Hotel vendor in lobby ran out of water and front desk didn't seem to care

Restaurant on site was good

Stayed in September 2025

TV didn't work the first night. Called front desk to fix, but didn't work, but somehow the second day it did.

Stayed in September 2025

Didn’t feel super clean, a little dated with scratches on furniture.

Location good, room was big.

Stayed in June 2025

Paying for parking was an interesting process. getting in and out of the parking lot required a phone call and the gate was glitchy when we were trying to leave. We had to call security to get the gate to open.

Love the style/decor

Stayed in July 2025

The thermostat had a lock. It was too hot for me! Wouldn’t stay again for that reason.

Nothing stood out.

Stayed in June 2025

We didn’t like having to park in the parking deck and walk to the hotel, one of us in the party has problems walking, and it was difficult for her.

The room was larger than we expected

Stayed in July 2025

Breakfast was all sweet food. Some savoury would be nice

Good size rooms especially the bathroom. Good location.

Stayed in July 2025

Nothing

Great location. Wonderful staff. Everyone was very helpful!

Stayed in June 2025

Great location. Very nice property.

Stayed in July 2025

NA

Location, cleanliness, decor

Stayed in June 2025

Was under the impression that the restaurant would be available for room service and/or dinner but it was closed for the day of our visit and we were told that it wouldn’t be open for a few days. No explanation as to why.

Clean and comfortable. Convenient location next to a parking garage and the location of our event.

Stayed in May 2025

The cleaning could be a lot better. Bathroom sink had hair all over the counter. Shower, I had to clean myself. It was not good at all.

Love the staff. The two front desk guys were super nice

Stayed in May 2025

Great location. Helpful staff

Stayed in May 2025

Limited facilities, coffee provided in the lobby in the morning is appreciated but please make it hot and provide before 7 am when some of us need to leave.

Great location, clean facility, lovely staff.

Stayed in May 2025

Nothing

Close to all the tourists attractions except for Graceland

Stayed in May 2025

No hooks to hang up towels in the bathroom. Coffee in lobby needed to be refilled more often.

Beautiful building. Friendly and accommodating staff. Perfect location.

Stayed in May 2025

There was a bit of noise from the street but it didn’t disturb our sleep. Some of the furniture was a bit tired.

Great location, very comfy bed and hot shower with good pressure. Car parking is very easy - the carpark is directly next door. Walkable to Beal St, Peabody ducks etc. Felt very safe. Nice lobby and very helpful staff.

Stayed in May 2025

The parking

Stayed in May 2025

Service and facilities could have been better. Hotel booking confirmation said something about a continental breakfast but that was only available for one of the three mornings of my stay, and other breakfast options in the area were limited. My room was never made up despite me leaving the sign out several times.

Room was modern and comfortable, which was nice for being in what was clearly a historic old building. Location was good, just a few blocks from Beale Street. Comfortable bed, good shower and bathroom. Umbrellas provided to guests came in very handy, as it rained for most of my stay. So overall, a decent stay for the price, with a few good touches.

Stayed in April 2025

The TV didn't work. We called for maintenance and "The Man" came immediately and took care of us. The entry doors to the hotel broke so it was awkward getting entrance.

Well updated hotel. It was an office building until converted to a boutique hotel 10 years ago. The room was a little larger than normal and the bathroom as well.

Stayed in May 2025

It would have been nice to have a chair other than the desk chair to sit in during our stay. The fact that there is no parking at the hotel and the desk clerk told us multiple times on check in that the hotel has no affiliation with the garage next door would have been nice to know before we booked the room. We were very concerned about safety of the car during the stay-particularly since it had a number of rather expensive items in it that we had purchased earlier in the trip. It was also very inconvenient to have to walk about a block away to access the garage elevator. We were on the top floor of the hotel, but the street noise was very bad- motorcycles and cars racing up and down the street at all hours of the night. I am not normally bothered too much by outside noise, but this was very noticeable.

The room was nice and very clean and the location was convenient.

Stayed in April 2025

Close to Beal St

Stayed in April 2025

The parking lot was not convenient.

The building was interesting an room was nice. It was a 15 minute walk to Beale Street.

Stayed in April 2025

Light fixtures in room appeared to have broken switches. Tried three different rooms before discovering the switches above the fixtures were not the correct switches. Needed to use the switches below the fixtures on the night stand. Staff did not seem to be aware of this. Also, hotel bar closed at 10 PM. This is way too early. Should be open till at least midnight.

Historic building, close to Beale St.

Stayed in April 2025