There was constantly strange noise coming out of the AC in the bedroom. I asked on text and got no reply. The noice from the air conditioner was so loud that it coud scare you when you were sleeping. I had to move to the living room to sleep.

Excellent location at reasonable price. It provides all the necessary items for a stay there, including washing machine+dryer and laundry detergent. Room was quite big and clean.

Stayed in May 2025

Loud and obvious noise from the bars across the street. Worse noise from tenants or other guests in the hall until 4 am. Bring a sound machine!

Great location downtown. Free validated parking next to the building was excellent! Clean open and airy space

Stayed in April 2025

The fact that there is no staff standing by and cleaners don’t come in often

Location and facilities

Stayed in March 2025

we stayed in 302 or 303 and I asked the guys directly next to us and it seems that there is some sort of sewage smell that leaks into the room and fills it, which makes it very hard to leave the room without leaving a window open I also asked a resident who is on the fourth floor and they didn’t have the problem, but it still doesn’t guarantee that your room might have a smelly sewer

overall, it was a pretty decent day. Everything seemed to be newly furnished or remodeled. It is very close to the convention center, which we ended up just walking to it because of how close it was there’s a bar right across the street if you need to get drinks or just something a little to eat

Stayed in December 2024

The water for the shower didn’t get that hot

The bed was comfortable, it was a cute place.

Stayed in December 2024

Booked this place due to need for a small kitchen but there were hardly any kitchen items. The basics, coffee cups, plates and utensils. But the tiniest pans not even big enough to cook an egg. Nothing to make anything in the oven. We travel with a child and didn’t plan to eat out all the time. It made cooking difficult. More items are needed for a kitchen. We did have an issue with parking. We received a violation but I emailed and it was handled by parking management. The instructions said to park “anywhere” in the lot which we did. It was late when we arrived and didn’t realized we parked in a spot for the building next to where we stayed. There were no signed posted and no instructions on where to park in the lot. Again, the parking authority waived the violation. Parking instructions need to be more specific regarding the area in the lot where you can park.

Clean and new accommodations. Lots of towels, blankets for bedroom and pull out sofa. Modern amenities for new construction. Bed was really comfortable and big enough for myself and toddler to sleep. The pull out sofa was comfortable and big enough for my husband as well.

Stayed in October 2024

There is no real check in experience to speak of: There's no front desk, and the phone number doesn't go directly to someone involved in the property without clicking through menus.

It's quiet and convenient. The room was large, with a lounge area separate from the bedroom. Downtown is not a really happening area but it's an easy jumping off point.

Stayed in August 2024

Shirt bed. Too small if 2 people. Airco leaking

Clean and location

Stayed in July 2024

Perfect location, bed was comfortable and we had plenty of room to relax

Stayed in August 2025

The apartment is extremely noisy, not only due to the public events next to the building but also due to heavy traffic day and night (motorbikes, heavy trucks...). The 10 (11) windows didn´t protect from the noise. No cooking pots in the kitchen (we chose the place to cook ourselves). We tried to get in contact with the management, several mails, no answer. No reception either. When we changed to another hotel after one horrible night we couldn´t give back the key and had to come back again just for this on our leaving day. So nice rooms, but no guest attention.

The apartment was nicely decorated, very clean and the furniture new. But...

Stayed in June 2025

Customer service. I received really bad customer services responses via email

Location

Stayed in June 2025

How easy was to get to venue I was there for

Stayed in May 2025

Was booked for a room and the lock box didn't work ended up being empty. Got another room and then has issues with the Internet. Paid for early check in but the code did not work. So I checked in later.

Clean

Stayed in May 2025

Did not receive the initial email with check in instructions. Had to get direction from a tenant. Parking app did not work as expected. They wanted to charge me extra. Clocks were wrong making check out very rushed. Lukewarm water in the shower .

Stayed in April 2025

We booked a family suite with three beds. The room we received only had 1 bed. My daughter had to sleep on the couch. The bed had no support. You rolled to the middle as soon as you laid down. The neighborhood was very loud. We had loud partying until 3:30 in the morning.

The parking was free. The walk to the convention center wasn’t too far.

Stayed in March 2025

terrible communication

Stayed in February 2025

It was loud. You can hear all of the traffic outside. You can hear conversations from the adjacent apartments. The bedroom doorknob fell off as soon as we touched it. The bed was broken. There was no support under the mattress. Some of the slats were broken. Don’t expand hot shower. It was like warm at best.

It was clean. It was secure. It has a lot of potential.

Stayed in February 2025

It was secure, clean and comfortable. Modern and cozy. Easy to find.

Stayed in January 2025

Customer service was great. Before arrival we received a text message welcoming us to Columbus. When we faced a minor challenge accessing our apartment, we called the number and it was resolved in less than 7 mins. The apartment was clean and secured. Enough blankets and towels. It is in a good location. 2 mins drive from convention center. Easy access to restaurants.

Stayed in October 2024

There was no physical staff.

It was an absolutely beautiful space!

Stayed in October 2024

We were not contacted back after mentioning the ticket we got for the free parking they said we had with the building. Wish the kitchen had bigger pots and pans

Perfect size for us, loved the living room

Stayed in July 2024

There were no instructions for the heating/cooling system, but I didn't really need it, so it wasn't a major problem. Given the lack of housekeeping services, some basic cleaning tools (e.g. broom and dustpan) would have been helpful. The loveseat in the sitting area was adequate, but a couple of armchairs would have been more comfortable.

Comfortable and very clean. Guests should be aware that this is not a hotel; it is a short-term apartment rental. There is no staff on the premises and no housekeeping while you are there. The full kitchen with some cooking utensils and dishes was appreciated. Free parking was very helpful, though guests should be aware that a smart phone is NECESSARY to get it validated. Building security was good as well. It was a ten-minute walk to the Convention Center, and I never felt unsafe, even at night. Overall it was a good experience, and I would book it again if in town.

Stayed in May 2025

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Stayed in July 2025

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Stayed in May 2025