Reviews of TownePlace Suites by Marriott Geneva at SPIRE Academy
5201 Spire Circle, Geneva, 44041, United States

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfasts were great, large rooms with self catering facilities if needed & comfortable beds
The view out to the front of the road & fast food outlets wasn't ideal, the opposite side of the hotel towards the SPIRE lake & woodland area would have been much nicer.
Dear Jamie, We're thrilled to hear that you enjoyed our breakfasts and spacious rooms with self-catering facilities. We appreciate your feedback regarding the view and will take this into consideration for future improvements. We're glad you found the beds comfortable and hope you had a restful stay. We look forward to welcoming you back for a future visit to enjoy the beautiful SPIRE lake and woodland area. Thank you for choosing TownePlace Suites Geneva at SPIRE Academy. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Jamie, We're thrilled to hear that you enjoyed our breakfasts and spacious rooms with self-catering facilities. We appreciate your feedback regarding the view and will take this into consideration for future improvements. We'r… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBreakfast included. Friendliness of staff. Reasonably priced.
A softer couch. Mattress had a hump in the center.
Dear Kerri, We appreciate your feedback on your recent stay at TownePlace Suites Geneva at SPIRE Academy. We are pleased to hear that you found our location convenient for exploring wineries, restaurants, and Lake Erie. It's great to know that you enjoyed the breakfast and found our staff to be friendly. We have taken note of your comments regarding the couch and mattress in your room. We will make sure to address these concerns to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better stay. Please feel free to reach out to our team if you have any further feedback or if there is anything we can assist you with. Thank you for choosing TownePlace Suites Geneva at SPIRE Academy. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Kerri, We appreciate your feedback on your recent stay at TownePlace Suites Geneva at SPIRE Academy. We are pleased to hear that you found our location convenient for exploring wineries, restaurants, and Lake Erie. It's great to k… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewEverything works fine
Everything great
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery nice stay. We will stay again.
Names were messed up during check in
Dear Castle, We are thrilled to hear that you had a great stay with us at TownePlace Suites Geneva at SPIRE Academy. We appreciate your feedback and are pleased to know that you enjoyed your experience enough to consider staying with us again. We apologize for any inconvenience with names during check-in and will work on improving that process for future guests. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Castle, We are thrilled to hear that you had a great stay with us at TownePlace Suites Geneva at SPIRE Academy. We appreciate your feedback and are pleased to know that you enjoyed your experience enough to consider staying with us ag… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewWe loved outstay here. Everything from the free breakfast in the morning to the pool. We loved the kitchenette that we could cook and keep food. We didn't have to go out and go to fast food places. We actually had one nice night by the little gas fire pit talking to others staying in the hotel too. We had an amazing three night stay!!
Dear Rita, We're thrilled to hear that you had an amazing stay at TownePlace Suites Geneva at SPIRE Academy! It's great to know that you enjoyed the free breakfast, pool, and kitchenette in your room. We're glad you were able to have a nice evening by the fire pit and connect with other guests. We appreciate your feedback and hope you choose to stay with us again in the future. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Rita, We're thrilled to hear that you had an amazing stay at TownePlace Suites Geneva at SPIRE Academy! It's great to know that you enjoyed the free breakfast, pool, and kitchenette in your room. We're glad you were able t… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewNo parking for a boat
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewEverything
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation and restaurant referrals. "Geneva by the Lake" Restaurant on waterfront delightful after a long drive.
nothing
Dear Penny, We're delighted to hear you had a wonderful experience at TownePlace Suites Geneva at SPIRE Academy and that our evening staff was able to accommodate your needs. We're glad you enjoyed the location and the restaurant recommendations. "Geneva by the Lake" is indeed a delightful choice! Thank you for sharing your feedback with us. We look forward to welcoming you back for another pleasant stay in the future. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Penny, We're delighted to hear you had a wonderful experience at TownePlace Suites Geneva at SPIRE Academy and that our evening staff was able to accommodate your needs. We're glad you enjoyed the location and the restaurant r… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewVery clean lovely staff
Was a little upset pool was down for my entire stay
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewEverything was awesome! Everything!
Nothing. A balcony would be nice but I knew there wasn't a balcony pool was small but I was there on beach vibes
Dear Anthony, Thank you for the positive feedback and for choosing to stay with us at TownePlace Suites Geneva at SPIRE Academy. We are delighted to hear that you had an awesome experience during your visit. We appreciate your suggestions and will take them into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Anthony, Thank you for the positive feedback and for choosing to stay with us at TownePlace Suites Geneva at SPIRE Academy. We are delighted to hear that you had an awesome experience during your visit. We appreciate your suggestions … Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewNew hotel, very clean, all amenities that you would need. Good breakfast, typical US style. Spacious room and bathroom.
Dear Mr. Karl, Thank you for your positive feedback and perfect rating! We are delighted to hear that you found our hotel comfortable, relaxing, and conveniently located. We are thrilled that you enjoyed our clean accommodations, amenities, and breakfast offerings. We hope to welcome you back soon for another enjoyable stay. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Mr. Karl, Thank you for your positive feedback and perfect rating! We are delighted to hear that you found our hotel comfortable, relaxing, and conveniently located. We are thrilled that you enjoyed our clean accommodations, amenities… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe hotel room was amazing and family friendly.
Location could have been easier to find.
Dear Danielle, Thank you for taking the time to share your experience at TownePlace Suites Geneva at SPIRE Academy. We are thrilled to hear that you enjoyed your stay and found our hotel room to be amazing and family friendly. We appreciate your feedback regarding the location and will take it into consideration as we strive to provide the best possible guest experience. We look forward to welcoming you back in the future. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Danielle, Thank you for taking the time to share your experience at TownePlace Suites Geneva at SPIRE Academy. We are thrilled to hear that you enjoyed your stay and found our hotel room to be amazing and family friendly. We appreciat… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewBreakfast was very good. There was a good variety to choose from. The staff and management were courteous and helpful.
We were registered by a new woman who put us in a small room. Marissa, Morgan, or one of the veterans usually register us with a room that is comfortable. I could not understand why we were in a small room (Room no. 220) when the hotel did not seem very full. Despite the size of the room, it was clean and met our needs.
Dear Hioki, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our breakfast offerings and found our staff to be courteous and helpful during your stay. We appreciate your comments and will take them into consideration for future improvements. Thank you for choosing TownePlace Suites Geneva at SPIRE Academy. Sincerely, Management Team TownePlace Suites Geneva at SPIRE Academy
Dear Hioki, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our breakfast offerings and found our staff to be courteous and helpful during your stay. We appreciate your comments and wil… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe room with the king bed and kitchenette was great. Not big, but very cozy. The size was perfect for my wife and I to enjoy each other without getting in each others way. The bathroom was very nice, a great sized shower, plenty of room to get dressed in.
The only bad thing I could say is the cleaning crew missed the microwave. It wasn't gross, but it did need wiped down before we used it. Other than that, everything was clean and tidy.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified review