Reviews of Holiday Inn & Suites Orlando SW - Celebration Area by IHG 3 stars
5711 W. Irlo Bronson Memorial Hwy, Celebration, Orlando, FL 34746, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe room was perfect . Daniela at the front desk was incredibly helpful .
Everything was great .
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe AC and location
Rude and questionable hello at the front desk. Cable terrible. Room….especially the tub was not clean. I asked them to clean the tub again. They did but it was still dirty with other people hair in it. Found two bugs in the bed. Had to fully plug in and out the lamp from the wall to use it. The door was a struggle to open and close. I will NEVER stay here again.
Hi Samantha, We’re truly sorry to hear about your experience. Your feedback regarding the cleanliness and maintenance issues is concerning, and we assure you that we take these matters seriously. We are addressing these issues with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope you might reconsider staying with us in the future. - The Team at Holiday Inn Orlando SW Celebration
Hi Samantha, We’re truly sorry to hear about your experience. Your feedback regarding the cleanliness and maintenance issues is concerning, and we assure you that we take these matters seriously. We are addressing these issues with our tea… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNothing much
There was a foul smell in the lobby
Hi Leticia, We sincerely apologize for the issues you encountered during your stay. Your feedback about the room conditions and lobby odor is important to us, and we are addressing these concerns with our team to ensure improvements. We strive to provide a comfortable and pleasant experience for all our guests, and we're sorry we fell short during your visit. Thank you for bringing these matters to our attention. - The Team at Holiday Inn Orlando SW Celebration
Hi Leticia, We sincerely apologize for the issues you encountered during your stay. Your feedback about the room conditions and lobby odor is important to us, and we are addressing these concerns with our team to ensure improvements. We st… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewroom was big enough for 4 people, lots of power outlets and very private and comfortable
AC was blowing air from the window, and the bed was right next it, and a bit loud
Hi Macostad, We’re delighted to hear that you found our rooms spacious and comfortable for your group. We appreciate your feedback regarding the AC unit and will look into this to ensure a more restful experience for our guests. Thank you for choosing us as your base for exploring Orlando. - The Team at Holiday Inn Orlando SW Celebration
Hi Macostad, We’re delighted to hear that you found our rooms spacious and comfortable for your group. We appreciate your feedback regarding the AC unit and will look into this to ensure a more restful experience for our guests. Thank you … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewConvenient and clean
Hi Kesha, We’re delighted to hear that you found our location convenient and our facilities clean. Your positive feedback is greatly appreciated and encourages us to maintain our high standards. We look forward to welcoming you back for another great stay. - The Team at Holiday Inn Orlando SW Celebration
Hi Kesha, We’re delighted to hear that you found our location convenient and our facilities clean. Your positive feedback is greatly appreciated and encourages us to maintain our high standards. We look forward to welcoming you back for an… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWas good no issues
Was good no issues
Hi Raymond, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you next time!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewNothing
Hi, We’re sorry to hear about your experience with changing travel dates and the inconvenience it caused. Your feedback is important to us, and we will review our processes to ensure smoother transactions in the future. Please reach out to us directly so we can assist you further with this matter. - The Team at Holiday Inn Orlando SW Celebration
Hi, We’re sorry to hear about your experience with changing travel dates and the inconvenience it caused. Your feedback is important to us, and we will review our processes to ensure smoother transactions in the future. Please reach out to… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLoved everything about this place
Hi Brandy, It’s wonderful to hear you loved everything about your stay with us! We strive to create memorable experiences for our guests, and your feedback is truly appreciated. We look forward to welcoming you back for another fantastic visit. - The Team at Holiday Inn Orlando SW Celebration
Hi Brandy, It’s wonderful to hear you loved everything about your stay with us! We strive to create memorable experiences for our guests, and your feedback is truly appreciated. We look forward to welcoming you back for another fantastic v… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThis property is very nice, the rooms are clean and comfortable
The only negative is that the TV service was bad on all channels. So it was impossible to use the TV, I am not sure if it was an isolated problem or on-going
Hi Mike, We’re pleased to hear you found our property comfortable and affordable, and that you enjoyed the cleanliness of our rooms. We apologize for the inconvenience with the TV service during your stay. Our team is looking into this issue to ensure a better experience for future guests. We appreciate your feedback and hope to welcome you back soon. - The Team at Holiday Inn Orlando SW Celebration
Hi Mike, We’re pleased to hear you found our property comfortable and affordable, and that you enjoyed the cleanliness of our rooms. We apologize for the inconvenience with the TV service during your stay. Our team is looking into this iss… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe stay was good
Deposit has taken a month to get into my account still hasn't came in
Hi Samuel, We’re pleased to hear you enjoyed your stay with us. We understand your concern regarding the deposit and apologize for any inconvenience this delay may have caused. Please reach out to our front desk team directly so we can assist you further with this matter. Your satisfaction is important to us, and we’re here to help. - The Team at Holiday Inn Orlando SW Celebration
Hi Samuel, We’re pleased to hear you enjoyed your stay with us. We understand your concern regarding the deposit and apologize for any inconvenience this delay may have caused. Please reach out to our front desk team directly so we can ass… Show more
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewHi Joong, We’re pleased to hear you found excellent value in your stay and were satisfied with our facilities and service. Your positive feedback is truly appreciated and motivates our team to continue delivering exceptional experiences. We hope to welcome you back soon for another memorable visit. - The Team at Holiday Inn Orlando SW Celebration
Hi Joong, We’re pleased to hear you found excellent value in your stay and were satisfied with our facilities and service. Your positive feedback is truly appreciated and motivates our team to continue delivering exceptional experiences. W… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewAll the staff were friendly and helpful. The room was clean and had a good view over the pool area. It was close to the venues I was attending. And the in house restaurant was good.
Hi Howard, We’re pleased to hear you enjoyed your stay with us and appreciated our friendly staff, clean rooms, and convenient location. It's wonderful that you had a great view and enjoyed dining at our in-house restaurant. We hope to welcome you back for another fantastic experience soon! - The Team at Holiday Inn Orlando SW Celebration
Hi Howard, We’re pleased to hear you enjoyed your stay with us and appreciated our friendly staff, clean rooms, and convenient location. It's wonderful that you had a great view and enjoyed dining at our in-house restaurant. We hope to wel… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewEasy access to and from parks. We were there on the 4th of July and were able to sit on the balcony and see fireworks from all over. It was great.
Hi Dunning, It’s wonderful to hear you enjoyed the fireworks and our convenient location during your stay. Watching the 4th of July fireworks from the balcony sounds like a memorable experience. We’re glad you had a great time and hope to welcome you back for more special moments. - The Team at Holiday Inn Orlando SW Celebration
Hi Dunning, It’s wonderful to hear you enjoyed the fireworks and our convenient location during your stay. Watching the 4th of July fireworks from the balcony sounds like a memorable experience. We’re glad you had a great time and hope to … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNice but can tell the build is old
Old carpet and chip paint
Hi Jerome, We’re pleased you enjoyed your stay and appreciate your feedback about the building's character. We understand the importance of maintaining a fresh and inviting atmosphere and are continuously working on updates. Your comments about the carpet and paint are valuable to us as we strive to enhance our guests' experience. We hope to welcome you back soon. - The Team at Holiday Inn Orlando SW Celebration
Hi Jerome, We’re pleased you enjoyed your stay and appreciate your feedback about the building's character. We understand the importance of maintaining a fresh and inviting atmosphere and are continuously working on updates. Your comments … Show more