1600 West Loop South, Houston, TX 77027, United States of America
#2 of 436 hotels in Houston
Guests' ChoiceBased on 167 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.6
Staff
9.6
Value for money
9.0
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Yosef
IsraelThe bast hotel in Houston
Stayed in March 2024
Reviewed: April 23, 2024
Antoinette
United States of AmericaNothing not to like
The location centrally located. Excellent stay
Stayed in April 2024
Reviewed: April 15, 2024
Krystal
United States of AmericaI love the hospitality, very clean, great and attentive employees.
Stayed in April 2024
Reviewed: April 9, 2024
Youssef
Saudi ArabiaA grab bar should be added in the shower for safety
Elegance and high quality
Stayed in April 2024
Reviewed: March 26, 2024
Osagie
NigeriaAir conditioning tends to go off in the middle of the night resulting in warm conditions in the room
Location and quality of the amenities
Stayed in March 2024
Reviewed: March 18, 2024
Shu
United States of AmericaWe tried to stay at the JW downtown but ended up coming back to our favorite spot - Post Oak:0)
Stayed in March 2024
Reviewed: March 17, 2024
Christia
United States of AmericaThe beds weren’t soft enough. I expected to able to adjust and control the level of hard or softness of the mattress. That honestly was the only thing that didn’t live up to my expectations.
Everything! It’s exceptionally amazing!
Stayed in March 2024
Reviewed: March 8, 2024
Robert
United States of AmericaOut of anyone's control but it was highly busy.
Stayed in February 2024
Reviewed: February 19, 2024
Steven
United KingdomBeautiful property. Extremely clean and well finished and good facilities
Stayed in February 2024
Reviewed: February 19, 2024
Ronmia
United States of AmericaThere’s not anything I didn’t like. If I had any thing that I think could have been or be better this is what I’ll share. It took the hot water a while to warm up (you had to keep the cold water off initially. It could impact from the cold front so it’s understandable.), there weren’t any identifiable fans in the bathroom (especially the toilet area which was odd to me), and what would have been the fridge in our room was filled with highly overpriced items so we couldn’t really have leftovers from any of our outings. It was actually fun looking at the item list price vs what we’ve paid for those items outside of the hotel. I thought it was too pricey for the overall stay/experience. Don’t get my wrong it’s a beautiful hotel, in a great location, and many other things, but I do think it could be a couple hundred dollars less per night regardless of the 5-star status. I’m glad we got to go and experience the stay as a date night/gift to my wife to wrap up the Valentine’s love week I planned. We’ll see what the future brings on another visit.
The property was beautiful and I think the staff made it that much more enjoyable. The restaurants, wine bars, and others within and around were much appreciated. We were able to take advantage and enjoy a couple of places. The room was lovely! The view was amazing and the bathtub was probably my favorite amenity lol. We’re both a sucker for a relaxing tub that we can stretch out in completely and woosah. The room was clean and we appreciated the extra touches such as the umbrella, emergency flashlight, light in the closet, tv in the bathroom, lighting options, automatic curtains, and the dual tv’s (bed and lounge areas).
Stayed in February 2024
Reviewed: December 13, 2023
Junaid
KuwaitGreat location
Stayed in December 2023
Reviewed: December 8, 2023
Mindi
United States of Americanothing
Breakfast was great - we ate at the Bloom and Bee; beautiful setting and great meal. I highly recommend to anyone looking for lovely options for breakfast, lunch or dinner in a beautiful atmosphere. We ate dinner one night at Willie G's and another at the local brew pub - both were amazing and had great food. I highly recommend Willie G's, you can walk from the Post Oak and the brew pub in on the first floor, great for arrival night as it's casual and high energy.
Stayed in December 2023
Reviewed: December 1, 2023
Marija
SwitzerlandIt is close to highway - nowhere to walk except in a shopping mall that is nearby.
Great manicure and pedicure service. Great restaurants. Comfortable room.
Stayed in September 2023
Reviewed: November 21, 2023
Jekorey
United States of AmericaAmazing design luxury at its finest
Everything
Stayed in November 2023
Reviewed: November 18, 2023
Amanda
United KingdomModern with a twist and extra good ideas. Wonderful cafe with delicious juices. Good gym and a very glamorous swimming pool. Convenient.
Stayed in November 2023
Reviewed: November 14, 2023
Ernest
United States of AmericaComfortable and peaceful
Stayed in November 2023
Reviewed: November 13, 2023
Stephen
United States of AmericaA little garish
Clean, new
Stayed in November 2023
Reviewed: October 27, 2023
Adolph
United States of AmericaEverything was great
Everything was great
Stayed in October 2023
Reviewed: October 22, 2023
Rob
United States of AmericaNothing
Beautiful and elegant
Stayed in September 2023
Reviewed: October 17, 2023
Ahmed
Omansome kind coffees and water supply need in the room , if some guest required small fresh fruits
Overall excellent hotel , I like place and locations , staff are very friendly , hotel rooms and facilities are above than standard
Stayed in September 2023
Reviewed: October 14, 2023
Francis
FranceEverything was good.
Beautiful hotel. Very good taste overall. Very comfortable. Impeccable.
Stayed in October 2023
Reviewed: October 12, 2023
Brent
United States of AmericaNothing
Everything
Stayed in October 2023
Reviewed: October 9, 2023
Naaman
United KingdomThe wardrobe in the bedroom is too small. Not enough hanging space for two people staying 3 nights at the hotel. The lobby and common areas of the hotel are freezing cold. The A.C. Was too fierce. I’m
First class service.
Stayed in October 2023
Reviewed: October 6, 2023
Ramzy
United States of AmericaGreat location
Beautiful, well located, comfortable
Stayed in October 2023
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