Reviews of The Swiftwater 5 stars
2060 Route 611, Swiftwater, PA 18370, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean
Nothing, everything was great
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified review.
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSUPER FRIENDLY STAFF, Bradley the waiter at the restaurant was incredible. Very very clean, and modern. Overall what i was looking for.
Restaurant choices weren’t the best especially for the price (crab cake was great however), no microwave in room, no shower door or curtain, breakfast for the concierge lounge was not good at all, very little options for a 5 star hotel.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNew and modern
Need for more restaurant options
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe restaurant is amazing, great quality and the hotel. Facilities are top class in an amzing Location
Might need some minor repairs in the toilet
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe staff were very courteous. Attentive Polite. The place was very clean.
We were on the second floor, all the way to the end of the hall. I was waken up by the scent of food in the morning. A microwave would have been great. I would rather an iron than a steamer.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything! It was so nice and the staff were friendly and accommodating! The concierge rooms were convenient and always stocked!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was beautiful. The staff was very visible and available to help with any need you have.
I booked the property because of its outdoor pool. Took five hours to get there with the traffic from New York on Friday and we were not able to use the pool when we arrived at 5 PM. After 5 PM you have to be 18 and that was also the only how to seating area.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel in a peaceful environment. We thoroughly enjoyed it.
The shower needed a threshold strip - looked like it was missing. Prefer a shower door or curtain too.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewI like to decor the pool the outdoor facilities..
I didn't like the restaurant... In the shower needed a sliding door so you can feel comfortable about taking showers without wetting the floor... And the TV's not user friendly.... Unable to just watch regular channels without going through a lot to download..
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewWe really liked the hotel. The staff is very attentive, everything is clean and tidy.
I didn't really like the restaurant because it was my birthday and I booked a table for dinner. We were given a special offer for the evening - duck, but it was harsh. We told the waiter about it and he didn't react to it. Later we ordered dessert and a birthday cake, and it was not nice that they charged us for everything on our birthday, although I think they could have made a discount because the duck wasn't tasty or at least not included the birthday cake in the check.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewEverything was great from the hospitality and the room. Extremely comfortable bed and great view of the wilderness from my room
Reviewed: 30 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBeautiful and cozy
The shower in our room the water was all over the floor there was no way to keep it in Needs a door or the floor needs to be higher
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewModern, clean, good staff
Restaurant prices were quite high
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewcomfortable bed, pool beautiful
Housekeeping inconsistent. I had to continually ask for room cleaning. However, my main complaint is about an incident that occurred the first day: Check in process was ruined by staff waking us up the first night and telling us, incorrectly, that our credit card would not process. This spoiled our whole vacation. Staff insisted that we give them another form of payment after our credit card company informed them that the technical problem was in their computer system, not our credit card. The clerk eventually called her manager to give her explicit instructions on how to process our card. There was no need to wake us up for this, we had already paid for our first night a month before. Plus, we had been registered and given the keys hours before this, so a phone call waking us up at 10:30 was doubly alarming and stressful. I was so upset I was initially unable to communicate to the credit card company why I was calling them.This is no way to treat 2 elderly ladies on vacation. Incidentally, I emailed the hotel to ask for the manager's name so I could report this privately but received no response.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe pool was nice being an inside and outside pool. The hours of the pool being cutoff at 5 pm for kids was a little ridiculous.
It was noisy between the floors. It marketed on booking.com as soundproof. The constant foot steps and noise coming from the floor above was enough to keep you up each night.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewsuper clean beds were soooooo comfy and clean
food was a bit expensive