Reviews of voco The Tuxon by IHG 4 stars
960 South Freeway, Tucson, AZ 85745, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewSo Cute!! Adorable! I love the design & lay out. Pool area is soo nice! Cafe is absolutely adorable! Breakfast burrito was absolutely delicious & huge. I’ve stayed here 2x now & this spot is my go to when I come to Tucson
All was good
Thank you so much for your wonderful feedback! We are thrilled to hear that you love the design and layout of our space, as well as the pool area and café. It's great to know that you enjoyed the Barrio Burrito too, it is a guest favorite! We truly appreciate your loyalty and can't wait to welcome you back for your next stay in Tucson. Safe travels!
Thank you so much for your wonderful feedback! We are thrilled to hear that you love the design and layout of our space, as well as the pool area and café. It's great to know that you enjoyed the Barrio Burrito too, it is a guest favori… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe landscaping
Beer prices
Thank you for taking the time to share your thoughts! We are glad to hear you enjoyed our landscaping; we put a lot of effort into creating a welcoming atmosphere and vibe for our guests. We also appreciate your feedback regarding our beer prices. We're always looking for ways to improve and will certainly take your comments into consideration and I will advise our Operations Manager. We hope to see you again soon and provide you with an even better experience!
Thank you for taking the time to share your thoughts! We are glad to hear you enjoyed our landscaping; we put a lot of effort into creating a welcoming atmosphere and vibe for our guests. We also appreciate your feedback regarding our beer… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI was hoping for a buffet style breakfast. Not a lot of choices.
Driving up I was not impressed but the inside lobby/bar area and the pool were amazing as were the inside of the rooms.
Im glad to hear that you enjoyed the lobby, bar area, and pool, as well as the rooms. I understand your disappointment with the breakfast options, and I appreciate your input. We are definitely taking your comments into consideration and will bring this to the attention of our Management. Thank you for your time and consideration. -Edward
Im glad to hear that you enjoyed the lobby, bar area, and pool, as well as the rooms. I understand your disappointment with the breakfast options, and I appreciate your input. We are definitely taking your comments into consideration and wi… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff were nice and friendly. Great to have a restaurant on site so you didn't have to find somewhere else to go
Thank you so much for your wonderful review! We're thrilled to hear that you found our staff to be nice and friendly. It's always our goal to create a welcoming atmosphere for our guests. We're also glad you enjoyed having a restaurant on site—it’s certainly convenient to have great dining options just steps away. Did you have a chance to try the Yucca fries? It always shocks me! We hope to welcome you back soon for another fantastic experience! -Edward
Thank you so much for your wonderful review! We're thrilled to hear that you found our staff to be nice and friendly. It's always our goal to create a welcoming atmosphere for our guests. We're also glad you enjoyed having a res… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewStaff and atmosphere!
I forge my daughter’s hearing aid charger and the staff was so nice and compassionate that they help get it back immediately, so grateful!
Esquivel, Thank you for your fantastic review! We're delighted to hear that you had a fun stay and appreciated our staff's compassionate assistance with your daughter's hearing aid charger. Your kind words about our atmosphere and cleanliness mean a lot to us. We hope to welcome you and your daughter back for another enjoyable visit!
Esquivel, Thank you for your fantastic review! We're delighted to hear that you had a fun stay and appreciated our staff's compassionate assistance with your daughter's hearing aid charger. Your kind words about our atmosphere… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewAdorable and chic remodel!! The pool was cool and refreshing!!! Breakfast was huge to have for guests. Ask for the lemonade! Yummy!
The poolside rooms can get rather noisy when trying to rest.
Heather, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay, especially the chic remodel and refreshing pool. It's great to know you loved the breakfast and the lemonade! I appreciate your feedback regarding the noise from the poolside rooms; we will look into this to ensure a more restful experience for our guests. We hope to welcome you back for another perfect stay!
Heather, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay, especially the chic remodel and refreshing pool. It's great to know you loved the breakfast and the lemonade! I appreciate your feedback … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewConfortable, modern remodel, curtious staff, secure night parking, nice pool area, bar & restuante.
Right next to freeway and old neighborhood.
Gabbie, Thank you for your review! We’re thrilled to hear that you found our accommodations comfortable and appreciated the modern remodel, courteous staff, and secure night parking. I understand your concerns about the location being near the freeway and an older neighborhood. We’re committed to providing a safe and enjoyable experience for our guests. Thank you for choosing us, and we hope to welcome you back for another great stay!
Gabbie, Thank you for your review! We’re thrilled to hear that you found our accommodations comfortable and appreciated the modern remodel, courteous staff, and secure night parking. I understand your concerns about the location being nea… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe rooms are nice and clean. The bed was very comfortable. The staff was great. They have a fence around the property so it is fairly secure.
It's close to the freeway and could hear traffic all night. There was gun shots 3 separate times with the helicopter circling. Hard to sleep.
Tracy, Thank you for your feedback and the kind words about our staff, cleanliness, and comfortable beds. We're glad to hear you felt secure during your stay. I apologize for the noise disturbances from the freeway and the incidents you experienced. Your comfort and safety are our top priorities, and I will be addressing your concerns with our team to explore ways to improve the situation. We appreciate your insights and hope to welcome you back for a more restful stay in the future.
Tracy, Thank you for your feedback and the kind words about our staff, cleanliness, and comfortable beds. We're glad to hear you felt secure during your stay. I apologize for the noise disturbances from the freeway and the incidents y… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation was fine, it was nice that the property is gated at night. We have stayed at voco hotels in the past with great pleasure, but this one was masquerading as a IHG property. It does still feel like a motel six with makeup on. Additionally, the first room that was assigned to us did not have working lights, and the second room had an a/c unit that was so intensely loud that we had to sleep without it all night. Maybe this place has potential, but someone needs to throw some more passion and cash in its direction.
As I wrote above. Motel 6 with some makeup on. Staff wasn't thrilled to be working there. The breakfast was lacking real structure. Also the hotel staff was also extremely knowledgeable about Tuscon.. and they didn't have maps of the city either.
Yvonne, Thank you for taking the time to share your thoughts. We appreciate your positive remarks about our location and the security of our gated property. I sincerely apologize for the issues you encountered with your room assignments, particularly the lighting and the loud AC unit. Your feedback regarding the breakfast options and staff knowledge is invaluable, and we will address these areas for improvement. We strive to create a welcoming atmosphere, and your comments will help us enhance our guest experience. Thank you for your insights, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.
Yvonne, Thank you for taking the time to share your thoughts. We appreciate your positive remarks about our location and the security of our gated property. I sincerely apologize for the issues you encountered with your room assignments, p… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewI like the breakfast it was actually quite tasty and hotel room were nice and clean, nicely decorated. The A/C was little strong in the hotel rooms but i just wrapped up in more blankets
AC was little too strong and didn't regulate to a higher temperature well
Thank you for your thoughtful review! We’re glad to hear that you enjoyed the breakfast and found your room clean and nicely decorated. We appreciate your feedback about the AC. We’ll look into the temperature regulation to ensure a more comfortable experience for our guests. We hope to welcome you back soon for another enjoyable stay!
Thank you for your thoughtful review! We’re glad to hear that you enjoyed the breakfast and found your room clean and nicely decorated. We appreciate your feedback about the AC. We’ll look into the temperature regulation to ensure a more c… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewNice room
I don’t have nothing to say
Glad you enjoyed the room! Did you have a chance to check out the heated pool? We appreciate you choosing our hotel and wish you safe travels. -Edward
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewStaff and pool
Nothing
Thank you Patrick for the top-notch review, it means a lot to us! Glad you enjoyed your stay, we hope to see you again. Wish you the best. -Edward
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewPeople were up partying alll night. Very loud.
Thank you for your honesty, Jackie. I apologize for any unruly guests; I usually welcome them to enjoy themselves in the lobby rather than their room. Our quiet time starts at 10pm. I understand how important proper, comfortable, and quiet rest should be. We welcome guests to contact the front desk anytime hence we are here 24/7 for any issues. I hope you continue to think of us in the future. Sincerely, Edward
Thank you for your honesty, Jackie. I apologize for any unruly guests; I usually welcome them to enjoy themselves in the lobby rather than their room. Our quiet time starts at 10pm. I understand how important proper, comfortable, and quiet … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good.
Fourth of July gets packed with people that are not actually staying at the hotel. There was no place to park after 1pm.
Thank you for your honesty, it means a lot to us. Glad you enjoyed breakfast! I will bring up the parking issue with management. If there is anything we can do in the future to make your stay more enjoyable feel free to let us know. -Edward
Thank you for your honesty, it means a lot to us. Glad you enjoyed breakfast! I will bring up the parking issue with management. If there is anything we can do in the future to make your stay more enjoyable feel free to let us know. -Edwar… Show more