8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America
#38 of 96 hotels in Colorado Springs
Guests' ChoiceBased on 2068 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.9
Value for money
8.4
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Mary
United States of AmericaZero
Excellent hotel, great value, and a very friendly staff. Breakfast was excellent and we were so happy to have had our dog with us! Thank you!
Stayed in May 2024
Reviewed: May 19, 2024
Danfeng
CanadaCleaness
Location
Stayed in May 2024
Reviewed: May 17, 2024
Amy
United States of AmericaStaff at front desk was very rude
Great location Always great breakfast Comfy for all
Stayed in March 2024
Reviewed: May 16, 2024
La
United States of AmericaNothing to do with the hotel just the people who stayed there with a screaming kid outside our door at 5 am. It's my fault for not getting up and telling them to leave.
The hotel was very nice, loved the restaurant, with the free breakfast buffet, best breakfast from a hotel I have ever seen. Loved the style of the hotel. Room was nice. Felt safe. Staff super friendly
Stayed in May 2024
Reviewed: May 15, 2024
Roxanne
United States of AmericaPillows were not comfortable. Beds were too firm.
It was very nice. Nice linens! Fluffy towels. Great breakfast. Lovely lobby.
Stayed in May 2024
Reviewed: May 13, 2024
Strickland
United States of AmericaThere are things in the rooms that could use an update. The beds were a bit soft for us, but that's everyone's personal preference.
The breakfast is phenomenal! Friendly staff and great location.
Stayed in May 2024
Reviewed: May 12, 2024
Tina
United States of AmericaSagging bed
Breakfast
Stayed in April 2024
Reviewed: May 11, 2024
Ori
United States of AmericaThe WiFi was unusably slow. The shower, sink and toilet had a drainage problem. If other rooms use the shower it changes your water’s temperature drastically.
The room was spacious and well organized. Breakfast was nice. Lots of parking, location was great.
Stayed in May 2024
Reviewed: May 9, 2024
Aaron
United States of AmericaWould have liked to be able to connect to streaming services in our room
Great hot breakfast options with omelet station, waffle station and other hot options including eggs, sausage, buscuits and gravy!. Bar was a nice place to visit with a pool table. Swimming pool in open area. Lots of space to gather in a group setting. Close to Air Force Accedemy and other facilities.
Stayed in May 2024
Reviewed: May 7, 2024
El
United States of AmericaWifi connection was not good.
Stayed in May 2024
Reviewed: May 6, 2024
Everett
United States of Americadated and worn finishes definately could use updating or at least re-painting, re-carpeting, etc. It's OK and it works, but the overall feel is "shabby" more than 'nice'. It's hard to make these kind of comments and then say "I'll probably return to this hotel when back in C.Spgs" because I know if I had read them I wouldn't have booked here. Housekeeping so-so reflecting an attitude prompted by the old, tired, finishes.
large room size, well-furnished with side chairs, lamps w charger outlets, etc
Stayed in May 2024
Reviewed: May 2, 2024
Xavier
FrancePropre
Good night
Stayed in April 2024
Reviewed: April 29, 2024
Jacqueline
United States of AmericaThe temperature in the lobby was extremely warm. Some fans might be beneficial. The room was clean but not as pretty as the pictures. TV didn't work when it was snowing, which seems odd to me considering it's colorado and that might happen often.
The lobby was beautiful and the breakfast was amazing. Staff was friendly.
Stayed in April 2024
Reviewed: April 29, 2024
Anne
United States of AmericaWE were asigned to a room that had no window to the outside. The lighting in the room could have been better, lots of lamps but not very bright.
Loved the attrium setting, Bar and food, and the breakfast was better than any other hotel we have stayed at. Bed was confortable. Good location, close to Pikes Peak and the Garden of Gods.
Stayed in April 2024
Reviewed: April 27, 2024
Mitchell
United States of AmericaHomeless VERY close and ON the property loitering. Hotel security is not the best.
Excellent breakfast Clean quiet room Relaxing lounge area with a fireplace Laundry available Swimming pool
Stayed in April 2024
Reviewed: April 27, 2024
David
United States of AmericaNo issues.
Clean and comfy. Good value for CS. Great hot breakfast included. Quirky staff but very friendly.
Stayed in April 2024
Reviewed: April 27, 2024
Kristen
United States of Americathe bed was far too mushy, difficult to get in and out of, much less roll over, very bad on my back.
Conveniently located, friendly staff, amenities of room were good
Stayed in April 2024
Reviewed: April 26, 2024
John
United States of AmericaIce maker was broken on the 1st floor
Good breakfast nice lobby
Stayed in April 2024
Reviewed: April 26, 2024
Haq
United States of AmericaSome lights were not working
Everything Good
Stayed in April 2024
Reviewed: April 24, 2024
Lewis
United States of AmericaThe service at the restaurant was very poor. I hope this was a one off, as we have always enjoyed having the convenience of dining there as well.
The location is great. The grounds were better kept than our prior visit.
Stayed in April 2024
Reviewed: April 19, 2024
Benigno
United States of AmericaNo hot tub.
So many options and my kids loved it.
Stayed in March 2024
Reviewed: April 19, 2024
Lena
United States of AmericaGreat beds. Quiet and decent hotel breakfast.
Clean and easy to get to off the highway.
Stayed in April 2024
Reviewed: April 18, 2024
Pat
CanadaBreakfast was fantastic. very nice pool area and Restaurant. Staff was very friendly. Only complaint I had is my Google box would not work for me to watch my hockey game.
Stayed in April 2024
Reviewed: April 9, 2024
Alison
United KingdomA bit noisy from the road
Very good breakfast - omelette lady was fab
Stayed in April 2024
Nesebar, Bulgaria
Berlin, Germany
Pinakátai, Greece
Concón, Chile
Siófok, Hungary
Erice, Italy
Beaugency, France
La Cala de Mijas, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content