The room was quite small

The bathroom was large and well appointed.

Stayed in September 2025

A fridge and coffee maker in room would complete the accommodations.

Location, beautiful decor and upscale room furnishings.

Stayed in August 2025

Not a thing.

Very cool atmosphere being the old Mining Exchange building. Rooms were unique & very comfortable. Loved the Blk Mgk Coffee shop & had an excellent meal at Oro the Italian restaurant on site.

Stayed in August 2025

AC ran a little warm - granted 2/4 of our nights were unusually warm (over 90+ degrees) but the hotel staff were accommodating. Provided a fan which we used the first two nights but after rain came in and cooled things down we were fine without it the 3rd and 4th night.

The hotel itself was very cool. The property was historic and felt classy and impressive. The bar and restaurant on site were great. The room was very unique and nice. It was on the large side I’d say. We had a corner room and there were tall ceilings with plenty of natural light. With views of the mountains. Bed and bedding was super comfortable. The bathroom was larger too with a walk in shower and multiple doors including a separate toilet room which is great for a couple getting ready to avoid steaming up the bedroom. Appreciated the floor length mirror and closet as well! Fridge was great as we were staying for 4 nights so could keep waters cold and store some leftovers from the nights as well. I loved the tile and appearance of the bathroom. Toto toilet was great! All kohler finishes. The green tile was super cute. The shampoo conditioner and body wash were awesome too! Husband wants to buy the shampoo for himself personally now. The wooden floors in the room are great for cleanliness. And to top it off we had our small pup traveling with us and the entire hotel felt very welcoming to him too. We don’t leave him alone so it was great to have a dog friendly bar area for nighttime drinks. We grabbed breakfast one day and the food was great and we could have our fur baby with us too. The staff were all so sweet. He received a bunch of homemade human grade cookies and loved them too! Would highly recommend for a couple and/or anyone traveling with a dog. This was our first time visiting Colorado Springs and not sure how often we’ll make it back but we would stay again without a question if we made it back. And would love to see something like this locally in Chicago! Such a nice place with wonderful people there!

Stayed in August 2025

Trendy, elegant. Great rooms Lobby was like a sophisticated lounge with comfy seating, breakfast, small bites, and a bar.

Stayed in August 2025

They were a bit short-staffed in the mornings, especially on the morning of Colorado College's orientation day. The poor staff was running around trying to help everyone because there was only one person working the front desk and valet, and only one person doing everything at the BLK MGK cafe. The wait was very long for the cafe since only one person was taking orders, making coffee (working as barista), and running off to pick up food orders from the kitchen. Note to hotel management: Please help your staff be successful by supporting them!

This hotel has charm and history. The rooms were clean and had character, not like the soulless corporate rooms you get with the major chains. The beds were comfortable with nice bedding and pillows. The shower was great. The coffee/bar lounge was beautiful, open, comfortable, inviting, and their coffee drinks were delicious. The Italian restaurant, ORO, was stellar! Excellent food and service! The location was very convenient to shops and restaurants as well as Colorado College, which was our reason for staying. We had a fantastic stay. Would recommend highly over the corporate chain hotels in the vicinity.

Stayed in August 2025

No coffee available in room; no free coffee in the lobby. Had to purchase from coffee bar and the first morning the line was so long we had to go elsewhere.

Lovely property in historic building. Rooms are spacious, comfortable and beautifully designed. Nice bar and restaurant on site. Appreciated bottles of water left in room both mornings. Great location in center of downtown.

Stayed in August 2025

We ended up spending quite a bit on street and lot parking during our stay.

Beautiful, pristine room, as well as lobby area. The attention to detail was above and beyond.

Stayed in August 2025

Even very low cost hotels have a coffee maker or kettle to boil water in the room or a microwave. I like to make tea when I wake up and sip while I get ready for the day, so it was an inconvenience to have to go downstairs to get boiling water. Wish breakfast was included, but if not, at least complimentary coffee & tea in the morning.Was also surprised that in a hotel committed to art, our room walls were totally bare, with two framed art pieces resting on a wall ledge against a very busy wallpaper. There also was no towel rack or hook in the sink area, so it was inconvenient to go into the shower room to dry your hands.

Room was good sized, also bathroom. Lobby area was very nice and comfortable. enjoyed the historic vibe and the art walk gallery in the stairwell. Location was convenient for us.

Stayed in August 2025

Really cool place to stay. Nice touches throughout.

Stayed in August 2025

Location beautiful historic building

Stayed in July 2025

The bathroom was not as clean as I hoped it would be, and the maid service never took out the trash during our three day stay. this would’ve been OK except the trash cans are so small as soon as you put one item in it it’s full. we were there for three days and we’re unable to get an appointment at the day spa which was a disappointment. The valet was extremely friendly and helpful however pricey. I think they wanted $50 to park our car with no in and out privileges. Luckily there was metered parking on the streets, which was not a problem.

This is a beautiful building, very thoughtfully decorated extremely comfortable beds and great coffee! I loved sitting in the lobby people watching with a cup of coffee each morning. I also enjoyed the extra amenities. Like the crystal concierge service and the restaurant on site.

Stayed in June 2025

The lobby bar was really nice and servers friendly, but at times the service was a bit slow.

The room was awesome! It was spacious and clean. Loved the decor; mid-century modern meets traditional. The welcome and check in process was fabulous.

Stayed in July 2025

M/a

Location and rooms

Stayed in July 2025

HOMELESS. They are everywhere. Predatorial in nature. Ruins a nice city. Keep your head on a swivel. Keep an eye on your stuff. And no not all cities have this problem. As an example go to Carmel California.

Great location, nice bar and restaurant. Walking distance to shops and restaurants. Nice staff. Charming hotel.

Stayed in July 2025

No wifi and no internet-room dining available. Plus, no gluten free bread for me at breakfast.

The staff, breakfast, cleanliness, decor and flowers.

Stayed in July 2025

The new Decor-Renovation for the entire hotel is Fabulous! I love that there is an In-House restaurant and coffee bar, and a real bar! Very convenient and attractive. I love that there is a full high quality SPA in the basset.

Stayed in June 2025

The toilet paper holder and some other bathroom fixtures were broken.

Stayed in June 2025

The entire stay was spectacular! Facilities were clean, staff was friendly, my room felt like an apartment and not a hotel room, food was delicious and spa was excellent.

Stayed in May 2025

Only thing I could say is there is no ventilation in the rooms. It's hard to cool off after a hot shower/bath cause there is no fan of any sort and you cant open any windows. Other than that there is nothing bad to say.

It was a beautiful hotel right in the heart of downtown. Everything from dining to shopping was within walking distance.

Stayed in June 2025

The preserved history of the hotel

Stayed in June 2025

The only complaint that I had was our room service didn’t really clean anything other than giving us new sheets. Other than that, everything else was amazing.

Location is perfect, it was centered right next to the mountains yet right in the city where we could walk to a lot of our restaurants that we wanted to visit. Staff was amazing and so kind, we even got a free accommodation and we’re upgraded to a suite due to being there on our honeymoon.

Stayed in May 2025

N/A

Everything. Location, presentation, staff all wonderful.

Stayed in May 2025

Wish there was an ice machine on every floor

It was unique and quaint. Great location and very comfortable

Stayed in April 2025