Reviews of The Preston House and Hotel 3 stars
428 East Main Street, Riverhead, NY 11901, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe staff was extremely kind and accommodating. We arrived a little early but they checked and the room was ready so they let us check in early. All of the staff was friendly, sincere and helpful.
Everything was great
Thank you for a great review, Julie! A pleasure to host you.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewClean
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 April 2025 · Stayed in February 2025
Verified reviewReviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewGreat rooms, very helpful staff, good location, plenty of parking
Thank you for your review, Curtis! A pleasure to host you
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewClean room, shower was nice, bed comfortable.
Concrete floor, did not like that. Concrete damaged in spots, not warm, concrete looks cold and bare. The website shows robes for the room, we had no bathrobes.
Thank you for your review! We are sorry the hotel did not meet your expectations during your visit but pleased to see the staff earned high marks as we strive to make every stay memorable.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewVery clean, comfortable and quiet.
Always a pleasure to host you! We look forward to your next stay. Thank you for a great review!
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewThe staff was very friendly and dealt with queries and requests promptly. The hotel restaurant is very good, with abundant and varied food and very friendly staff. Our room was very spacious.
Parking is free, although it should be noted that it is located in the city center and on one occasion we had to park in the nearby hotel parking lot because the hotel parking lot was full, possibly because of some nearby event that filled all the spots (this was a solution offered by the hotel itself when we asked what we were doing with our car). It was a bit uncomfortable to think what would happen in high summer season if you wanted to park and didn't have secured parking after driving all day. The sofa beds are very uncomfortable, as it is a spring bed base, nothing comparable to the main bed, which is king size, at least in our case. If you stay for several days, you may not rest too well. Perhaps it would be more convenient to think of better quality beds in case of traveling in a group and needing additional beds. In the living room you are supposed to have something like a kitchen, although you simply have a sink and a refrigerator. You can't heat up a glass of milk for the kids, for example, since it doesn't have a microwave. You're not really thinking of cooking in a hotel room, although it's not understandable that the design of the room is like a kitchenette, with a sink and fridge, and there's not even a microwave. The sink was quite dirty, although I understand that some client would use some product that deteriorated it quite a bit. On the other hand, in the design of the room it is not understandable that there is a terrace type table (metal chairs and tables) and not something a little more elegant, taking into account the type of hotel in general.
We are sorry to hear of your disappointment after you left! Microwaves are available for all guests upon request. Parking is free and when our lot fills (as can happen), we have alternative parking lots to suggest - one is across the side street our Hotel is on. I further apologize as none of our rooms offer kitchenettes but do provide a mini-fridge. The room type you had booked also includes a wet bar (sink). We appreciate the review as it gives us the feedback to improve! Safe travels
We are sorry to hear of your disappointment after you left! Microwaves are available for all guests upon request. Parking is free and when our lot fills (as can happen), we have alternative parking lots to suggest - one is across the side s… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewStaff are super friendly rooms are very clean continental breakfast included
Thank you for a great review, Danielle! Pleased to host you
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewAmazing experience as far as cleanliness, facility, location, STAFF! Special shoutout to Danielle for being an absolute gem with helping us that day!
Pricey, but that is riverhead LI for you!
Thank you Brittany for your review! We loved hosting you and hope you'll visit us again
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewLoved the location loved the comfy bed huge bathroom friendliest staff
Only thing wish they had make up mirror
Thank you for sharing such a special time with us, Shari! (& such a sweet review!!) Come visit again soon
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewFantastic room, comfortable bed.
Basic breakfast. A shame the restaurant was shut but due to open on the day we left.
Thank you for your review! It was a pleasure to host you & we look forward to hosting you again in the future. Safe travels!
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewReviewed: 10 June 2024 · Stayed in June 2024
Verified reviewGreat attention to detail with decor. Very large and comfortable room.
I wished there was more happening in the town, but it was a great location for our travel.
We appreciate your review! Thank you for choosing The Preston during your travels
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewProperty was beautiful and very well kept
Nothing. The place was perfect.