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  5. Reviews of TownePlace Suites by Marriott St. Louis O'Fallon

Reviews of TownePlace Suites by Marriott St. Louis O'Fallon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

445 Regency Park Drive, O'Fallon, 62269, United States of America

#5 of 13 hotels in O'Fallon

Guests' Choice

Review Score

Based on 34 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.1

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Showing 1 - 25

  • Reviewed: September 23, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Studio with Two Queen Beds - Hearing Accessible
    • Stayed 13 nights
    • Submitted from a mobile device

    I had no complaints.

    Room had good kitchen amenities with full size fridge and microwave with dishes and silverware. Bathroom is nice.

    Stayed in September 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in June 2023

  • Reviewed: May 9, 2023

    8.0
    the staff was so friendly wherever I went, whether it was the front desk, housekeeping or the breakfast area. the hotel
    • Leisure trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    the pillows :( I wish there were options and that they wouldn’t flatten down

    the room was very clean and I loved that it had a kitchen. I loved the gym and the free hot breakfast.

    Stayed in May 2023

  • Reviewed: January 17, 2023

    7.0
    Overall, very pleased with the stay.
    • Leisure trip
    • Couple
    • Studio, 2 Queen
    • Stayed 2 nights

    On our check out day, there appeared to be a child, perhaps one of the staff members, mopping the floors right in front of and adjacent to the reception desk, which was not very safe and quite inappropriate, in my opinion. There were 'wet floor' signs posted; however, it was quite difficult to get to the desk because there was so much water on the floor. Another thing that I did not like was the amount of trash in the trash cans just outside of the entrance, which was blowing around the front due to the high winds and made for a negative impression of the hotel's cleanliness. One last point, I did not like the fact that it appeared that no high dusting had been done for quite some time as there was a tremendous buildup of dust in the vent over the shower, as well as dust and cobwebs on the lamp over the table. There was also a dirty coffee cup placed with the others in the kitchen shelf.

    The location was fine for what we needed to accomplish while in the area. Eateries and shopping were close by, as well as the convenience to the freeway. We liked that the hallway smelled and looked clean, as well as the elevator, with the exception of one night when there appeared to be a spill of sorts in the elevator. The staff was super nice and friendly.

    Stayed in January 2023

  • Reviewed: September 5, 2022

    7.0
    Average.
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was dirty. Bed and pillows were uncomfortable.

    Location convenient for interstate and city limits.

    Stayed in September 2022

  • Reviewed: February 6, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    I feel like the website made the studio king room look much bigger than it actually is. Kind of cramped once the pull out bed is extended. But bathroom was nice size and king bed was comfortable

    I checked in at 5 pm on Feb 5th and the woman working the front desk was very pleasant to talk to and very helpful and just overall a great person and so friendly. I was also pleasantly surprised how good the complimentary breakfast was. Great way to start my Sunday morning.

    Stayed in February 2022

  • Reviewed: April 8, 2024

    4.0
    Nice hotel but disappointing.
    • Leisure trip
    • Travelers with friends
    • Studio with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The room we had must be above a motor or engine or elevator. The bed and floor had buzz and vibration all night long. We didn't seem to notice it when we first checked in, but late at night, when it was too late to complain or move , or even leave the hotel, the whole place was vibrating. It's hard to fall asleep or stay asleep. Felt like I was in a Motel 6 truck stop instead of a Marriott. Maybe the front desk knew because she made us waitfor 15 minutes while she checked something in the room, then double-checked the room, before letting us go to our room, that he had said was ready.

    Convenient location. Hotel amenities really nice with the kitchenette.

    Stayed in April 2024

  • Reviewed: April 20, 2023

    5.0
    Even though we had no full stove in our room and the linning was dirty we made the best out of it.
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 Queen, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bed wasn't clean. It was dirty sheets on the let out bed from the previous guest. There were crumbs all over the bed. And the bed wasn't made up.

    The breakfast was ok. I love the location. Being surrounded by all the shopping centers.

    Stayed in April 2023

  • Reviewed: October 21, 2022

    5.0
    Disappointed in suite size and furnishings. The receptionist was very helpful and understanding.
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 Queen, Sofa bed
    • Stayed 2 nights

    Booked a suite for family get together. Although the kitchen area had enough supplies to feed a village, there was only one small table, one chair and a couch for two - could have a gathering of 2-3 at most. Had booked to watch a play off MLB which I was assured could be broadcast on TV network - not so. Had to find other site for get together to watch game.

    Go early - trouble keeping food available. Quality typical for free breakfast.

    Stayed in October 2022

  • Reviewed: February 24, 2022

    1.0
    Not good
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    , pool not heated again. No clean towels each day. The service.

    Location

    Stayed in February 2022

  • Reviewed: February 21, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in February 2022

  • Reviewed: February 20, 2022

    10
    Friendly staff, beautiful room, what’s not to like?
    • Leisure trip
    • Solo traveler
    • Studio, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Very comfortable, clean room. With that kitchen, I could have stayed for weeks. I was sad to go.

    Stayed in February 2022

  • Reviewed: February 17, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    I just love everything about the hotel. It's home away from home.

    Stayed in February 2022

  • Reviewed: May 30, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 Queen, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was at 3pm and me and my family were not able to check in until around 6pm. No discount was offered for the inconvenience and I feel I did not get my full money’s worth.

    The pool was open.

    Stayed in May 2021

  • Reviewed: November 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: November 2, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • 1 Bedroom Suite, 1 Queen, Sofa bed
    • Stayed 28 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: May 28, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Studio, 2 Queen
    • Stayed 13 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: May 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2022

  • Reviewed: September 1, 2021

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: July 17, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2021

  • Reviewed: April 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: January 20, 2024

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Studio with Two Queen Beds - Hearing Accessible
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 Queen, Sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

Showing 1 - 25

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