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  5. Reviews of The Oleander Hotel Room 10

Reviews of The Oleander Hotel Room 10 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

520 20th St., Galveston, TX 77550, United States

#17 of 65 hotels in Galveston

Guests' Choice

Review Score

Based on 22 hotel reviews

8.0

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    6.9

  • Staff

    5.1

  • Value for money

    7.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 22

  • Reviewed: December 28, 2024

    8.0
    Not a Good Experience
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that fact that check in was at 4pm and the room hadn't been cleaned from previous guest. I arrived about 4:10 and cleaning staff didn't get to the room until 6pm to clean the room. Owner did offer 100% refund but I didn't want to start looking for other accommodation as I'm traveling with my 74 year old sister that needed to eat and take her medication.

    I liked the location it's not far from cruise parking and cruise terminal.

    Stayed in December 2024

  • Reviewed: August 19, 2024

    7.0
    Super cute and comfy but lacking some facilities.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    There is no main lobby or on site staff which was a con in our opinion. We were allowed to leave our luggage in the room that houses the washing machine/treadmill which was nice, but there were no bathrooms in the common space or lobby to releax in while waiting for our room. We asked for an early check in because the hotel was primarily empty while we were there. We were told check in was at four to allow time for people to check out and rooms to be cleaned. Cleaning staff was done by noon, but we were not allowed check in until 3:30.

    The room was really large and beautifully decorated. The beds were super comfortable and the bathroom was huge with an amazing shower. Well stocked with towels and toiletries. Room comes equipped with a fan in addition to the ac and a kitchenette/sofa area. Washing machine on site.

    Stayed in August 2024

  • Reviewed: July 26, 2023

    9.0
    Nice play to stay if you are going on a cruise.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    There were noisy people in other rooms and you can hear their noise when they were walking in the hall.

    I like the place in general, The room was beautiful. Even that from the outside it looks small, the rooms and bathrooms were spacious and make you feel comfortable.

    Stayed in July 2023

  • Reviewed: July 28, 2024

    1.0
    We walked in and walked out and had to get another hotel
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely disgusting do not stay

    Door was wide open dirty trash everywhere. Terrible neighborhood. Unsafe.

    Stayed in July 2024

  • Reviewed: July 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Thoughtfully decorated, themed. Great restoration of a vintage building. Secure, modern access. Website is great a promoting amd making you aware of their other businesses.

    Stayed in July 2024

  • Reviewed: March 10, 2024

    4.0
    Overpriced, small rooms, hard beds & unwelcoming w no support
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    No customer service or help - only an emergency number. Initial contact felt like an imposition; not welcoming. Email for help on arrival returned with an error. You’re on your own after you book. Overpriced. Hotel more shabby than sheik. Entry door difficult cement divet hard to roll luggage in while trying to open door. Hallway rugs worn, loose, lift & curl- not conducive to roll in luggage. Small room- nowhere to use/put 3 large suitcases. Small for 3 adults. No closet. Hard, uncomfortable beds. Exposed insulation in room at floor edges, completely cracked naked cement, area rug atop another curling, creating a tripping hazard. 4 bottles of water nice gesture, but no vending or open businesses to get water or food. DoorDash limited & cuts off early. Tiny market nearby not open when needed. Anything else needed another Uber ride.

    Independent check in - but NO support unless “emergency”. Good AC / temp control. Nice, plush bath linens, shampoo, body soap. Great rain shower head & handheld - nice fixtures. Design of decor was originally nice. Close to cruise line.

    Stayed in March 2024

  • Reviewed: September 16, 2023

    10
    Love it would stay here again
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fine

    Conscience and proximity of everything

    Stayed in August 2023

  • Reviewed: August 11, 2023

    10
    Great Location to Cruise Port!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Needs more charging ports for phones. We had to unplug the lamp to charge our phone.

    Location was great! We stayed one night before going on our cruise. Less than a 5-10 minute drive. There is also a local coffee shop nearby.

    Stayed in August 2023

  • Reviewed: June 24, 2023

    10
    Perfect location and comfortable!
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Loved this place! Stayed the night before our cruise and the location was perfect. We were able to walk downtown to eat. Everything for the cruise was less than a 2 minute drive.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    10
    This is a cute and affordable place to stay near the strand in Galveston!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    This is the place to stay! It was a very easy process to get checked it, and it was a well kept place that felt safe and inviting.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    10
    Cute, Trendy, Clean and easy.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    There was nothing that disappointed us about this stay.

    Our stay was wonderful. The room was cute and had all the essentials we needed. It was close to the Galveston Port, easy to access and the instructions for entrance and exit were fast and easy. We felt safe at all times.

    Stayed in May 2023

  • Reviewed: May 21, 2023

    10
    amazing place- love love love
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    close to everything

    Stayed in May 2023

  • Reviewed: March 26, 2023

    10
    Adorable, affordable place right in the heart of Galveston businesses. perfect location!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    cute place!

    Stayed in March 2023

  • Reviewed: January 4, 2023

    10
    Exceptional
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    That I couldn't have stayed longer.

    Good location to go to Cruise Port. The weather was bad, and I drove in from Houston to make sure I was in Galveston to sail the next day. This will be my place to stay the next time. Owner very easy to contact if you experience any issues.

    Stayed in December 2022

  • Reviewed: March 5, 2023

    10
    This hotel is a gem! Right by the Strand, beautiful decor and very clean. very impressed with The Oleander Hotel. we wil
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The decor is beautiful! Great location and off street parking!

    Stayed in March 2023

  • Reviewed: December 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: September 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: December 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: July 15, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: July 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: December 21, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

Showing 1 - 22

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