520 20th St., Galveston, TX 77550, United States
#17 of 65 hotels in Galveston
Guests' ChoiceBased on 22 hotel reviews
8.0Cleanliness
7.0
Comfort
8.5
Location
8.5
Facilities
6.9
Staff
5.1
Value for money
7.3
Free Wifi
8.8
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Showing 1 - 22
Reviewed: December 28, 2024
Angela
United StatesI didn't like that fact that check in was at 4pm and the room hadn't been cleaned from previous guest. I arrived about 4:10 and cleaning staff didn't get to the room until 6pm to clean the room. Owner did offer 100% refund but I didn't want to start looking for other accommodation as I'm traveling with my 74 year old sister that needed to eat and take her medication.
I liked the location it's not far from cruise parking and cruise terminal.
Stayed in December 2024
Reviewed: August 19, 2024
Melanie
United StatesThere is no main lobby or on site staff which was a con in our opinion. We were allowed to leave our luggage in the room that houses the washing machine/treadmill which was nice, but there were no bathrooms in the common space or lobby to releax in while waiting for our room. We asked for an early check in because the hotel was primarily empty while we were there. We were told check in was at four to allow time for people to check out and rooms to be cleaned. Cleaning staff was done by noon, but we were not allowed check in until 3:30.
The room was really large and beautifully decorated. The beds were super comfortable and the bathroom was huge with an amazing shower. Well stocked with towels and toiletries. Room comes equipped with a fan in addition to the ac and a kitchenette/sofa area. Washing machine on site.
Stayed in August 2024
Reviewed: July 26, 2023
Juan
United StatesThere were noisy people in other rooms and you can hear their noise when they were walking in the hall.
I like the place in general, The room was beautiful. Even that from the outside it looks small, the rooms and bathrooms were spacious and make you feel comfortable.
Stayed in July 2023
Reviewed: July 28, 2024
Lisa
United StatesAbsolutely disgusting do not stay
Door was wide open dirty trash everywhere. Terrible neighborhood. Unsafe.
Stayed in July 2024
Reviewed: July 15, 2024
Benjamin
United StatesGreat location. Thoughtfully decorated, themed. Great restoration of a vintage building. Secure, modern access. Website is great a promoting amd making you aware of their other businesses.
Stayed in July 2024
Reviewed: March 10, 2024
Todd
United StatesNo customer service or help - only an emergency number. Initial contact felt like an imposition; not welcoming. Email for help on arrival returned with an error. You’re on your own after you book. Overpriced. Hotel more shabby than sheik. Entry door difficult cement divet hard to roll luggage in while trying to open door. Hallway rugs worn, loose, lift & curl- not conducive to roll in luggage. Small room- nowhere to use/put 3 large suitcases. Small for 3 adults. No closet. Hard, uncomfortable beds. Exposed insulation in room at floor edges, completely cracked naked cement, area rug atop another curling, creating a tripping hazard. 4 bottles of water nice gesture, but no vending or open businesses to get water or food. DoorDash limited & cuts off early. Tiny market nearby not open when needed. Anything else needed another Uber ride.
Independent check in - but NO support unless “emergency”. Good AC / temp control. Nice, plush bath linens, shampoo, body soap. Great rain shower head & handheld - nice fixtures. Design of decor was originally nice. Close to cruise line.
Stayed in March 2024
Reviewed: September 16, 2023
Marvin
United StatesEverything was fine
Conscience and proximity of everything
Stayed in August 2023
Reviewed: August 11, 2023
Jessica
United StatesNeeds more charging ports for phones. We had to unplug the lamp to charge our phone.
Location was great! We stayed one night before going on our cruise. Less than a 5-10 minute drive. There is also a local coffee shop nearby.
Stayed in August 2023
Reviewed: June 24, 2023
Cutter
United StatesLoved this place! Stayed the night before our cruise and the location was perfect. We were able to walk downtown to eat. Everything for the cruise was less than a 2 minute drive.
Stayed in June 2023
Reviewed: June 10, 2023
Kenna
United StatesThis is the place to stay! It was a very easy process to get checked it, and it was a well kept place that felt safe and inviting.
Stayed in June 2023
Reviewed: June 5, 2023
Kailee
United StatesThere was nothing that disappointed us about this stay.
Our stay was wonderful. The room was cute and had all the essentials we needed. It was close to the Galveston Port, easy to access and the instructions for entrance and exit were fast and easy. We felt safe at all times.
Stayed in May 2023
Reviewed: May 21, 2023
Tara
United Statesnothing
close to everything
Stayed in May 2023
Reviewed: March 26, 2023
Erika
United Statescute place!
Stayed in March 2023
Reviewed: January 4, 2023
Angela
United StatesThat I couldn't have stayed longer.
Good location to go to Cruise Port. The weather was bad, and I drove in from Houston to make sure I was in Galveston to sail the next day. This will be my place to stay the next time. Owner very easy to contact if you experience any issues.
Stayed in December 2022
Reviewed: March 5, 2023
Anonymous
United StatesThe decor is beautiful! Great location and off street parking!
Stayed in March 2023
Reviewed: December 22, 2024
Vasbinder
United StatesThere are no comments available for this review
Stayed in November 2024
Reviewed: September 15, 2024
Katrina
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: December 19, 2023
Andrat
SpainThere are no comments available for this review
Stayed in December 2023
Reviewed: July 15, 2023
Jennifer
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: July 1, 2023
Quail
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: December 21, 2022
Anonymous
United StatesThere are no comments available for this review
Stayed in December 2022
Showing 1 - 22
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