2302 Saranac Avenue, Lake Placid, NY 12946, United States
#5 of 5 B&Bs and inns in Lake Placid
Guests' ChoiceBased on 177 hotel reviews
5.7Cleanliness
6.6
Comfort
6.6
Location
8.4
Facilities
5.7
Staff
6.6
Value for money
6.5
Free Wifi
7.9
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End of dialog contentReviewed: February 15, 2025
Case
United Stateshad no veiw
Stayed in February 2025
Reviewed: February 9, 2025
Robert
United Statesparking
just the layout and parking. i have a big truck so it
Stayed in February 2025
Reviewed: November 12, 2024
Andrea
United StatesNo hotel staff readily around. Shower head was poor quality. I couldn’t take a bath because there was a problem with the overflow pipe and there was a waterfall below my room. The toilet was off balance. Only one window had a shade, meaning I had to change in the bathroom.
Convenient location, quaint room
Stayed in November 2024
Reviewed: October 2, 2024
Ainsley
United KingdomObviously the lack of a lift. I’m sure once renovations start a lift will be first on the list!
It is clearly a place in need of updating in certain areas- ie the lift. Can accept non contact check in- and telephone number given if anything needed. The hotel has a lovely history and I’m sure that the new owners will make everything needed to modernise but also to keep the hotel’s charm.
Stayed in October 2024
Reviewed: September 19, 2024
Stacy
United StatesT.v. doesn't work
Staff extremely friendly and helpful
Stayed in September 2024
Reviewed: September 16, 2024
Annie1991
IndiaSome amenities in room were missing
It is clean, there was no staff at the reception at anytime of the day. The facilities are somewhat modern even though the room looks old. I would say a bit on the pricier side given that the place is very old but the location is perfect.
Stayed in September 2024
Reviewed: August 28, 2024
Janet
Canadawindowsill's were very dusty as was the floor under tables in the room. Hotel is in need of renovation.
Restaurant service was great, so was the food. Staff was helpful and knowledgeable about the history of the hotel. Beds were comfy.
Stayed in August 2024
Reviewed: August 26, 2024
Kevin
CanadaI would have like to have seen staff to maybe ask questions. I personally would have preferred a room away from the stairs
The check in and out process is seamless and easy.
Stayed in August 2024
Reviewed: July 23, 2024
Sandra
United StatesIncredibly outdated. Peeling wallpaper, amenities were stingy (towels, pillows, toiletries). No coffee machine in my room (ok- so this was in the property description) but I had to bring in my own water to fill lobby coffeemaker. No elevator.
Location was great. Manager was VERY helpful and accommodating with any issue I had. Bed was comfortable, and it was quiet in my wing of the Inn.
Stayed in July 2024
Reviewed: July 11, 2024
Pascal
CanadaNo fridge
Close to everything
Stayed in July 2024
Reviewed: March 12, 2024
Kailee
United StatesKeep in mind that if you need something, you will need to contact the hotel through text or other means. Check-in, check-out, and anything that needs cleaned or replaced in the room during the stay, you will need to ask for. If you prefer not to be disturbed, this is great, but if you like to have someone available and regular turndown service, you'll need to ask.
Good for the price, comfortable if a little worn.
Stayed in March 2024
Reviewed: February 5, 2024
Gina
United StatesI was disappointed to find dirty shoes under the bed that had clearly been left there by previous visitors. Also, there was no front desk staff, so it was hard to voice any frustrations in the moment. The bed was also very stiff and the hot water stopped working after about 1 minute of showering.
I like the location and proximity to the town and Whiteface Mt.
Stayed in February 2024
Reviewed: January 16, 2024
Daryl
United StatesNot sure about the room locks as I accidentally opened another room with my key!
Bed was good, I think new. Bathroom was clean
Stayed in January 2024
Reviewed: January 1, 2024
Natalia
United StatesThe place needs to be renovated but overall the price/quality balance is good.
Our room was very comfortable. I loved the hardwood floors in the room. I also liked that you can get hot water for tea downstairs.
Stayed in December 2023
Reviewed: December 11, 2023
Susan
United StatesInsufficient heat in rooms. TVs did not work. Not enough blankets for the season. Not all electrical outlets were functional. Wallpaper was peeling off. No milk or creamer for the coffee. No elevator and no one to help with carrying up suitcases. Only 1 key per room.
The location is good. The size of the accommodation was very good. The beds were comfortable. towels were ample and good. Ample parking.
Stayed in December 2023
Reviewed: December 6, 2023
Robert
United StatesTv sucked. Thin walls.
Very plain, very fine. Good parking
Stayed in December 2023
Reviewed: December 3, 2023
Michelle
Canada*Propeté *Pas de chauffage dans la salle.de bain *Store cassé "Pas de service
Near city center Matelas confo
Stayed in December 2023
Reviewed: October 31, 2023
Maryjo
United StatesTexting to get ammenities - like ice.. Keys left unsupervised after 5pm TV station availability Not handicap accessible
Stayed in October 2023
Reviewed: October 30, 2023
Romuald
CanadaNarrow and steep stairs.
Old charm of the hotel and it's location.
Stayed in October 2023
Reviewed: October 22, 2023
David
United StatesThe elevator was out of commission.
I enjoy staying at older style hotels that have some history and personality to them. Unlike most modern industrial chain hotels. The restaurant attached to the hotel was also pretty good.
Stayed in September 2023
Reviewed: October 19, 2023
Christoper
United StatesNothing
The beds are really comfortable and well cleaned and very neat. I would stay here more then any other hotel.
Stayed in September 2023
Reviewed: October 15, 2023
Josh
CanadaStained carpets, no staff on site and very thin walls
Stayed in October 2023
Reviewed: October 14, 2023
Melinda
United StatesNo staff available to service guests. Room guests are on their own to solve facility issues. Water cooler on main floor was empty, so not able to make coffee or access drinking water. Room was decent. Bed was not made well. Curtains were twisted. Took time to fix the rods so that the curtains would close. TV continuously lost signal while streaming. The bathroom was clean, but soaps were tiny. Restaurant is below par for such a great location.
The location was great.
Stayed in October 2023
Reviewed: October 11, 2023
Lafferty
United StatesA bit dated.
quiet, great location walkable to main street. Interesting history to the place. I will be back!
Stayed in September 2023
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