Reviews of Tower Inn and Suites of Guilford / Madison 2 stars
320 Boston Post Road, Guilford, CT 06437, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewSpacious accommodation- plenty of room for suitcases. Nice kitchenette!
No suggestions
Dear Damian, Thank you for your kind words. We are glad you enjoyed a very comfortable stay with spacious accommodations and a convenient kitchenette. It is wonderful to know everything met your expectations. We look forward to welcoming you again for another pleasant and relaxing visit. Sincerely, Hotel Manager
Dear Damian, Thank you for your kind words. We are glad you enjoyed a very comfortable stay with spacious accommodations and a convenient kitchenette. It is wonderful to know everything met your expectations. We look forward to welcoming y… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClose to where we were going
Dear Alfred, Thank you for sharing your experience. We are glad to hear that the location was convenient for your needs. We hope to provide you with another pleasant stay next time you are in the area. Your comfort and convenience are important to us. Sincerely, Hotel Manager
Dear Alfred, Thank you for sharing your experience. We are glad to hear that the location was convenient for your needs. We hope to provide you with another pleasant stay next time you are in the area. Your comfort and convenience are imp… Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewLocation was close to our event. Shore Diner is across the street.
Few amenities. No breakfast.
Dear Joanne, Thank you for your feedback. We are pleased the location worked well for your plans and that having Shore Diner nearby was a plus. While our amenities are minimal, we aim to provide a clean and convenient stay. Your input is valued as we continue to improve our guest experience. Please visit us again. Sincerely, Hotel Manager
Dear Joanne, Thank you for your feedback. We are pleased the location worked well for your plans and that having Shore Diner nearby was a plus. While our amenities are minimal, we aim to provide a clean and convenient stay. Your input is v… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThis was probably the worst experience I have had when it comes to staying in a hotel. Upon arrival, I was given a different room than I booked. I talked to the manager and they then put us in a hotel next-door. Again, still not the room that I had booked. Then an hour later at 9:30 PM in the evening the manager called me and tells me I need to check out in the morning and transfer to a different room. I was then put in the room that I had booked in the hotel that I had booked. Overall, such inconveniences which affected our entire stay.
Dear Natascha, We are truly sorry to hear about the challenges you faced during your stay. We understand how important a smooth and comfortable experience is and regret the inconvenience caused by the room changes. Your feedback is important and will help us improve future guest experiences with better coordination and care. Sincerely, Hotel Manager
Dear Natascha, We are truly sorry to hear about the challenges you faced during your stay. We understand how important a smooth and comfortable experience is and regret the inconvenience caused by the room changes. Your feedback is importa… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewMessed up my booking dates
Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the booking date mix-up. We understand how important accurate reservations are and regret any frustration this caused during your stay. Your comments help us improve our process and training. We hope to have the chance to provide you with a smoother experience in the future. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the booking date mix-up. We understand how important accurate reservations are and regret any frustration this caused during your stay. Your co… Show more
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewTower Inn and Suites was the perfect location for visiting our family and attending a family wedding. The rooms were private and comfortable. The staff was courteous and kind and available to assist or answer any questions. And the owners were wonderful!
The hotel doesn't offer breakfast, however, there is a terrific diner right across the street within easy walking distance that offers a terrific breakfast!
Dear Elizabeth, Thank you for sharing your wonderful experience at Tower Inn and Suites. We’re delighted to hear the location was perfect for your family visit and wedding. It’s great that you found the rooms comfortable and the staff courteous and helpful. We appreciate your kind words about the owners as well. Although we don’t offer breakfast, we’re glad the nearby diner was a convenient and tasty option. We hope to welcome you back again soon! Sincerely, Hotel Manager
Dear Elizabeth, Thank you for sharing your wonderful experience at Tower Inn and Suites. We’re delighted to hear the location was perfect for your family visit and wedding. It’s great that you found the rooms comfortable and the staff cour… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewTower Inn and Suites is a quaint hotel in a perfect location for visiting local CT towns, heading to the airport in Hartford, or attending a wedding or gathering along the coast. The owners were super friendly, professional and courteous and the rooms were clean, private and very comfortable.
Dear Elizabeth, Thank you so much for sharing your experience. We’re thrilled to hear that Tower Inn and Suites provided such a wonderful stay with a perfect location for your Connecticut visit. It’s great that the owners made you feel welcomed and that the rooms met your comfort and cleanliness expectations. We hope to welcome you back for another enjoyable visit soon! Sincerely, Hotel Manager
Dear Elizabeth, Thank you so much for sharing your experience. We’re thrilled to hear that Tower Inn and Suites provided such a wonderful stay with a perfect location for your Connecticut visit. It’s great that the owners made you feel wel… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in March 2025
Verified reviewLocation
Dear Maria, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location good. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
Dear Maria, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location good. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our a… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewDear Robert, Thank you for your kind words. We are delighted to hear that you had a good stay and would recommend us. Providing a comfortable and enjoyable experience is always our goal. We appreciate your support and hope to welcome you back soon for another great visit! Sincerely, Hotel Manager
Dear Robert, Thank you for your kind words. We are delighted to hear that you had a good stay and would recommend us. Providing a comfortable and enjoyable experience is always our goal. We appreciate your support and hope to welcome you … Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified review.
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Dear Frank, Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again. Sincerely, Hotel Manager
Dear Frank, Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can ge… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 December 2024 · Stayed in November 2024
Verified reviewGreat location! The room was large, the bed needs to be replaced …rather soft in spots. Love the access to the bathroom from both ends of it. Double vanity and spacious.
Dear Maria, Thank you for your feedback. We're happy to hear you had a restful stay and enjoyed the spacious room and convenient bathroom layout. We appreciate your comments about the bed, and we’ll look into improving that for future guests. We’re glad the location worked well for you, and we look forward to welcoming you back soon for another great experience! Sincerely, Hotel Manager
Dear Maria, Thank you for your feedback. We're happy to hear you had a restful stay and enjoyed the spacious room and convenient bathroom layout. We appreciate your comments about the bed, and we’ll look into improving that for future … Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified review