8,4

Comentários de The Oaks Hotel & Suites 4 estrelas

3000 Riverside Avenue, Paso Robles, CA 93446, Estados Unidos da América

  • 7,0 Bom
    Evelyn

    Comentário efetuado em: 5 de setembro, 2025 · Estadia em agosto, 2025

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  • Canazza

    Comentário efetuado em: 15 de julho, 2025 · Estadia em julho, 2025

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  • Brunasilveira

    Comentário efetuado em: 24 de junho, 2025 · Estadia em junho, 2025

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  • Riciele

    Comentário efetuado em: 18 de maio, 2025 · Estadia em abril, 2025

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  • Leticia

    Comentário efetuado em: 25 de abril, 2025 · Estadia em abril, 2025

    Comentário verificado

    Quarto espaçoso, limpo e funcionários educados. Banheiro grande e completo

    Café da manhã com pouca variedade, apesar de gostoso

    Resposta da propriedade:

    Dear Leticia, Thank you for your recommendation! We're thrilled to hear that you enjoyed the spacious, clean room and appreciated the polite staff, as well as the large, well-equipped bathroom. We also appreciate your feedback about the breakfast variety. While we’re glad it was tasty, we’ll certainly consider expanding the options. We hope to welcome you back for another great stay! Kind Regards, The Oaks Hotel Management

    Dear Leticia, Thank you for your recommendation! We're thrilled to hear that you enjoyed the spacious, clean room and appreciated the polite staff, as well as the large, well-equipped bathroom. We also appreciate your feedback about th… Mostrar mais

    The Oaks Hotel & Suites
    28 de abril, 2025
  • Danielle

    Comentário efetuado em: 23 de abril, 2025 · Estadia em abril, 2025

    Comentário verificado

    Gostei do hotel, das instalações, do café da manhã. Bom espaço no quarto e boa cama. Poderia até elogiar mais, se não fosse a retenção indevida do meu depósito, conforme descrito abaixo.

    Foi solicitado um depósito de 100 dólares como reserva no check-in, sendo informado que haveria o estorno no check-out. Entretanto, ainda não ocorreu! Mandei e-mail e mensagem através do booking. Na primeira vez pediram para aguardar até 72 horas. Depois, passado o prazo, não mais me responderam. Em pesquisa as avaliações. Verifiquei que essa reclamação é recorrente. Por favor, aguardo ainda a devolução do meu depósito, de dois quartos, totalizando 200 dólares!!!!

    Resposta da propriedade:

    Dear Danielle, Thank you for your feedback and for the kind words about our hotel, facilities, and breakfast—we're glad you enjoyed those aspects of your stay. We sincerely apologize for the delay in refunding your deposit and for the lack of communication afterward. This is certainly not the experience we want for our guests. Please contact us directly with your full name, check-in/check-out dates, and reservation number so we can look into this immediately and ensure your deposit is processed without further delay. Sincerely, The Oaks Hotel Management

    Dear Danielle, Thank you for your feedback and for the kind words about our hotel, facilities, and breakfast—we're glad you enjoyed those aspects of your stay. We sincerely apologize for the delay in refunding your deposit and for the … Mostrar mais

    The Oaks Hotel & Suites
    24 de abril, 2025
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  • Robert

    Comentário efetuado em: 8 de março, 2025 · Estadia em março, 2025

    Comentário verificado

    Quarto grande, limpeza diária, café da manhã, chuveiro com pressão da água boa

    Resposta da propriedade:

    Dear Robert, Thank you for your feedback! We're glad you enjoyed the spacious room, daily cleaning, breakfast, and intense shower water pressure. We strive to provide a comfortable and convenient stay, and we appreciate your kind words. Hope to welcome you back soon! Kind Regards, The Oaks Hotel Management

    Dear Robert, Thank you for your feedback! We're glad you enjoyed the spacious room, daily cleaning, breakfast, and intense shower water pressure. We strive to provide a comfortable and convenient stay, and we appreciate your kind words… Mostrar mais

    The Oaks Hotel & Suites
    11 de março, 2025
  • Marcos

    Comentário efetuado em: 31 de outubro, 2024 · Estadia em outubro, 2024

    Comentário verificado

    Tamanho do quarto e banheiro muito bom. Localização boa, logicamente que precisa de carro para ir para o centrinho da cidade. Hotel bonito e seu interior também. Café da manhã muito bom. Tem café, chá e cookies, free, disponíveis na recepção. Tem piscina.

    Carpete nos quartos

    Resposta da propriedade:

    Dear MARCOS, Thank you for your positive review! We're delighted to hear that you enjoyed the spacious room and bathroom, as well as the beautiful hotel interior. It's great to know that you appreciated our location, breakfast, and the complimentary coffee, tea, and cookies at the reception. We’re glad you took advantage of the swimming pool, too! Your feedback about the carpet in the rooms is noted, and we will look into it as part of our ongoing efforts to enhance our guests’ experience. We hope to welcome you back soon for another great stay! Kind Regards, The Oaks Hotel Management

    Dear MARCOS, Thank you for your positive review! We're delighted to hear that you enjoyed the spacious room and bathroom, as well as the beautiful hotel interior. It's great to know that you appreciated our location, breakfast, and… Mostrar mais

    The Oaks Hotel & Suites
    5 de novembro, 2024
  • Simone

    Comentário efetuado em: 7 de agosto, 2024 · Estadia em agosto, 2024

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  • Elisangela

    Comentário efetuado em: 31 de julho, 2024 · Estadia em julho, 2024

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  • Ana

    Comentário efetuado em: 20 de junho, 2024 · Estadia em junho, 2024

    Comentário verificado

    Quarto grande , cama e travesseiro confortável , chuveiro bom . Boa localização! Estacionamento incluído!

    O café da manhã poderia ser um pouco melhor!

    Resposta da propriedade:

    Dear Ana, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay and found the room to be large, with a comfortable bed and pillow, and a good shower. It's also great to know that you appreciated our convenient location and included parking. We appreciate your feedback on breakfast and will look into ways to improve it for our future guests. We hope to have the pleasure of welcoming you back soon! Kind Regards, The Oaks Hotel Management

    Dear Ana, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay and found the room to be large, with a comfortable bed and pillow, and a good shower. It's also great to know that you app… Mostrar mais

    The Oaks Hotel & Suites
    24 de junho, 2024
  • Jonas_jr

    Comentário efetuado em: 22 de maio, 2024 · Estadia em abril, 2024

    Comentário verificado

    O hotel era incrível. Super confortável e bem decorado. O tamanho do quarto era ótimo. Super grande. O banheiro muito confortável e grande.

    Gostei de tudo.

    Resposta da propriedade:

    Dear Jonas, Thank you for your excellent feedback! We're thrilled to hear that you found our hotel comfortable and well-decorated, with spacious rooms and a large, comfortable bathroom. We look forward to hosting you again in the future! Kind Regards, The Oaks Hotel Management

    Dear Jonas, Thank you for your excellent feedback! We're thrilled to hear that you found our hotel comfortable and well-decorated, with spacious rooms and a large, comfortable bathroom. We look forward to hosting you again in the futur… Mostrar mais

    The Oaks Hotel & Suites
    24 de maio, 2024
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  • Lucas

    Comentário efetuado em: 14 de fevereiro, 2024 · Estadia em fevereiro, 2024

    Comentário verificado

    Quarto espaçoso e confortável, além de ter um café da manhã completo.

    Resposta da propriedade:

    Dear Lucas, We're delighted to hear that you found our hotel to be a great value for money and that you enjoyed our spacious and comfortable rooms, as well as our full breakfast offerings.  Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we could meet your expectations.  If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.  We look forward to welcoming you back again soon for another wonderful experience! Kind Regards, The Oaks Hotel Management

    Dear Lucas, We're delighted to hear that you found our hotel to be a great value for money and that you enjoyed our spacious and comfortable rooms, as well as our full breakfast offerings.  Providing a comfortable and convenient experi… Mostrar mais

    The Oaks Hotel & Suites
    15 de fevereiro, 2024
  • Katlin

    Comentário efetuado em: 4 de fevereiro, 2024 · Estadia em janeiro, 2024

    Comentário verificado

    Estacionamento incluído e bom tamanho do quarto. Funcionários receptivos e educados. Cafe da manhã incluído, satisfatório.

    Fica um pouco longe do centro.

    Resposta da propriedade:

    Dear Katlin, Thank you for your positive feedback!  We're glad to hear that you appreciated the included parking, good-sized room, and the friendliness of our staff.  We're pleased that you found the breakfast satisfactory.  We understand the distance from downtown may be a consideration, and we appreciate your understanding.  If there's anything else you enjoyed or if you have any suggestions for improvement, please feel free to share.  We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind Regards, The Oaks Hotel Management

    Dear Katlin, Thank you for your positive feedback!  We're glad to hear that you appreciated the included parking, good-sized room, and the friendliness of our staff.  We're pleased that you found the breakfast satisfactory.  We und… Mostrar mais

    The Oaks Hotel & Suites
    6 de fevereiro, 2024
  • Dimas

    Comentário efetuado em: 23 de janeiro, 2024 · Estadia em janeiro, 2024

    Comentário verificado

    O hotel é ótimo. O quarto é amplo, bem limpo e bem confortável. Banheiro ótimo, com todas as funcionalidades. Até pantufa pra usar no hotel. O café da manhã incluído é um diferencial. Café simples mas bem gostoso. A localização é boa e tem estacionamento grátis pra hóspedes. Gostei muito.

    O quarto tem carpete, mas é muito bem limpo. Não me deu alergia nenhuma

    Resposta da propriedade:

    Dear Dimas, We're delighted you had a great experience at the hotel!  It's lovely that you found the room spacious, clean, and comfortable, with a great bathroom and additional amenities like slippers.  We're glad you enjoyed the included breakfast and that the location and free parking added to your overall satisfaction.  Thank you for highlighting the room's cleanliness; we're pleased to hear it didn't cause any allergies.  If there's anything else you appreciate or if there are ways we can make your future stays even better, please let us know.  We look forward to welcoming you back! Kind Regards, The Oaks Hotel Management

    Dear Dimas, We're delighted you had a great experience at the hotel!  It's lovely that you found the room spacious, clean, and comfortable, with a great bathroom and additional amenities like slippers.  We're glad you enjoyed t… Mostrar mais

    The Oaks Hotel & Suites
    24 de janeiro, 2024
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  • Ana

    Comentário efetuado em: 23 de janeiro, 2024 · Estadia em janeiro, 2024

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  • Rita

    Comentário efetuado em: 27 de novembro, 2023 · Estadia em novembro, 2023

    Comentário verificado

    Optima localização, quartos espaçosos, confortáveis e decoração moderna. Com bom isolamento de som. Pequeno almoço extraordinário! Best I ever had! Preço dentro do razoável.

    Limite de hora de check in e check out muito cedo (mais cedo que o habitual).

    Resposta da propriedade:

    Dear Rita, Thank you for taking the time to share your positive experience with us.  We're delighted to hear that you found our hotel to be a good value for money, especially given its proximity to the wine region. It's great that you enjoyed our convenient location, spacious and comfortable rooms, and modern decor.  We're thrilled that you found the sound insulation to be effective, ensuring a peaceful stay.  We're particularly pleased to hear that you found our breakfast extraordinary and the best you've ever had. We appreciate your feedback regarding the check-in and check-out times.  We'll take this into consideration as we strive to provide the best possible experience for our guests. We look forward to welcoming you back whenever your travels bring you to the area.  If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. Kind Regards, The Oaks Hotel Management

    Dear Rita, Thank you for taking the time to share your positive experience with us.  We're delighted to hear that you found our hotel to be a good value for money, especially given its proximity to the wine region. It's great that… Mostrar mais

    The Oaks Hotel & Suites
    29 de novembro, 2023
  • Priscila

    Comentário efetuado em: 20 de novembro, 2023 · Estadia em novembro, 2023

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  • Variani

    Comentário efetuado em: 15 de novembro, 2023 · Estadia em outubro, 2023

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  • Jéssica

    Comentário efetuado em: 12 de novembro, 2023 · Estadia em outubro, 2023

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  • Talita

    Comentário efetuado em: 12 de novembro, 2023 · Estadia em outubro, 2023

    Comentário verificado

    O quarto é ótimo. Espaçoso e bem equipado. Café da manhã com muitas opções e tudo feito na hora. Os atendentes foram muito solícitos.

    O chuveiro que não era tão bom mas ok.

    Resposta da propriedade:

    Dear Talita, Thank you for your positive feedback on our spacious and well-equipped rooms, as well as our made-to-order breakfast options.  We appreciate your kind words about our helpful attendants.  We'll look into the shower concern to ensure a more satisfying experience during your next stay.  We hope to welcome you back soon. Kind Regards, The Oaks Hotel Management

    Dear Talita, Thank you for your positive feedback on our spacious and well-equipped rooms, as well as our made-to-order breakfast options.  We appreciate your kind words about our helpful attendants.  We'll look into the shower concern… Mostrar mais

    The Oaks Hotel & Suites
    14 de novembro, 2023
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  • Denise

    Comentário efetuado em: 4 de novembro, 2023 · Estadia em outubro, 2023

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    Atendimento do hostess da sala de café da manhã muito simpático, nos fez começar o dia sempre com um belo sorriso, além do café da manhã completo e delicioso, parabéns pela equipe!

    Resposta da propriedade:

    Dear Denise, We're delighted to hear that we exceeded your expectations during your stay!  Our dedicated breakfast room hostess and the rest of our staff always strive to provide the best service possible.  It's wonderful to know that their friendly demeanor and our delicious breakfast added to the enjoyment of your stay.  Thank you for your kind words, and we look forward to hosting you again in the future! Kind Regards, The Oaks Hotel Management

    Dear Denise, We're delighted to hear that we exceeded your expectations during your stay!  Our dedicated breakfast room hostess and the rest of our staff always strive to provide the best service possible.  It's wonderful to know t… Mostrar mais

    The Oaks Hotel & Suites
    7 de novembro, 2023
  • Raquel

    Comentário efetuado em: 2 de outubro, 2023 · Estadia em setembro, 2023

    Comentário verificado

    Conforto

    Resposta da propriedade:

    Dear Raquel, Thank you for your brief but positive feedback!  We're glad to hear that you had a great and comfortable experience.  If you have any specific comments or anything more you'd like to share about your stay, please feel free to do so.  Your feedback helps us continually improve our services. Kind Regards, The Oaks Hotel Management

    Dear Raquel, Thank you for your brief but positive feedback!  We're glad to hear that you had a great and comfortable experience.  If you have any specific comments or anything more you'd like to share about your stay, please feel … Mostrar mais

    The Oaks Hotel & Suites
    4 de outubro, 2023
  • Karin

    Comentário efetuado em: 27 de setembro, 2023 · Estadia em setembro, 2023

    Comentário verificado

    Quarto amplo, cama confortável, amenidades ótimas (tem até roupão e pantufas). Café da manhã muito bom para os padrões americanos. Tem tábua e ferro de passar roupa.

    Carpete no quarto. Chuveiro em altura baixa para quem tem mais de 1,70. Wi-fi lento. Secador de cabelo fraco. Fica longe do centro pra ir a pé.

    Resposta da propriedade:

    Dear Karin, We appreciate your feedback and are glad you found the room spacious and the bed comfortable.  It's also great to know that you enjoyed the amenities and breakfast.  However, we apologize for any inconvenience you experienced with the carpet, shower height, slow Wi-Fi, and the hair dryer.  Your comments are valuable, and we will consider them as we work to improve our services and facilities. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future. Kind Regards, The Oaks Hotel Management

    Dear Karin, We appreciate your feedback and are glad you found the room spacious and the bed comfortable.  It's also great to know that you enjoyed the amenities and breakfast.  However, we apologize for any inconvenience you experienc… Mostrar mais

    The Oaks Hotel & Suites
    28 de setembro, 2023
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