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  5. Reviews of The Rialto Hotel

Reviews of The Rialto Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1219 Matamoros, Laredo, TX 78040, United States

#13 of 36 hotels in Laredo

Guests' Choice

Review Score

Based on 89 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    9.1

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Showing 1 - 25

  • Reviewed: July 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights

    Staff was extremely helpful and kind.

    Stayed in June 2025

  • Reviewed: May 14, 2025

    8.0
    Perfect
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No

    Good

    Stayed in May 2025

  • Reviewed: April 22, 2025

    8.0
    I liked the friendly cats in the parking area.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing special. It was windy day and the window rattle was a bit noisy.

    Friendly staff. Lots of cats. Unique installation. (It was a hospital before)

    Stayed in April 2025

  • Reviewed: March 27, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed for two days. The card the front desk gave me doesn't opened the door at all I was tired from my travel and to find out that the card not open the door it was frustrating. The tv was not operating when I turned on. The front desk lady named Smeralda was polite and she treated me well. The bathroom downstairs was not locked properly the door was opening while I was using the bathroom. Overall it was nice my staying. Room was spacious and comfortable it has a kitchen, sink, microwave, refrigerator. The cats were nice and well behaved 😊 They were the only one who greeted me. Front desk people need to have a welcome smile to everyone not to the ones they know.

    Is near to many stores and closed to Greyhound bus station.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Positive experience.
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No Kleenex or cups in the room. That might have been an over sight. The bed lamp didn’t work, but I never informed the front desk.

    Feels like a family run establishment….not sure, but has that sort of feeling to it. Right near the border…classic historical hotel. A little pricey, but fair and “vale de pena”. Have stayed numerous times.

    Stayed in March 2025

  • Reviewed: March 7, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast area was small and uncomfortable

    Loved the historic vibe

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor continental breakfast, I wish there was some hot breakfast buffet.

    Great comfy bed

    Stayed in February 2025

  • Reviewed: January 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Hard to heat the room in winter Included breakfast disappointing

    It's in a stylish building downtown and the rooms are well maintained in 1half 20th century style. Efficient staff at reception at checkin. Easy parking in front of entrance Elevator You may or may not like what you see in downtown Laredo and by 8pm the streets are pretty much deserted, but it is safe there. Most restaurants close by that time, some are open until 9. If you feel like a burger or wings, try ALAburger.

    Stayed in January 2025

  • Reviewed: September 11, 2024

    7.0
    The Rialto was exactly what we needed - great location, friendly service, no frills.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Hard boiled eggs would have been great - some kind of protein - and some other sugarless options.

    Continental breakfast was ok. Fruit, wheat bread, white bread, and white bagels with butter and jam. Flavored yogurt, coffee, and muffins.

    Stayed in September 2024

  • Reviewed: August 5, 2024

    8.0
    It was good for me, but the elevator needs to get fixed.
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    What about blueberry muffins?

    It was good

    Stayed in August 2024

  • Reviewed: June 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    This is not the hotel's fault, but the general area around the hotel is not that great. I chose the hotel because it was very close to why I was there. That being said, I didn't have any issues.

    The room was clean, the bed was comfortable, and the AC rocked.

    Stayed in June 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Missing coffee maker in the room

    Distance to border

    Stayed in May 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very basic.

    The room was enormous! I liked the mix of vintage furniture and modern amenities.

    Stayed in April 2024

  • Reviewed: February 28, 2024

    8.0
    Good historical hotel
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The tv only has a few local channels in Spanish.

    They have done a nice job restoring this building. It is clean and restively quiet. The staff are excellent.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our key cards would keep demagnetizing so we had to keep getting them rescanned down at the lobby. The coffee was not very strong.

    The room was clean, the bed was comfortable, and we felt safe during our stay. The staff were very friendly and readily helped us when needed.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    9.0
    Great experience, great staff
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The light was kind of dim in the bathroom, but no real complaints

    The environment, the staff was AMAZING, loved the old charm and how older parts were preserved

    Stayed in December 2023

  • Reviewed: July 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No soap in the shower

    Stayed in July 2023

  • Reviewed: May 23, 2023

    9.0
    very enjoyable interesting place.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    I have not complains, we only stayed the night.

    Antique building and decor.

    Stayed in May 2023

  • Reviewed: February 8, 2023

    9.0
    nice stay in historic building in downtown Laredo
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    Basic breakfast, basic towels. This isn't a luxury hotel, but if you appreciate old-fashioned, and want to be in the center of old Laredo, it's a great choice.

    We had a fifth-floor corner room with many windows (which open), looking out over the plaza. Very interesting historical building. Large room, comfortable. Met the owners, who are quite hands-on; staff is also great. Excellent location in the center of old downtown, very walkable. Felt safe, half mile from the border.

    Stayed in February 2023

  • Reviewed: February 6, 2023

    7.0
    The place was small but comfortable. Built in 1925, so the walls were thin so we heard our neighbors
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    The room was a bit small and had a heater and air conditioner separate from each other.

    The hotel was built in 1925, so the nostalgia of place was unique.

    Stayed in February 2023

  • Reviewed: September 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really comfortable and a great price

    Stayed in July 2022

  • Reviewed: August 3, 2025

    10
    Ice saving experience.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    Cats didn't look happy enough. Wouldn't eat from me.

    Great bohemian hotel.

    Stayed in August 2025

  • Reviewed: May 15, 2025

    10
    Very pleasant, excellent staff, clean, pet friendly.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I have no complaints at all.

    Very unique, restaurant on site.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    10
    You’re awesome
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    You are the best

    What can I say? You’ve been my safe place for 2 years and it will be forever

    Stayed in May 2025

Showing 1 - 25

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