20145 Eastway Village Dr, Humble, TX 77338, United States
#39 of 44 hotels in Humble
Guests' ChoiceBased on 109 hotel reviews
5.9Cleanliness
6.3
Comfort
6.3
Location
7.1
Facilities
6.1
Staff
6.6
Value for money
6.6
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 12, 2025
Walter
United StatesFirst room the smoke detector was beeping( low battery possible) we were given another room so no problem- no coffee maker/ no Kleenex - these would be nice
Price was reasonable for accommodations
Stayed in May 2025
Reviewed: January 1, 2025
Williams
United StatesThe mattresses were dirty and had stains on them. And I found a roach in the refrigerator. Overall pleasant though.
Stayed in December 2024
Reviewed: November 19, 2024
Lorenzo
United StatesThere was no breakfast served.
Stayed in November 2024
Reviewed: August 4, 2024
Taylor
United StatesI needed a place to stay while waiting to move into my new place. I work nights and go to bed late because of this. There are no do not disturb signs and housekeeping woke me up every single day without fail, I talked to the front desk and I was supposed to only receive housekeeping two days a week so I could sleep but that was never communicated to the housekeeping and I was still woken every day of my stay there. Also during my stay I killed probably 30 bugs including a big cockroach.
I liked the location, it was very convenient and close to work, quick access to the freeway
Stayed in August 2024
Reviewed: May 2, 2024
Blessings
United StatesTv didn't work Being up so high
It was quite
Stayed in May 2024
Reviewed: March 11, 2024
Freeman
United StatesIt was okay
Location
Stayed in March 2024
Reviewed: November 22, 2023
Keveticia
United StatesThere were some problems w my door to whereas it wouldn’t stay closed and it was able to be opened without a key at certain periods of the night. I stayed here with my 10 yr old daughter so it was pretty alarming.
The staff and everyone was great. The room service was effective and quick and friendly, very accommodating.
Stayed in October 2023
Reviewed: July 10, 2023
Joe
United StatesFound out after checking in that the pool was closed. This should have been told before booking. I would have found another hotel. I was offered to check out early, but wouldnt get a fefund for 3 weeks,
Location. I do like staying here for it is convenient to where I need to go.
Stayed in July 2023
Reviewed: January 9, 2023
Brune
United StatesThis review is hidden because it doesn't meet our guidelines.
Reviewed: December 13, 2022
Carlethea
United StatesThat they ain't just the best of hotel's but overall they was cool
The rooms was pretty clean
Stayed in December 2022
Reviewed: October 27, 2022
Arizona
United StatesShower no pressure. and takes to long to get hot water.and office staff needs to have better attitude.
Stayed in October 2022
Reviewed: October 6, 2022
Roy
United StatesI didn’t have hot water ,water was warm and it was all the way on hotttt and the TV remote didn’t work had to keep getting up too change channels
it was clean and staff friendly
Stayed in October 2022
Reviewed: June 4, 2025
Amiriam
United StatesThe staff
Nothing
Stayed in May 2025
Reviewed: April 6, 2025
Nita
United Statesi was told i would be accomdated if i arrive early and i ddid . After being in a Car for 6 hours iwas told i had to come back at 3 pm So i csnce snd went to Express Inn& Suites and the room was nice and clean no complaints paid a extra 20.00 for checking in a few hours early .
Stayed in April 2025
Reviewed: December 22, 2024
Sergio
United StatesThere is lead information taking that I was staying at an American best value inn and to my surprise it was a cheap motel line hotel
I have already sent an email to complain about it. The ad in booking.com has misleading information. It is advertise as an American best value inn, however, the hotel has a very different name
Stayed in December 2024
Reviewed: December 3, 2024
Lynnette
United StatesDidn’t feel safe, was dirty and run down and they have roaches climbing all over the bed.
I left early due to an emergency and the manager said he would Credit my back the last 4 days to my credit card. He never did. And no one is answering the phones
Stayed in November 2024
Reviewed: November 18, 2024
Majdy
Jordanthe sheet were not clean and there are bugs and cockroach in the room , the hotel have no security, the wifi is weak
Only the location
Stayed in November 2024
Reviewed: July 22, 2024
James
United StatesIt Was comfortable quiet
Stayed in June 2024
Reviewed: July 7, 2024
Joe
United StatesFor 2nd year in a row, the pool was not open even when I inquired in advance. This time, not only was the pool drained, it will be removed. The major reason I booked here was for the pool. When I mention this, the only response was I can check out and go somewhere else. I love the place over all, but will never stay here again.
Location to everywhere I need to go.
Stayed in July 2024
Reviewed: June 26, 2024
Bannon
United StatesThe pool has no water in it
The location
Stayed in June 2024
Reviewed: June 21, 2024
Irene
United StatesThe pictures were misleading, the rooms were dirty I said rooms, I had to request another one the one they gave me looked like a murder scene walls it was ugly .
Stayed in June 2024
Reviewed: June 15, 2024
Matula
United StatesIt looked nothing like what the pictures looked like. Was not clean towel dirty blankets hand stains all over both of them on sheets and comforter
Stayed in June 2024
Reviewed: June 12, 2024
Angela
United StatesBeing woke up by two prostitutes knocking on my door at 2 AM. The building exterior and pool needs to makeover. It looks like it’s in progress because there have been some upgrades to the room so I guess they just haven’t gotten to it yet.
I was able to get a good nights rest most of the night. I actually enjoyed my stay overall. Their prices are budget friendly, the room was clean and did not smell like cigarette smoke or weed smoke. There was no bedbugs or roaches. There was hot water unlike another property that I booked where I had to take a cold shower and sleep in my car which is where I am as I am typing this review wishing that I just extended my stay another night instead of booking somewhere else because it was $10 cheaper. Yes you get what you pay for.
Stayed in June 2024
Reviewed: May 27, 2024
Zharnae
United StatesBugs in the bathroom, dirty sheets and towels. All around not clean and unkept.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content