300 Commerce Drive, New Cumberland, PA 17070, United States of America
#7 of 11 hotels in New Cumberland
Guests' ChoiceBased on 1218 hotel reviews
6.3Cleanliness
6.6
Comfort
6.7
Location
7.5
Facilities
6.5
Staff
7.7
Value for money
7.3
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 27, 2024
Gonzalez
United States of AmericaNo phone in the room I booked, you have to pay for combs, tooth brushes and more. Other hotels hand them out for free. Vending machines won’t give you change.
That they do have extended stay rooms
Stayed in April 2024
Reviewed: March 18, 2024
Thomas
United States of AmericaClose to highway- Restaurants- bar- conv stores
Stayed in March 2024
Reviewed: March 11, 2024
Ethan
United States of AmericaKinda more like a motel, I got a smoking room and it smelled like straight smoke when i walked in
Property wasn’t bad just a different type of location I’d usually get
Stayed in March 2024
Reviewed: March 7, 2024
Jessica
United States of AmericaThe way the parking is laid out. A lot of times we ended up parking a few rooms down from our room because others would park in front of our room. Not sure if they had guests or what.
It was decent and clean. A decent deal on short notice of needing accommodations for a few days.
Stayed in February 2024
Reviewed: February 24, 2024
Henson
Abkhazia, GeorgiaI did not like the breakfast. I also called in advance in reference to accepted payment methods and was advised I could use Google pay to pay my room. I was advised I could but charged a $60 cash deposit
The local, the price, and the cleanliness
Stayed in February 2024
Reviewed: February 14, 2024
Ted
United States of AmericaStained bed comforter, uneven bathroom floor and carpet needed swept.
Hot shower and comfotable bed.
Stayed in January 2024
Reviewed: January 27, 2024
Ted
United States of AmericaStained bed spreads and carpet (which also needed swept). The bathroom floor was not level and had obviously, haphazardly, placed linoleum. The TV did not offer any of the major sports networks in order to watch the nationally televised NFL playoff football games, very disappointing.
Comfortable bed and hot shower.
Stayed in January 2024
Reviewed: January 2, 2024
Wabo
United States of AmericaMaid service doesn't empty trash
Quiet
Stayed in December 2023
Reviewed: November 30, 2023
Wabo
United States of AmericaCarpet in room need cleaned
Room bed great
Stayed in October 2023
Reviewed: November 28, 2023
Nadine
United States of AmericaI RSVP for a King size bed , but got a Queen bed on a king frame .. I didn’t even bother switching rooms was too tired.
Stayed in November 2023
Reviewed: November 22, 2023
Twist
United States of AmericaThe cheapness with their breakfast. They won't even buy bread for toast, sometimes no milk, and just simple things like that
The locations is nice
Stayed in November 2023
Reviewed: October 27, 2023
Gianquitto
United States of AmericaThe bed bugs
The room I was in had bed bugs and all the did was move me and my wife to another room and give us a refund
Stayed in October 2023
Reviewed: October 21, 2023
Phillip
United States of AmericaFirst the wifi only works in the lobby. A man in a wheel chair had to come over to the lobby in the rain to use the wifi. Breakfast here is hit or miss, usually a miss. The bread to use for toast was left over from the day before and was hard. One day no butter. They have a waffle machine but no batter for it. Sometimes they have donuts and things like that but none this weekend. They had cereal but no milk. They did have green bananas! I asked the morning manager once that there is a convenience store a stone throw down the street. How come they have no bread or milk? Said it's up to the ownership. Lol wow
It's a roof over my head at not a bad price
Stayed in September 2023
Reviewed: October 10, 2023
Stephanie
United States of AmericaCoffee pot wasn’t clean, trash wasn’t taken out of kitchenette area, bathroom door didn’t close, curtains wouldn’t close all the way because they were off track, bath tub wouldn’t stay filled to bathe. Booked a smoking room.. got there and said none were available.
Close to Harrisburg without being in Harrisburg. Quiet.
Stayed in October 2023
Reviewed: September 5, 2023
Seth
United States of AmericaWhen I went to check out at 915 am there was a sign that said be back In 15, which would have been fine but he didn't return until 10. I have stayed here before and never had this issue
It was comfortable
Stayed in September 2023
Reviewed: September 1, 2023
Shahbaz
Saudi ArabiaOld building
Location
Stayed in August 2023
Reviewed: August 12, 2023
David
United States of AmericaWe had been there before so we knew what to expect. So the condition of the room wasn't a shock this time. We brought our own cleaning products to clean everything we were gonna use or touch. We knew the rooms were run down and let go. What made me mad this time was we paid for the bigger room. One that had a couch and sitting area and a (needed) dryer. The room we got was a lot smaller. I didn't even have a nightstand or outlet by my side of the bed. So no place to put food or drinks or charge a phone. And the few outlets in the room were all overflowing with other cords. And the tv had thousands of channels they didn't have so it took forever to find any channel they actually had that was worth watching. They didn't even have basic channels most hotels normally have.
The spa tub(that we clean ourselves) and the bed and pillows were comfortable. Room served its purpose. We didn't expect much.
Stayed in August 2023
Reviewed: August 2, 2023
Dani
United States of AmericaThe fridge and tv remote didn’t work had to get them both fixed
The location
Stayed in July 2023
Reviewed: July 31, 2023
Amy
United States of AmericaIt reaked of smoking, hole in floor in front of sink, minimal light, dirty coffee pots, freezer had tons of ice, fridge had pieces missing, curtains missing loops, & outlets didn’t work.
Spacious close by to all
Stayed in July 2023
Reviewed: July 29, 2023
Mary
United States of AmericaThe breakfast left a lot to be desired. Could have had eggs and meat choices.
It was convenient to where we were going. Room was clean. Air was cool.
Stayed in July 2023
Reviewed: July 22, 2023
Allison
United States of Americait smelled bad... like smoking and old and humid/mold
price, location
Stayed in July 2023
Reviewed: July 10, 2023
Stephen
United States of AmericaRooms were dark and smelled of moisture and cigarette smoke even though it was a non smoking room.
Close to our attraction.
Stayed in July 2023
Reviewed: July 2, 2023
Sam
United States of AmericaThe room was rundown and in desperate need of renovation, but that is to be expected when you pay less than 300 for a 5 night stay. While everything was fairly clean on the surface, there was still remnants of former renters. We found jellybean candy on the corner by one of the beds, so it was clear that the room is not deep cleaned regularly.
The price was great, also Perfect placement for all we needed to do. Went to multiple amusement parks, and this motel was no more than 1.5 hours away from everything. 20 mins from Hershey, 1.5 hours from Knoebels, 40 mins from Lancaster/dutch wonderland, and 1.5 hours from dorney park. Also, did not see a single roach or bedbug. Everything worked including AC, toilet, tv, shower, fridge, and door lock. Many expensive hotels don't even have fridges or microwaves, so that was definitely a plus.
Stayed in June 2023
Reviewed: June 17, 2023
Renee
United States of AmericaThe window in my room did not latch and the front desk was disinterested in how unsafe that was so I had to rig it myself so I felt secure.
It was cheap. It was near where I wanted to go. Beds were clean and comfortable. Water pressure was great in the shower and very hot. Mini fridge was cute.
Stayed in June 2023
Geoagiu Băi, Romania
Sidari, Greece
Korenica, Croatia
Bohinj, Slovenia
Morwell, Australia
Asenovgrad, Bulgaria
Hoi An, Vietnam
Dambulla, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content