9.3

Reviews of The Menhaden Hotel 4 stars

207 Front Street, Greenport, NY 11944, United States

  • Zafer

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Barry

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    The attention to detail was extraordinary and the little extras, like interesting snacks, showed a real caring for the guests.

  • Kjetil

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    Breakfast was fresh and delicious. Staff did a lot of personal touches. Was an amazing experience! I can’t wait to go back again!

    Property response:

    Thank you for choosing The Menhaden for your stay! We are thrilled to hear that you enjoyed our fresh and delicious breakfast and appreciated our personalized service. Your kind words mean a lot to us, and we can't wait to welcome you back for another amazing experience. Safe travels until we see you again!

    Thank you for choosing The Menhaden for your stay! We are thrilled to hear that you enjoyed our fresh and delicious breakfast and appreciated our personalized service. Your kind words mean a lot to us, and we can't wait to welcome you back … Show more

    The Menhaden Hotel
    26 May 2025
  • Brian

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review
  • Wendy

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review
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  • Brian

    Reviewed: 1 April 2025 · Stayed in March 2025

    Verified review
  • Allison

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review
  • Gab

    Reviewed: 19 March 2025 · Stayed in March 2025

    Verified review
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  • Jennifer

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review
  • Helen

    Reviewed: 20 February 2025 · Stayed in December 2024

    Verified review
  • Francis

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    The heating system was Not working properly and the room was uncomfortably cold . . .

    Property response:

    Dear Francis X, Thank you for taking the time to share your feedback. We're truly sorry to hear that the heating system in your room wasn't functioning properly, resulting in an uncomfortably cold stay. We understand how important a comfortable room temperature is, especially during colder periods. We're addressing the heating issue immediately to ensure it's resolved for future guests. We appreciate you bringing this to our attention, as it helps us improve our services. We hope you'll consider staying with us again, and we'll do our best to provide you with a much more comfortable experience. Warm regards, The Menhaden Hotel Team

    Dear Francis X, Thank you for taking the time to share your feedback. We're truly sorry to hear that the heating system in your room wasn't functioning properly, resulting in an uncomfortably cold stay. We understand how important … Show more

    The Menhaden Hotel
    10 March 2025
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  • Sean

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review

    The location is ideal

    I like to be able to control the thermostat in the room and I was not able to do that and it was cold

    Property response:

    Dear Sean, Thank you so much for your glowing ratings across the board! We're thrilled to hear you found our location ideal and enjoyed your overnight escape. We appreciate your feedback regarding the thermostat. We understand how important it is to have control over your room's temperature and we sincerely apologize that you were unable to adjust it and that your room was cold. We are currently investigating the thermostat controls in our rooms to ensure they are functioning correctly and easily accessible for our guests. We're glad to hear that everything else met your expectations, and we hope to have the opportunity to welcome you back for another stay, where we can ensure you have full control of your room's comfort. Warm regards, The Menhaden Hotel Team

    Dear Sean, Thank you so much for your glowing ratings across the board! We're thrilled to hear you found our location ideal and enjoyed your overnight escape. We appreciate your feedback regarding the thermostat. We understand how imp… Show more

    The Menhaden Hotel
    10 March 2025
  • Robert

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review
  • Courtney

    Reviewed: 26 December 2024 · Stayed in December 2024

    Verified review
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  • Imperiale

    Reviewed: 20 December 2024 · Stayed in December 2024

    Verified review
  • Deseriee

    Reviewed: 10 December 2024 · Stayed in December 2024

    Verified review

    The hotel is continently located and spotless. The staff is warm, welcoming, and attentive. They offered the little extras that made our stay perfect!

    Nothing

    Property response:

    Dear Deseriee, Wow! Thank you so much for your absolutely wonderful review and perfect 10 ratings! We are thrilled to hear you found our hotel conveniently located and spotless. It's especially rewarding to know that our staff's warm, welcoming, and attentive service made your stay perfect, and that you appreciated the little extras we strive to provide. We truly value your kind words. We hope to have the pleasure of welcoming you back to The Menhaden Hotel for another exceptional stay in the future.

    Dear Deseriee, Wow! Thank you so much for your absolutely wonderful review and perfect 10 ratings! We are thrilled to hear you found our hotel conveniently located and spotless. It's especially rewarding to know that our staff's w… Show more

    The Menhaden Hotel
    10 March 2025
  • Barbara

    Reviewed: 5 December 2024 · Stayed in December 2024

    Verified review

    It was in the town , the kitchen and treats on every floor were great

    The breakfast is not really a breakfast more just coffee which is available all day and a few danishes. There was no fruit and they ran out of the plan yogurt. I just would not advertise as breakfast included and then what you have would seem great.

    Property response:

    Dear Barbara, Thank you for sharing your feedback and for your overall 8.0 rating. We're delighted to hear you enjoyed your winter weekend with us, particularly the convenient location, the kitchen, and the treats on each floor! We truly appreciate your honest comments regarding our breakfast offering. We understand your point about it not fully meeting the expectations of a traditional breakfast. We are taking your feedback seriously and will be reviewing how we present and enhance our breakfast options. Your suggestion to adjust our advertising to accurately reflect the offering is well-received. We aim to provide transparency and ensure our guests are fully informed. We will be looking into providing a wider variety of items like fruit and ensuring we are stocked with items like yogurt. Thank you again for your valuable input. We hope to have the opportunity to welcome you back and provide an even more satisfying experience.

    Dear Barbara, Thank you for sharing your feedback and for your overall 8.0 rating. We're delighted to hear you enjoyed your winter weekend with us, particularly the convenient location, the kitchen, and the treats on each floor! We tr… Show more

    The Menhaden Hotel
    10 March 2025
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  • Harvey

    Reviewed: 4 December 2024 · Stayed in December 2024

    Verified review

    Cleanliness, our room was spotless; the fully stocked galley; freshly baked chocolate chip cookies each night.

    Property response:

    Dear Harvey, Thank you for your fantastic 10/10 review! We are absolutely delighted to hear you had a wonderful stay at The Menhaden Hotel. We're thrilled that you found our cleanliness to be exceptional and your room spotless. It's also wonderful to know you enjoyed our fully stocked galley and the freshly baked chocolate chip cookies each night – those are some of our favorite touches too! And thank you for the wonderful bed rating of 10! We appreciate you taking the time to share your experience and hope to welcome you back for another exceptional stay soon. Warm regards, The Menhaden Hotel Team

    Dear Harvey, Thank you for your fantastic 10/10 review! We are absolutely delighted to hear you had a wonderful stay at The Menhaden Hotel. We're thrilled that you found our cleanliness to be exceptional and your room spotless. It… Show more

    The Menhaden Hotel
    10 March 2025
  • Lenore

    Reviewed: 21 November 2024 · Stayed in November 2024

    Verified review

    We loved the offerings in the galley especially the cookies at night!

    Perhaps a small table in the rooms for the pickings.

    Property response:

    Dear Lenore, Thank you for your absolutely perfect 10/10 review! We are so thrilled to hear that you loved your entire experience, from check-in to your departure gift. We're especially happy you enjoyed the offerings in our galley, particularly the late-night cookies! It's wonderful to know those little touches made your stay memorable. We also appreciate your thoughtful suggestion about adding a small table in the rooms for enjoying the galley pickings. We'll certainly take this into consideration as we continue to enhance our guest experience. We hope to have the pleasure of welcoming you back to The Menhaden Hotel for another exceptional stay.

    Dear Lenore, Thank you for your absolutely perfect 10/10 review! We are so thrilled to hear that you loved your entire experience, from check-in to your departure gift. We're especially happy you enjoyed the offerings in our galle… Show more

    The Menhaden Hotel
    10 March 2025
  • Patrick

    Reviewed: 14 October 2024 · Stayed in October 2024

    Verified review

    Amazing team working there made us feel very welcome and at home.

    Floors were creaky and we could hear the people upstairs walking through the floor.

    Property response:

    Dear Patrick, Thank you for your excellent feedback and for your overall 8.0 rating! We're thrilled to hear that our amazing team made you feel very welcome and at home. We sincerely apologize for the noise disturbance caused by the creaky floors and the sound of guests walking above you. We understand that this impacted your comfort, and we are looking into solutions to minimize noise disruptions for future guests. This is something we are taking seriously and are actively looking into solutions. We're delighted that you enjoyed the other aspects of your stay, particularly the staff, cleanliness, location, and facilities. We hope you'll consider staying with us again, and we'll do our best to ensure a more peaceful and comfortable experience.

    Dear Patrick, Thank you for your excellent feedback and for your overall 8.0 rating! We're thrilled to hear that our amazing team made you feel very welcome and at home. We sincerely apologize for the noise disturbance caused by the c… Show more

    The Menhaden Hotel
    10 March 2025
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  • Christine

    Reviewed: 15 September 2024 · Stayed in August 2024

    Verified review
  • Christine

    Reviewed: 15 September 2024 · Stayed in July 2024

    Verified review

    The exceptional experience began immediately! We were greeted at the desk with warmth and acknowledged as repeat visitors. All of our requests regarding room location, extra towels and pillows were acknowledged and provided. The rooms are so gorgeous and clean. This notel has beautifully stocked galley kitchens on each floor with water, cookies in the evening, croissant in the am and little nibble to be found all day. The location is perfect and the staff goes out of their way anytime you need them!

    Nothing

    Property response:

    Dear Christine, Wow! Thank you so much for your absolutely glowing 10/10 review! We are truly honored that The Menhaden Hotel is one of your absolute favorite hotels anywhere! We are thrilled to hear that your exceptional experience began immediately and that you felt welcomed and recognized as a repeat visitor. It's wonderful to know that we were able to fulfill your requests and that you found our rooms gorgeous and clean. We're also delighted you enjoyed our fully stocked galley kitchens and the little touches we provide throughout the day. We are so happy to know you enjoy the location and the staff. Your kind words are incredibly rewarding, and we look forward to welcoming you back for many more exceptional stays. Warm regards, The Menhaden Hotel Team

    Dear Christine, Wow! Thank you so much for your absolutely glowing 10/10 review! We are truly honored that The Menhaden Hotel is one of your absolute favorite hotels anywhere! We are thrilled to hear that your exceptional experience b… Show more

    The Menhaden Hotel
    10 March 2025
  • Steve

    Reviewed: 15 September 2024 · Stayed in July 2024

    Verified review
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