The girls are the pool bar were not that nice because I asked to have my drink remade.

Our room view was great. The prices were outrageous!

Stayed in September 2025

The waiting room in the spa

I loved the steak house

Stayed in August 2025

Great property . Easy access and great lobby area

Stayed in August 2025

Phone system inoperable as designed. Had to call hotel operator for routing to any service items. No direct dial as displayed on the phone.

Great staff. Beautiful property and amenities.

Stayed in August 2025

Very close to the sea, Nice pool, Great restaurant choices & attentive service every time. They weren't operating a laundry service at the time but did me a favour because I'd run out of clean clothes! Thank you

Stayed in July 2025

I had to wait for my room for 30minuts after checking in

Beautiful place

Stayed in July 2025

It was pricy, poolside drinks were expensive, and bathroom needed updating.

Proximity to the beach and restaurants

Stayed in June 2025

We got stuck with the view of building AC system blocking some of the ocean view. I had requested a great view because it was my husband's bday and assured me we would but it didn't happen.

The private cabanas

Stayed in June 2025

It’s cashless

Everything

Stayed in June 2025

Our bedside lamps were not functioning

Great restaurant amenities were nice

Stayed in June 2025

It was under construction at time of visit but really there was nothing I did not like

The pool bar was fabulous. Loved location great views. Would have loved to have stayed longer

Stayed in May 2025

The pool was too crowded and it took a long time to place a drink order at the swim up bar.

Great location and nice staff.

Stayed in June 2025

Wi-Fi on property is poor. You have to turn it on and off every 10 minutes and there isn’t a Wi-Fi accessible for the whole resort. You have to literally switch from lobby to guest depending where you are in the resort and it only last 15 mins at best. You would think you would get great service for the price however i am disappointed. Interior also looked better 2 years ago the last time visited and didn’t have WiFi problems.

The bar at the pool I love it

Stayed in June 2025

to expensive

tea party and bird also goat yoga

Stayed in March 2025

The A/C in the suite was so loud had to turn it off in order to sleep then was to hot in the room

Stayed in May 2025

There were too many extra costs (cabanas and chairs at the pool, etc.). There was one section of cabanas that was for adults only (and of course all cabanas required a reservation plus an additional cost). In our hotel room, the shower head was loose in the stone tile and there was a large gap underneath and alongside the shower door, which resulted in water leakage onto the floor whenever you took a shower.

The steak restaurant was excellent (though pricey), the location was fantastic, and the service was overall good. The decor and cleanliness were outstanding. The valet service was friendly and efficient. All of those fellas were nice and thus pleasant to deal with.

Stayed in March 2025

Parking lot security. My car was riffled through, and some small things were stolen.

The amenities and atmosphere.

Stayed in March 2025

For the amount, there should be a basic complimentary breakfast. Kids should have a nine o'clock curfew at the pool/hot tub.

Very clean, beautiful room and pool. Loved the Mixology event and the staff.

Stayed in March 2025

No dislikes.

Customer service was great and the Christmas trees and Holiday decorations on the lobby level were fantastic! Great place to visit over the holidays! We loved the restaurants on the property and the resort style pool was awesome. The entire pool was heated (which we were not expecting) and they had a swim-up pool bar that was open until 1am Mon-Thurs, and 2am on the weekends. They also have a hot tub and fire pit and good music playing around the pool area. We had a balcony facing the beach on the seawall and pool which was awesome. Our room was quiet and even though the pool was below us, we could not hear the music from the pool which is just how you want it to be. Overall, the The San Luis Resort Hotel was in a great location and the restaurants in the resort and around the resort were also great. Great views of the city and beach from our room on the 14th floor. We look forward to going back!

Stayed in January 2025

The room was not completely clean and well maintained with peeling ceiling paint and mold growing on the caulking around the tub.

Staff, amenities, how quickly everyone was willing to help. Especial shoutout for customer service to the manager from Blake's Bistro! Can't remember her name but she was the absolute best and even brought my husband's jacket to our room when he forgot it.

Stayed in January 2025

We had a premium King room. It was small. The balcony was small. The bathroom was a disaster. Very small and had a very low ceiling, very low counters. I am short but my husband is tall. The heights of everything in the bathroom was like child level height. The shower door was awkward and difficult to use. It was a step in combo bath/shower and difficult to get in and out of especially with the door and it's probably a safety hazard. Worst of all, we had only slightly warm water in the shower. The sinks had very hot water.

The view was wonderful. And the location was excellent. We walked on the beach a lot. We walked to restaurants along the seawall to eat. Super convenient.

Stayed in November 2024

Price too high.

Pool was open until 2 am. Enjoyed shopping at the resort. Relaxing environment.

Stayed in October 2024

The property itself was under construction during our stay and we were not informed until our arrival and heard the drills. The stores were closed due to the construction so that was very frustrating since I had a gift certificate to the stores inside the resort. I asked numerous employees and was told by each of them a different day they would be open.

Everyone was very attentive to all of mine and my husbands needs.

Stayed in October 2024

Just would have like to see the entrance it was under construction heard it’s going to be wonderful. Also internet service was pretty slow. But made us stay off our phones. Love this place so this is not a deterrent for coming again.

The food was great and the views. Love the Bar they had very intimate with piano and singer at night. Everyone was nice and very apologetic of the construction going on. Hands down best view in Galveston beach.

Stayed in October 2024