Do not wish to criticize but Sunday morning server on patio really needs some hospitality and service training. Meal was way too expensive to have food not brought to table properly.

Everything but service in restaurant Sunday morning. The service Saturday afternoon for drinks from young lady was excellent however. She knows what service means.

Stayed in May 2024

Some areas a a bit worn down (lift for instance).

The hotel is centrally located in a very convenient place to visit downtown. It is well connected to the public transport. The staff was very helpful.

Stayed in December 2023

My view out the window was of another roof. Not so great. And my room we very small, okay for one person only.

The hotel was very nice and the staff were exceptionally friendly. Charles the doorman especially, made it feel like home. I would recommend for a nice stay in the Chicago area, a nicer smaller hotel with all the amenities.

Stayed in November 2023

Great location, good bar, friendly accommodating staff

Stayed in December 2023

coffee not available in the am

Stayed in November 2023

I didn’t like the added $17/day that wasn’t included in my booking. The prices on the gin and tonics were way too high. $17/piece. We could have used another pillow (had 3 which was an odd amount) and they were not very plush.

I loved the Christmas decorations in the lobby and the intimate seating area in the lobby and restaurant. Just what we were looking for.

Stayed in December 2023

There was nothing to not like. They remodelled in 2020, and compared to my last stay there back in 2015, the room seemed more simply furnished than before, and the black/dark carpets in the room didn't seem to bring out the class that this hotel has so much potential for!

Excellent location. You get f&b vouchers for your stay to use at the cafe and bar on the ground floor. I liked our bathroom - it was very classic.

Stayed in December 2023

N/A

Great location. The room was very clean and comfortable. Really enjoyed the breakfast also.

Stayed in November 2023

Location, cute, friendly staff

Stayed in November 2023

room service wasn't good - never asnwered. could have been the phone itself. but on the flip side it made me go to the bar for food which was excellent quality

great boutique hotel with friendly staff. super location. pet frienldy too

Stayed in October 2023

We thought our breakfasts were included in the price upon booking and were not advised that we were only granted a $22 credit, which only covered one breakfast!

It’s classy and cozy with great staff and restaurant.

Stayed in October 2023

Great hotel! Perfect location!

Stayed in October 2023

No coin laundry machines

No breakfast included

Stayed in October 2023

Location is superb for marathon purposes. Metro within walking distance and good connection. Convenient store 30m from hotel.

Stayed in October 2023

It was quiet in a good location

The location from the underground and it was next to the main shopping area

Stayed in October 2023

Very friendly staffs

Stayed in October 2023

Room needed a little love. The downstairs is gorgeous!

Great location. Walkable to the heart of downtown within 15-20 minutes. Easy parking around the corner (5 mins walk) but you had to pay and it was $50 a day if I remember correctly. You receive a voucher to put towards a drink or breakfast at their hotel which was lovely! We were able to leave our pups in the room since we brought kennels for them, which was essential.

Stayed in July 2023

ONLY problem was the water pressure and temp. of the water in our bathroom. Almost impossible to take a shower..only a trickle of water and not very hot.

Fabulous location, clean, small, intimate and friendly

Stayed in August 2023

All good.

Welcoming comfortable hotel. Our standard room 406 was a good size with no view. Nice bathroom and separate closet. The bed was very comfortable. Location was good. Cafe and shops nearby.

Stayed in September 2023

$17 destination fee? Every night? Which Gave you two “free” drinks which we didn’t really want

Location is great

Stayed in September 2023

Front desk staff tried to charge me resort fee when I’d clearly paid on booking.

Location, design

Stayed in August 2023

Loved the location and the outdoor dining.

Stayed in July 2023

The room service was not cleaned the room even we asked and remembered many times to reception. There is no water in the room to make a coffee or drink. The water in the entrance is not sufficient to carry into the room. Most of the night we forget to buy a water and it is not okay to go outside just for water.

The room was big and modern decorated. The restaurant service and food in the hotel was amazing. The location was perfect to walk everywhere. The neighbor of the hotel was safe and elegant.

Stayed in June 2023

Didn’t have a good room at first but staff fixed it! Elevators are a little cramped at some times. The Talbott is it!! My Chicago home.

Location great. The cafe is great.

Stayed in July 2023