9.0

Reviews of The Preston House and Hotel 3 stars

428 East Main Street, Riverhead, NY 11901, United States

  • Heather

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Julie

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    The staff was extremely kind and accommodating. We arrived a little early but they checked and the room was ready so they let us check in early. All of the staff was friendly, sincere and helpful.

    Everything was great

    Property response:

    Thank you for a great review, Julie! A pleasure to host you.

    The Preston House and Hotel
    23 July 2025
  • Anonymous

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review
  • Mei

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review

    Clean

  • Melinda

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
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  • Christopher

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
  • Milica

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
  • Thomas

    Reviewed: 25 April 2025 · Stayed in February 2025

    Verified review
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  • Christopher

    Reviewed: 22 April 2025 · Stayed in March 2025

    Verified review
  • William

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review
  • Curtis

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review

    Great rooms, very helpful staff, good location, plenty of parking

    Property response:

    Thank you for your review, Curtis! A pleasure to host you

    The Preston House and Hotel
    22 April 2025
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  • Sandra

    Reviewed: 16 April 2025 · Stayed in April 2025

    Verified review
  • C

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review

    Clean room, shower was nice, bed comfortable.

    Concrete floor, did not like that. Concrete damaged in spots, not warm, concrete looks cold and bare. The website shows robes for the room, we had no bathrobes.

    Property response:

    Thank you for your review! We are sorry the hotel did not meet your expectations during your visit but pleased to see the staff earned high marks as we strive to make every stay memorable.

    The Preston House and Hotel
    14 April 2025
  • Ralph

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review

    Very clean, comfortable and quiet.

    Property response:

    Always a pleasure to host you! We look forward to your next stay. Thank you for a great review!

    The Preston House and Hotel
    7 April 2025
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  • Pedro

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    The staff was very friendly and dealt with queries and requests promptly. The hotel restaurant is very good, with abundant and varied food and very friendly staff. Our room was very spacious.

    Parking is free, although it should be noted that it is located in the city center and on one occasion we had to park in the nearby hotel parking lot because the hotel parking lot was full, possibly because of some nearby event that filled all the spots (this was a solution offered by the hotel itself when we asked what we were doing with our car). It was a bit uncomfortable to think what would happen in high summer season if you wanted to park and didn't have secured parking after driving all day. The sofa beds are very uncomfortable, as it is a spring bed base, nothing comparable to the main bed, which is king size, at least in our case. If you stay for several days, you may not rest too well. Perhaps it would be more convenient to think of better quality beds in case of traveling in a group and needing additional beds. In the living room you are supposed to have something like a kitchen, although you simply have a sink and a refrigerator. You can't heat up a glass of milk for the kids, for example, since it doesn't have a microwave. You're not really thinking of cooking in a hotel room, although it's not understandable that the design of the room is like a kitchenette, with a sink and fridge, and there's not even a microwave. The sink was quite dirty, although I understand that some client would use some product that deteriorated it quite a bit. On the other hand, in the design of the room it is not understandable that there is a terrace type table (metal chairs and tables) and not something a little more elegant, taking into account the type of hotel in general.

    Property response:

    We are sorry to hear of your disappointment after you left! Microwaves are available for all guests upon request. Parking is free and when our lot fills (as can happen), we have alternative parking lots to suggest - one is across the side street our Hotel is on. I further apologize as none of our rooms offer kitchenettes but do provide a mini-fridge. The room type you had booked also includes a wet bar (sink). We appreciate the review as it gives us the feedback to improve! Safe travels

    We are sorry to hear of your disappointment after you left! Microwaves are available for all guests upon request. Parking is free and when our lot fills (as can happen), we have alternative parking lots to suggest - one is across the side s… Show more

    The Preston House and Hotel
    27 March 2025
  • Danielle

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    Staff are super friendly rooms are very clean continental breakfast included

    Property response:

    Thank you for a great review, Danielle! Pleased to host you

    The Preston House and Hotel
    17 February 2025
  • Thomas

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review
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  • Brittany

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review

    Amazing experience as far as cleanliness, facility, location, STAFF! Special shoutout to Danielle for being an absolute gem with helping us that day!

    Pricey, but that is riverhead LI for you!

    Property response:

    Thank you Brittany for your review! We loved hosting you and hope you'll visit us again

    The Preston House and Hotel
    9 October 2024
  • Shari

    Reviewed: 2 September 2024 · Stayed in September 2024

    Verified review

    Loved the location loved the comfy bed huge bathroom friendliest staff

    Only thing wish they had make up mirror

    Property response:

    Thank you for sharing such a special time with us, Shari! (& such a sweet review!!) Come visit again soon

    The Preston House and Hotel
    3 September 2024
  • 7.0 Good
    Michael

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review
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  • Helen

    Reviewed: 29 June 2024 · Stayed in June 2024

    Verified review

    Fantastic room, comfortable bed.

    Basic breakfast. A shame the restaurant was shut but due to open on the day we left.

    Property response:

    Thank you for your review! It was a pleasure to host you & we look forward to hosting you again in the future. Safe travels!

    The Preston House and Hotel
    3 July 2024
  • Ed

    Reviewed: 27 June 2024 · Stayed in June 2024

    Verified review
  • Dorene

    Reviewed: 10 June 2024 · Stayed in June 2024

    Verified review

    Great attention to detail with decor. Very large and comfortable room.

    I wished there was more happening in the town, but it was a great location for our travel.

    Property response:

    We appreciate your review! Thank you for choosing The Preston during your travels

    The Preston House and Hotel
    3 July 2024
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  • Michael

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    Property was beautiful and very well kept

    Nothing. The place was perfect.

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