39 Elm Street, Asheville, 28801, United States of America
#20 of 74 hotels in Asheville
Guests' ChoiceBased on 699 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.6
Facilities
9.3
Staff
9.3
Value for money
8.8
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 11, 2023
Nigel
United States of AmericaModern clean , great facilities . Good location .
Stayed in December 2023
Reviewed: December 10, 2023
Marta
United States of AmericaThe property was clean, the staff was friendly. It was well located and not so very far to walk into town, although I would not have been comfortable walking back to the hotel late at night.
Stayed in December 2023
Reviewed: December 5, 2023
Kelly
United States of AmericaEvery thing was perfect 🤩 thank you
Amazing every thing10 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
Stayed in October 2023
Reviewed: November 28, 2023
Patricia
United States of AmericaThe room was a great size, well equipped and the bed was very comfy. Great spot if you need an extended stay.
Stayed in November 2023
Reviewed: November 26, 2023
Robert
United States of AmericaI was not happy that we had to pay for the parking at the hotel.
Very clean, comfortable and quiet.
Stayed in November 2023
Reviewed: November 25, 2023
Diana
SpainTried to call the front desk to make a request, but could never reach anyone.
Clean, spacious room, great location, nice staff.
Stayed in November 2023
Reviewed: November 21, 2023
Christina
United States of AmericaParking was pretty tight.
Breakfast had good variety of items. Room organization was very efficient
Stayed in November 2023
Reviewed: November 18, 2023
Stefanie
United KingdomThe additional parking charges of $15 dollars a day were a little unexpected as not very well advertised.
The size and space in the suites was amazing, having a small kitchen in the room made it super easy to have a base to explore the city from with some cheaper options for food.
Stayed in November 2023
Reviewed: November 15, 2023
Duchess
United States of AmericaThe convenience of the location to the downtown area.
Stayed in November 2023
Reviewed: November 15, 2023
Kerry
United Kingdom15 dollar carpark charge.
Beautiful suite with great facilities. Comfortable, modern and VERY clean. Breakfast was very nice with good options and plenty of healthy choices. Whole hotel very clean. Nice outside space by fire. Short walk into town.
Stayed in November 2023
Reviewed: November 13, 2023
Chikako
United States of AmericaN/A
Spacious room!
Stayed in October 2023
Reviewed: November 9, 2023
Williams
United States of AmericaBreakfast. More options especially on the weekends.
Location/facility/staff amazing!
Stayed in October 2023
Reviewed: November 9, 2023
Biju
United States of AmericaNothing
Good place
Stayed in October 2023
Reviewed: November 5, 2023
Diane
United States of AmericaBreakfast was great! The room was clean and comfortable, I appreciated the modern bathroom and how spacious it was. Staff was exceptional.
Stayed in October 2023
Reviewed: October 31, 2023
Robin
United States of AmericaThere was nothing that stands out that we didn't like.
I found the staff exceptionally friendly and helpful, especially Parker who spent time orienting us to what was around, recommending restaurants, and suggesting certain sites on certain days considering the weather. Also good breakfasts.
Stayed in October 2023
Reviewed: October 30, 2023
Dorothy
United States of AmericaWe had problems with our room - tv and phone did not work. were move to another room where the deadbolt did not work
Great location, very clean. Staff was very responsive to our issues with the room. Night manager was great!
Stayed in October 2023
Reviewed: October 28, 2023
Elizabeth
United States of AmericaLocation was a tad sketchy to be walking around.
Room, bed and shower were all wonderful. Location was a little inconvenient as was the fee to park but I would definitely consider returning to this hotel.
Stayed in October 2023
Reviewed: October 26, 2023
Yuka
United States of AmericaNothing major. The couch and the carpet were in a dark color and couldn't tell how clean they were. The TV system was down for hours on one day.
The breakfast was excellent every day. In walking distance to Whole Foods, Trader Joe’s and another grocery store. The staff were very friendly. Very pet friendly. The kitchen was very nice. Very pleasant.
Stayed in October 2023
Reviewed: October 23, 2023
Dennis
United States of AmericaPay Parking
Staff and Hotel features
Stayed in October 2023
Reviewed: October 23, 2023
Steven
United States of AmericaParking was a bit tight and crowded, but adequate, with covered parking.
Clean and modern, very comfortable.
Stayed in October 2023
Reviewed: October 22, 2023
Danna
United States of AmericaCleverly laid out room. Big closet, suitcase storage under bed, we’ll-planned kitchen, and nice shower.
Stayed in September 2023
Reviewed: October 21, 2023
Cat61
United States of America$75 pet fee was too much. Parking should also be free. Room was smaller than expected
Staff were truly friendly and professional. Pet friendly. Plenty of parking
Stayed in October 2023
Reviewed: October 20, 2023
Marc
GermanyDirectly on the interstate and major intersection. Very loud and obnoxious.
New. Clean. Comfortable beds and pillows. Kitchen convenient.
Stayed in October 2023
Reviewed: October 19, 2023
Beverly
United States of AmericaPlain or greek yoghurt on the breakfast menu would be appreciated! The hotel is located right beside a busy highway and is a bit of a walk to the downtown area - not really a criticism, but for some people it would be a difficult hike.
Breakfast was nicer than what most hotels have to offer. The facilities were new or newly renovated. The staff were wonderful and very helpful.
Stayed in October 2023
Reviewed: October 17, 2023
Angie
United States of AmericaIt was very close to the highway and was very loud. Had to pay $15 per day for parking and spots were very small.
Staff was great! Rooms were great!
Stayed in October 2023
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