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  5. Reviews of The Pines Inn

Reviews of The Pines Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2302 Saranac Avenue, Lake Placid, NY 12946, United States

#5 of 5 B&Bs and inns in Lake Placid

Guests' Choice

Review Score

Based on 177 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    8.4

  • Facilities

    5.7

  • Staff

    6.6

  • Value for money

    6.5

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 15, 2025

    7.0
    nice
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    had no veiw

    Stayed in February 2025

  • Reviewed: February 9, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    parking

    just the layout and parking. i have a big truck so it

    Stayed in February 2025

  • Reviewed: November 12, 2024

    5.0
    Fine for a solo or couple for the price.
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No hotel staff readily around. Shower head was poor quality. I couldn’t take a bath because there was a problem with the overflow pipe and there was a waterfall below my room. The toilet was off balance. Only one window had a shade, meaning I had to change in the bathroom.

    Convenient location, quaint room

    Stayed in November 2024

  • Reviewed: October 2, 2024

    6.0
    Really enjoyed the location. Our room was clean and warm with all that was needed.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Obviously the lack of a lift. I’m sure once renovations start a lift will be first on the list!

    It is clearly a place in need of updating in certain areas- ie the lift. Can accept non contact check in- and telephone number given if anything needed. The hotel has a lovely history and I’m sure that the new owners will make everything needed to modernise but also to keep the hotel’s charm.

    Stayed in October 2024

  • Reviewed: September 19, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    T.v. doesn't work

    Staff extremely friendly and helpful

    Stayed in September 2024

  • Reviewed: September 16, 2024

    7.0
    Wont get a better option at this price inthis locatiom
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights

    Some amenities in room were missing

    It is clean, there was no staff at the reception at anytime of the day. The facilities are somewhat modern even though the room looks old. I would say a bit on the pricier side given that the place is very old but the location is perfect.

    Stayed in September 2024

  • Reviewed: August 28, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    windowsill's were very dusty as was the floor under tables in the room. Hotel is in need of renovation.

    Restaurant service was great, so was the food. Staff was helpful and knowledgeable about the history of the hotel. Beds were comfy.

    Stayed in August 2024

  • Reviewed: August 26, 2024

    7.0
    I will go back again
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night

    I would have like to have seen staff to maybe ask questions. I personally would have preferred a room away from the stairs

    The check in and out process is seamless and easy.

    Stayed in August 2024

  • Reviewed: July 23, 2024

    5.0
    I’m torn about this place. The price was great, the location was great, but I felt like no one really cares. My guess i
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Incredibly outdated. Peeling wallpaper, amenities were stingy (towels, pillows, toiletries). No coffee machine in my room (ok- so this was in the property description) but I had to bring in my own water to fill lobby coffeemaker. No elevator.

    Location was great. Manager was VERY helpful and accommodating with any issue I had. Bed was comfortable, and it was quiet in my wing of the Inn.

    Stayed in July 2024

  • Reviewed: July 11, 2024

    6.0
    Satisfactory
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    No fridge

    Close to everything

    Stayed in July 2024

  • Reviewed: March 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 7 nights

    Keep in mind that if you need something, you will need to contact the hotel through text or other means. Check-in, check-out, and anything that needs cleaned or replaced in the room during the stay, you will need to ask for. If you prefer not to be disturbed, this is great, but if you like to have someone available and regular turndown service, you'll need to ask.

    Good for the price, comfortable if a little worn.

    Stayed in March 2024

  • Reviewed: February 5, 2024

    5.0
    Disappointed in the lack of cleanliness and uncomfortable bed/shower experience. Good location though
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    I was disappointed to find dirty shoes under the bed that had clearly been left there by previous visitors. Also, there was no front desk staff, so it was hard to voice any frustrations in the moment. The bed was also very stiff and the hot water stopped working after about 1 minute of showering.

    I like the location and proximity to the town and Whiteface Mt.

    Stayed in February 2024

  • Reviewed: January 16, 2024

    7.0
    It was fine--better than I expected, frankly.
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights

    Not sure about the room locks as I accidentally opened another room with my key!

    Bed was good, I think new. Bathroom was clean

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    Lovely stay at the historic hotel
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night

    The place needs to be renovated but overall the price/quality balance is good.

    Our room was very comfortable. I loved the hardwood floors in the room. I also liked that you can get hot water for tea downstairs.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    5.0
    It was an adventure.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Insufficient heat in rooms. TVs did not work. Not enough blankets for the season. Not all electrical outlets were functional. Wallpaper was peeling off. No milk or creamer for the coffee. No elevator and no one to help with carrying up suitcases. Only 1 key per room.

    The location is good. The size of the accommodation was very good. The beds were comfortable. towels were ample and good. Ample parking.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Tv sucked. Thin walls.

    Very plain, very fine. Good parking

    Stayed in December 2023

  • Reviewed: December 3, 2023

    5.0
    Hotel with good potential but
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    *Propeté *Pas de chauffage dans la salle.de bain *Store cassé "Pas de service

    Near city center Matelas confo

    Stayed in December 2023

  • Reviewed: October 31, 2023

    6.0
    Although it was a fine stay for my husband & I my 86 year old mom found it difficult…
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights

    Texting to get ammenities - like ice.. Keys left unsupervised after 5pm TV station availability Not handicap accessible

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Old charm hotel
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Narrow and steep stairs.

    Old charm of the hotel and it's location.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    7.0
    Stay was pleasant. Would stay again.
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was out of commission.

    I enjoy staying at older style hotels that have some history and personality to them. Unlike most modern industrial chain hotels. The restaurant attached to the hotel was also pretty good.

    Stayed in September 2023

  • Reviewed: October 19, 2023

    7.0
    Very comfortable
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The beds are really comfortable and well cleaned and very neat. I would stay here more then any other hotel.

    Stayed in September 2023

  • Reviewed: October 15, 2023

    7.0
    It served its purpose
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Stained carpets, no staff on site and very thin walls

    Stayed in October 2023

  • Reviewed: October 14, 2023

    5.0
    It was ok for sleeping. Won't be back.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights

    No staff available to service guests. Room guests are on their own to solve facility issues. Water cooler on main floor was empty, so not able to make coffee or access drinking water. Room was decent. Bed was not made well. Curtains were twisted. Took time to fix the rods so that the curtains would close. TV continuously lost signal while streaming. The bathroom was clean, but soaps were tiny. Restaurant is below par for such a great location.

    The location was great.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night

    A bit dated.

    quiet, great location walkable to main street. Interesting history to the place. I will be back!

    Stayed in September 2023

Showing 1 - 25

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