Reviews of The Upham Hotel 3 stars

Beatiful and clean hotel at an excellent location!! The staff was very pleasant!

Everything was great - would rebook anytime if we come back in Santa Barbara

Nothing all

Peaceful, serene environment

Parking is very limited . I had to park on the street on my second night.

Our room was clean.

Arriving after dark is a mistake. The property is not well lit, and finding your cottage is difficult in the dark. There is little to no signage, and without lighting at night, you might as well have the staff escort you to your room. During our time there we went to the front desk several times. Each time no one was there. The front staff were almost non-existent. Tables were dirty for breakfast as well. The whole property seems dated and there was a lack of conveniences in the room itself (outlets near the beds, chargers on the nightstands, etc) that you get when staying elsewhere. Parking on the property is a hit or miss proposition. There are not enough spaces available for everyone.

Service at front desk and gardens

Bit expensive for one night

Good location nice gardens

The room smelt damp, missing lightbulbs, very patchy WiFi at best, carpet and bath/shower curtain felt grubby, toiletries were insufficient for 2 people and due to a large function in the garden we were effectively trapped in our room for several hours

Main building lovely with sitting areas that were very nice

The outbuilding we were in was a series of five rooms on the second floor quite frankly very substandard. The room was clean. The bathroom was clean but for over $400 a night I felt that was being ripped off. There was only a continental breakfast no restaurant and the pastry in the council breakfast were although good some of them were still.

Comfortable bed in a large room with plenty of storage space. Staff is very helpful and friendly. Wine in the evening was pleasant

No bathroom amenities, e.g, body lotion, shower cap, etc. Hair shampoo was a combined conditioner that was not effective. For an older couple, lifting bags to the upstairs bedroom would be challenging

I loved the charm and character of the facilities. It’s beautiful! The person at the front desk was really sweet and kind. It’s also in walking distance of real yummy and fun spots!

The cleanliness was shockingly bad for $440 a night. Hair on the bathroom counters and floors, stains all over the carpet, cobwebs, and dust and grime on the wall treatment. My husband and I were looking forward to a night in and putting a show/movie on but the tv didn’t work and the front desk said they didn’t know how the tv works.

Everything

Offer more options on breakfast

The property is beautiful and well maintained. Lovely outdoor green spaces and close to shops and dining. I like the layout of cottages that make up the property.

The room was slightly outdated, but the bed was very comfortable.

Beautiful property, lovely welcome, great location, our son enjoyed the cookies and milk at bedtime

We loved everything

Beautiful old hotel with lovely gardens. Very walkable location

Room wasn’t ready until 4:30 pm and I arrived an hour before that. Check in time is already late ish at four.

No Breakfast served. Restaurant not open for dinner.

Cleanliness, mold in the shower. A/C not working and it was exceptionally hot in Santa Barbara during our stay. We were not told we were upstairs and had Seniors in the group who had to carry luggage up steep stairs. Overrated for price. Disappointed.

Beautiful Hotel. very Kind that They offered Wine for free

Great central location, pretty garden and grounds, quiet location, friendly staff.

Challenging parking

Quaint, friendly , clean, location

Floorboards in room broken