The shower had low pressure on first night but was sorted quickly. Wouldn’t stop me booking again and would recommend it.

Close to everything, was cosy and had all the amenities needed and the roof top was a bonus. The staff were super helpful and friendly and wished me happy birthday on arrival 😊

Stayed in August 2025

Location..stones throw from Fisherman's Wharf, the Pier, hop on hop off bus, cable car. View from the rooftop was amazing. Safe and secure. Friendly staff on hand.

Stayed in May 2025

The location is a 10 , very clean , wonderful rooftop deck . Would definitely stay again .

Stayed in July 2025

Amazing hotel! View from the terrace to Alcatraz! The terrace is amazing, with a comfortable seating area! The location is right next to the famous tram stop. The staff is very polite and attentive. There is parking, it is very convenient. I want to come back here! Thank you for a wonderful holiday. I recommend!!

Stayed in June 2025

The rooms on the hill side have no outlook and a reduced amount of natural light, but not a biggie because we're out most of the day (and there's the rooftop deck available too). Some of the floor boards in the room above were creaky and you can hear people clomping around (why do some people need to walk like that?) or loud conversations. No extractor fan in bathroom.

Great location. Nice to have a full kitchen (Trader Joe's is not far away for provisions). Bed was comfortable. Helpful staff. Store room available for luggage. There's a laundry room on reception level where there is also a filtered water machine for drink bottles.

Stayed in June 2025

The upstairs deck was closed when we went up.

Closeness to everything. Walked everywhere!

Stayed in June 2025

Roof top balcony, amenities, staff, cookie, private patio, close to everything by foot or transit. Loved everything

Stayed in May 2025

Perfect location, the rooftop patio was amazing!

Stayed in May 2025

Nothing!

Good location , convenient garage beneath . Layout of apt very good and well equipped too .

Stayed in May 2025

Close to Fisherman wharf and cable car stop Hyde street. Large apartment type accomodation kitchen, living and bedroom. Roof top terrace which over looked Alcatraz and view to GG bridge.

Stayed in May 2025

The elevator didn’t yet work, however, we received help with our luggage and could store our strollers in the luggage room when not used.

Spacious apartment with all amenities needed for a family of four. The staff was very helpful and supported whenever needed. We received coffee and dishwasher tabs as needed. We were in the second floor and could see the ocean from the balcony - definitely a treat!

Stayed in April 2025

Nothing

Excellent location, huge suite, fab staff and a lovely welcome snacks bag too!

Stayed in April 2025

The living room is on the street side so it is quite noisy, the bedroom is on the inside of the building so it is quiet and pleasant

The property is in a great location, you can walk to the main attractions in the city, the elevator is not working due to renovations but we knew about it in advance and the staff offered help with luggage. Great view from the upper terrace, parking is tight but safe.

Stayed in April 2025

Everything simply outstanding. Million dolar view to the bay, great location, spacious apartment. The staf extremely nice, all the little gifts, extra care for our kid. They really went a few extra miles. Could not recommend more.

Stayed in April 2025

We are extremely pleased with our stay. The location is 10/10 and the staff members are super friendly and helpful. The facility has everything you need. We would definitely go back next time we are in SF!

Stayed in April 2025

Really helpful staff and an amazing location, close to Fisherman's Wharf and the tram stop. Well equipped kitchenette and super views from the roof terrace.

Stayed in April 2025

room was a little dark without a view

roof top terrace

Stayed in April 2025

It is good hotel at a good location . The rooms are comfortable size . Please note the rooms don’t have AC it’s just heater or fan . Bathrooms could have been better size . Kitchen facilities are very good . The room housekeeping services can be better . Overall pleasant experience the front office staff was very cooperative.

Stayed in April 2025

Kitchen was very clean. We're very thorough when it comes to cleanliness and were positively impressed. There's a lot of appliances and they all worked well. We made a mistake in our research apparently, and we insisted that according to booking certain commodities were included in our stay. The manager, Christopher, was very polite aiding us as best as he could, explaining how we might have misunderstood.

Stayed in March 2025

Nothing

Great location

Stayed in March 2025

Elevator out of service. Didn't find out till after booking

Stayed in March 2025

Water pressure in shower was really low.

Great location right off the cable car line. Less than 5 min walk to the water. Clean, safe, walkable area. Comfortable beds, nice kitchen and living area.

Stayed in March 2025

Shower’s water pressure was low. Room heater has some noise issue.

Spacious room with full kitchen I could feel at home. Beautiful rooftop and convenient location for sightseeing and cable car riding. Friendly staffs. Thank you!

Stayed in March 2025

The inner courtyard could be updated, if they pulled up the carpet and opened the roof it would be very beautiful. Did not affect our stay, just a suggestion.

Large clean rooms, well equipped to make your own meals. Super friendly and helpful staff. Right on the cable car route, there is a stop in front of the door. Only a couple of blocks from the fisherman’s wharf, a few blocks from Lombard St. Could not be better located. Great rooftop patio with a view of Alcatraz. Photos are from the rooftop.

Stayed in March 2025