Reviews of Seacoast Suites on Miami Beach 4 stars
5101 Collins Avenue, Miami Beach, FL 33140, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewNeeds updates
Outdated
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLocation was excellent. Nice that they include 2 chairs per rental condo.
Building is outdated. Policies regarding towels are ridiculous considering the price of the rental. You have to turn in dirty towels downstairs to get clean ones. Kitchen had a coffee machine and toaster but no pots or pans (we had to buy some) and a few plates and cups. We ran out of toilet paper after 2nd day and had to go downstairs to ask for a new roll. We are used to hotels that provide more supplies or come to the room proactively at least offering supplies. It felt like hotel is tight for money and cutting corners or weary of guests who may not be careful with supplies. Neither scenario is ideal.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBig room
They canceled me booking because when I was in flight they couldn’t take money from my credit card. But they could try to do it earlier… I came in the hotel at 23 and nobody was in the reception. The security was very rude and in booking it was possible to book once again but the security told me that nobody would give me the keys… so I had to go to the other hotel for one night. Also the air condition is too loud.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNothing it was full of mould
The property was dirty full of mould and you were only allowed one towel at the pool A day
Dear Suzana, Thank you for your feedback. We're sorry to hear about your experience and will look into the issues you mentioned to ensure they’re addressed. Your comments help us improve. Best regards, Debbie
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was not clean
Dear Omar, Thank you for your feedback. We're sorry to hear that cleanliness did not meet your expectations. Your comments have been noted, and we’ll address this with our team to ensure better standards moving forward. Best regards, Debbie
Dear Omar, Thank you for your feedback. We're sorry to hear that cleanliness did not meet your expectations. Your comments have been noted, and we’ll address this with our team to ensure better standards moving forward. Best regards, D… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation and view were great! Size of apartment was more than enough.
The room service staff was absolutely horrible! This is not a full service hotel! They don’t give extra pillows or towels and the kitchen barely had any plates, utensils, cups etc… The beds were extremely uncomfortable. But the worst part was absolutely the housekeeping staff! He was so rude to my father just for asking for extra pillow for medical reasons. And he insulted him in front on my young children! Very unprofessional and not customer service friendly. We were treated like we should be grateful to have a place to stay rather than paying customers!
Dear Guest, Thank you for sharing your experience. We’re glad you enjoyed the location and view, but we are truly sorry to hear about the issues you faced with our staff and amenities. This is not the standard of service we strive to provide, and we take your concerns very seriously. We will investigate this matter thoroughly to ensure it does not happen again. We appreciate your feedback and hope you might consider giving us another chance in the future. Best regards, Debbie
Dear Guest, Thank you for sharing your experience. We’re glad you enjoyed the location and view, but we are truly sorry to hear about the issues you faced with our staff and amenities. This is not the standard of service we strive to provid… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation on the Beach is amazing 👏
Check-in was not the best and breakfast had limited options.
Dear Aik, Thank you for your feedback. We’re glad you enjoyed our amazing beachfront location! We apologize for the check-in experience and limited breakfast options, and we’ll work on improving these areas. We hope to welcome you back soon! Best regards, Debbie
Dear Aik, Thank you for your feedback. We’re glad you enjoyed our amazing beachfront location! We apologize for the check-in experience and limited breakfast options, and we’ll work on improving these areas. We hope to welcome you back soo… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location was nice.
The property needs to be severely updated. Our room was not clean nor did it have any kitchen utensils. Not to mention it had ROACHES!! You have to take your own trash to the trash shoot. We also didn’t have any wash clothes and in order to get new towels you have to turn in used towels downstairs before 4pm. In addition, the pool closed early. I was very disappointed and will never stay again.
Dear Teamicia, Thank you for sharing your experience. We are very sorry to hear that your stay did not meet your expectations, especially regarding cleanliness and amenities. Your feedback is important to us, and we will address these issues immediately with our team to improve our services. We regret the inconvenience caused and appreciate you bringing these matters to our attention. Best regards, Debbie
Dear Teamicia, Thank you for sharing your experience. We are very sorry to hear that your stay did not meet your expectations, especially regarding cleanliness and amenities. Your feedback is important to us, and we will address these issue… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation good and close enough to Miami Beach south. Room was clean but quite old and definitely require renovation. Beach as always great but had see weed every morning and during the day while you are swimming. For this money if you are not too picky and don't have high expectations more than enough.
Staff, beach equipment, everything old and require renovation, VERY slow and old elevators, only 2 for the whole building, waste so much time
Dear Guest, We appreciate you taking your time to rate our property. The building counts with a total of 3 elevators and we apologize for any inconvenience, sometimes they are slow due to the high demand when the hotel is at capacity. Best Regards, Management
Dear Guest, We appreciate you taking your time to rate our property. The building counts with a total of 3 elevators and we apologize for any inconvenience, sometimes they are slow due to the high demand when the hotel is at capacity. Best … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLiked that there was a full sized kitchen with some dishes.
Did not like that the hotel wouldnt give you enough wash clothes for everyone in your room so we had to rotate out our towels and wash clothes in the laundry room throughout the day. Not many places to eat in walking distance.
Hi Jessica, Thank you for your feedback! We're glad you enjoyed the kitchen and cleanliness. We’re sorry about the towel issue and limited dining nearby — we’ll work on improving that. We appreciate your stay and hope to welcome you again! Sincerely, Debbie
Hi Jessica, Thank you for your feedback! We're glad you enjoyed the kitchen and cleanliness. We’re sorry about the towel issue and limited dining nearby — we’ll work on improving that. We appreciate your stay and hope to welcome you aga… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewCustomer service was terrible, reservation for 6, however we couldn't get any wash clothes and towel, the room was filthy, and the front desk person, refused to direct me to a manager/supervisor!
Dear Nicole, We’re very sorry to hear about your experience and sincerely apologize for the issues you encountered during your stay. What you described does not reflect the standard of service we aim to provide. Your feedback regarding cleanliness, amenities, and our front desk service is being taken seriously and has been shared with the appropriate departments for immediate review and improvement. We regret that we did not meet your expectations and hope you’ll consider giving us another opportunity in the future. Sincerely, Debbie
Dear Nicole, We’re very sorry to hear about your experience and sincerely apologize for the issues you encountered during your stay. What you described does not reflect the standard of service we aim to provide. Your feedback regarding cl… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation
Uncomfortable beds, hardly anything in kitchen, rude staff, hardly anybody spoke English, charged to park on premises.
Dear Tammie, Thank you for sharing your experience. We’re sorry to hear that some aspects of your stay did not meet your expectations. We appreciate your feedback regarding the beds, kitchen amenities, and staff communication, and we will work to improve these areas. We hope you might consider staying with us again in the future. Sincerely, Debbie
Dear Tammie, Thank you for sharing your experience. We’re sorry to hear that some aspects of your stay did not meet your expectations. We appreciate your feedback regarding the beds, kitchen amenities, and staff communication, and we will … Show more
Reviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation
Everything
Thank you for your feedback, Daniel. We're glad you appreciated the location, but we're truly sorry to hear the rest of your experience was disappointing. Your comments have been noted and shared with our team to help us improve. Sincerely, Debbie
Thank you for your feedback, Daniel. We're glad you appreciated the location, but we're truly sorry to hear the rest of your experience was disappointing. Your comments have been noted and shared with our team to help us improve. S… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewStaff could be a little more friendly.
Thank you for your review! We're glad to hear you had a good stay and enjoyed the facilities and location. We appreciate your comment about the staff and will take it into account to continue improving our service. Sincerely, Debbie
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewI liked that it was right on the beach and it was gorgeous
We had a leak in the hallway from the ceiling the morning we were getting ready to leave. We only stayed 1 night
Thank you, Jamie! We’re so glad you enjoyed your stay and loved the beachfront location. We apologize for the leak you encountered and appreciate you bringing it to our attention. We hope to welcome you back for a longer visit next time! Sincerely, Debbie Seacoast Suites
Thank you, Jamie! We’re so glad you enjoyed your stay and loved the beachfront location. We apologize for the leak you encountered and appreciate you bringing it to our attention. We hope to welcome you back for a longer visit next time! S… Show more