1601 Lake Robbins Drive , The Woodlands, TX 77380, United States of America
#10 of 34 hotels in The Woodlands
Guests' ChoiceBased on 283 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.1
Value for money
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 19, 2024
Anthony
United States of AmericaToilet lever has to be held down to complete flush
We loved the balcony on 1201. Great View Loved the ability to Catch Dallas Stars game on TV.
Stayed in May 2024
Reviewed: May 11, 2024
Midge
United States of AmericaWe were on the 14th floor. #1422. After a little while in the room, both of us hd an odd sensation similar to being in a plane when they pressurize the cabin. It was subtle, but noticable.
Breakfast was yummy, arrived warm & was totally reasonable price.
Stayed in May 2024
Reviewed: March 19, 2024
Thomas
United States of AmericaThe room wasn’t exactly like what the room showed, which we chose from the list. Was expecting a much larger space with a separate living room from the sleeping area. Some of our time there was to be able to relax in the room. The sitting area was not comfortable at all. Only a computer chair and one chair?!
Beautiful environment, very friendly staff, front desk, bell hop, and valet were all very attentive and happy to help. Great location to go to all the places we wanted to go to. It was quiet and dark, was able to sleep comfortably. Wonderful bathroom, great walk in shower with shower head and wand, nice hot water.
Stayed in March 2024
Reviewed: January 15, 2024
Judith
United States of AmericaThe rooms were amazing
The location and restaurant around the hotel
Stayed in January 2024
Reviewed: January 9, 2024
Jill
United States of AmericaGreat location! Beautiful view! Front desk staff is super nice and helpful!
Stayed in January 2024
Reviewed: January 7, 2024
Grady
United States of AmericaN/A
Classy and very clean!
Stayed in January 2024
Reviewed: December 7, 2023
Karin
United States of AmericaRoom service ends at 11:00 on the weekend, and we were starving after returning from the wedding. We were in town for a wedding. I had to pay a higher rate than everyone else since I booked after the deadline. Was not aware of deadline.
Location to everything, beautiful hotel, delicious breakfast, loved the hotel bar
Stayed in December 2023
Reviewed: December 4, 2023
Cary
United States of AmericaNothing wrong
The lights the atmosphere Everything was pleasant
Stayed in December 2023
Reviewed: October 9, 2023
Heather
United States of AmericaSmall refrigerators in the rooms, wobbly tables on the patio
Loved the restaurant, comfort of the beds and the showers were amazing!!!
Stayed in September 2023
Reviewed: September 4, 2023
Stephanie
United States of AmericaN/A
It was a wonderful location, bars and food were close by.
Stayed in September 2023
Reviewed: August 27, 2023
Matiana
United States of AmericaN/A
Customer service
Stayed in August 2023
Reviewed: August 15, 2023
Leslie
United States of AmericaThe mattress could have been better. It was ok
Stayed in August 2023
Reviewed: August 11, 2023
Vagner
United States of Americanone
The location is great near to the main City attractions, the room was clean and comfortable, the breakfast was soo good and valet park service was greatly
Stayed in August 2023
Reviewed: August 7, 2023
William
United States of AmericaPool. Late night snacks
Location.
Stayed in July 2023
Reviewed: August 1, 2023
John
United States of Americaclock in room was set to an unknown time zone. thought a continental breakfast was served but did notl.
Beautiful hotel, friendly staff, comfortable rooms.
Stayed in July 2023
Reviewed: July 31, 2023
Osogrande98
United States of AmericaIt got awkward at the front desk when checking in between 2 employees; mainly only 1 making things awkward. But it didn't involve us, just awkward to witness. Besides that, everything was great.
The whole facility was really nice. We picked it due to the location and that did not disappoint. We were able to walk to every place we wanted to visit.
Stayed in July 2023
Reviewed: July 29, 2023
Brandon
United States of AmericaA bit pricey
Location and cleanliness!!
Stayed in July 2023
Reviewed: July 3, 2023
Gordon
United States of AmericaNothing
Nice decor and amenities. Excellent service.
Stayed in July 2023
Reviewed: July 3, 2023
Christopher
United States of AmericaGreat location, just a block from the music venue. The staff was amazing, as well as the in room dining.
Stayed in July 2023
Reviewed: July 2, 2023
Stephanie
United States of AmericaHad to pay for parking ($25/night to park yourself or $32/night valet)
Close to everything. We walked or took the trolly for everything needed. Lots of restaurants & bars right around property.
Stayed in July 2023
Reviewed: June 30, 2023
Stania
United States of AmericaWell, I liked everything.
They were exceptionally nice and the way they explain directions and how to get more help if needed was such exceptional.
Stayed in June 2023
Reviewed: June 11, 2023
Marcus
United States of Americait was beautiful, and very close to our venue.
Stayed in June 2023
Reviewed: May 25, 2023
Julia
United States of AmericaRoom service breakfast was good
Stayed in May 2023
Reviewed: May 23, 2023
Sean
United Arab EmiratesI left my phone in the taxi and was charged a fortune for international calls that weren't even answered!
Amazing location right opposite a cinema, mall and retail park, with so many bars and restaurants nearby.
Stayed in May 2023
Roses, Spain
Rottach-Egern, Germany
Girona, Spain
Pong Yaeng, Thailand
Greve in Chianti, Italy
Rossendale, UK
Brasília, Brazil
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content