came to change the sheets the first time was so nice ! she listened and changed the sheets without any questions, unfortunately they still had hair on them.
Stayed in December 2022
Showing 1 - 25
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